Which of the following statements are true?
The 'change curve' describes a normal human reaction to change.
The 'change curve' only applies to changes that are perceived as negative.
Which definition describes 'transition' in Bridges’ model of human transitions?
Which of the following statements about positive characteristics of an effective change team (Lencioni) are true?
Members should be encouraged to draw attention to colleagues' failures to meet commitments.
Conflict should be avoided to maintain good relationships.
To show the change is on track, Change Managers must define and agree on a set of measures that reflect the desired outcomes. What are these often called?
Who is responsible for the application of Principle 8, Demonstrate Control?
When assessing the impact and severity of options on how to handle change, not all costs are financial. What type of cost is reflected in the downtime experienced while staff are trained to use a new process or system?
According to Pink, which three factors are key motivators for 'knowledge work'?
Why do Line Leaders make effective Change Agents?
In what phase is it first established whether further investigation of the project is justified?
Both numerical and subjective methods can build a picture of how effective your change interventions are. Which type of measure can help us to understand why, how, or what happened behind certain behaviors?
What role is responsible for interpreting the needs of the Business Sponsor and communicating these to the team?
What role is responsible for the delivery of the project from Foundations through to Deployment?
What kind of power is conveyed by a manager who is admired and respected by their subordinates and seen as a role model?
When is a Timebox Plan updated?
Which of the following statements about the technical Coordinator role is true?
The technical Coordination provides the same function from a technical perspective as the Business Ambassador does from a business perspective.
The technical Coordinator is responsible for ensuring that the solution confirm to the requested technical standards.
Which of the common Agile concepts, behaviors, and techniques composes fixed periods of time, at the end of which an objective has been met?
Which purpose relates to the instrumental Success Factors?
Which is a factor used in the 'change formula' (Beckhard and Harris)?
When using the Iterative Development technique, which of the following should each cycle include?
1. Though
2. Action
3. Control
4. Conversation
Which purpose relates to the Consolidation in a structured Timebox?
Which information is given in the Solution Architecture Definition?
When building a change delivery scorecard, which of the different views on value are achieved through a measurable increase in sales?
How should DSDM team measure progress?
Which of the following statements, about building and maintaining engagement throughout change, are true?
Engaging people in change is simple and routine.
A simple formula can be applied for all change situations.
What does DSDM refer to the Minimum Usable Subset?
Which should always be the first step in the Continuous Change Management Cycle?
Which of the following statements about diverse teams are true?
Quicker to make decisions than teams of 'similars.'
Members understand each other immediately.
Which statement about DSDM roles is true?
How is contingency typically managed in a DSDM project?
Which of the following statements, about effective communication and engagement approaches that appeal to hearts and minds, are true?
Actively responding to contributions makes people feel valued.
Decisions are based solely on rational reasoning.