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Apple MAC-16A ACMT 2016 Mac Service Certification Exam Exam Practice Test

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Total 50 questions
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ACMT 2016 Mac Service Certification Exam Questions and Answers

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Question 1

How do you change permissions of a specific folder?

Options:

A.

Control-click the folder and then click Change Permissions.

B.

In Finder, select the folder, then choose Get Info from the File menu. Change permission in the Sharing & Permissions pane.

C.

In System Preferences, click the Sharing pane. Locate the file in the Shared folders section. Click Change Permissions.

D.

Open Disk Utility, then drag the folder into the sidebar. Change permissions in the resulting window.

Question 2

Wireless Diagnostics incorporates Monitor Mode. Which of the following customer scenarios would Monitor Mode help with the most?

Options:

A.

A customer is having trouble sending and receiving Mail on a company wireless network.

B.

A customer will intermittently have a Wi-Fi connection drop. The customer cannot narrow down any specific time that it happens.

C.

A customer cannot connect to any password-protected wireless networks.

D.

A customer is experiencing slow speeds on a specific public Wi-Fi connection.

Question 3

System Preferences contains App Store preference. Which options are provided when the computer is set to automatically check for updates? SELECT FOUR.

Options:

A.

Install OS Xupdates

B.

Download newly available updates in the background

C.

Do not restart computer after updates are download

D.

Disable all third-party app updates

E.

Install app updates

F.

Prompt for my Apple ID password when any updates are available

G.

Install system data files and security updates

Question 4

The installation of OS X Yosemite has failed. First Aid in Disk Utility reports directory damage but cannot repair it. What do you do next?

Options:

A.

Reinstall OS X using the Recovery System.

B.

Replace the hard drive.

C.

Erase the hard drive and then reinstall OS X.

D.

Restart the machine and download the OS X Yosemite installer again.

Question 5

A MacBook Pro with OS X installed is unresponsive after login. Your customer would like to search online Apple Support articles about this issue. How can she quickly accomplish this task?

Options:

A.

Startup from OS X Recovery and choose the Get Help Online option.

B.

Startup from an OS X Install DVD and choose the Get Help Online option.

C.

In order to use Safari, the customer will have to restore the hard disk from a Time backup.

D.

She must first install OS X on an external disk, then use Safari to search Apple Support articles.

Question 6

Autumn is traveling for business and is attempting to complete some work on her MacBook Air while she is waiting at the airport for her next flight. She is attempting to recover an earlier version of a text file, but her computer is not connected to her backup drive. In the full-screen Time Machine browser, which of the following indicates a backup that is only available on the disconnected backup drive?

Options:

A.

When Autumn moves the pointer over a tick mark on the timeline, the tick mark is dimmed red.

B.

Files in the section labeled "Local Snapshots" in the Time Machine browser are those from the disconnected backup drive.

C.

The tick mark for an unavailable, or non-existing, backup will pulse light and dark gray when Autumn moves the pointer over it.

D.

When Autumn moves the pointer over a tick mark on the timeline, the tick mark displays a prohibitory sign.

Question 7

Diane is using an app that was developed by her company for internal use. She is running the app on her MacBook Air (13-inch, Mid 2013). The app quits unexpectedly but never displays any error messages. The other apps on her machine work without issue and she has reproduced the issue with the app on another machine. She wants to help her development group isolate the issue. Which of the following troubleshooting tools or techniques would you advise that she use to best isolate the issue?

Options:

A.

Disk Utility

B.

Verbose mode

C.

Activity Monitor

D.

Console

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