Avaya 71801X Avaya Messaging Support Certified Exam Exam Practice Test

When the Primary server in an Avaya IX Messaging environment becomes unavailable, it ceases to update the timestamps on the license files that are copied to the Secondary and Consolidated servers. To prevent the expiration of these copied license files, the Primary server must be recovered within30 days. This recovery period is essential to ensure that the system continues to operate without interruption in licensing, which could affect the functionality of the messaging system.References:

• Avaya Knowledge Base1

Avaya Messaging is designed to be flexible and interoperable with various telephony systems. It supports integration with third-party PBXs as long as they use standard communication protocols such as SIP (Session Initiation Protocol), H.323, or ISDN (Integrated Services Digital Network) links. These protocols are widely adopted in the industry, allowing Avaya Messaging to work seamlessly with a diverse range of PBX systems, ensuring broad compatibility and integration options for businesses.

References: The information about Avaya Messaging’s capability to integrate with any PBX using standard protocols is supported by Avaya’s technical documentation and integration manuals123.

In an Avaya IX™ Messaging High Availability system, the majority of configurations are typically performed on theConsolidated server. This server acts as the central point for managing settings and configurations that affect the entire messaging system. It is responsible for unifying voicemail with email solutions and handling unified messaging, making it the primary server for configuration tasks.

References: The role of the Consolidated server in Avaya IX™ Messaging High Availability systems is outlined in Avaya’s support documentation and product descriptions1.

In Avaya IX™ Messaging High Availability configurations, the license management is designed to ensure system functionality across all servers. The primary voice server holds the main license and acts as the primary holder, ensuring that the entire system is recognized as a legitimate and functional unit. Mobilink, a synchronization tool, is responsible for copying the license file to all voice servers, which includes the secondary and consolidated servers. This process is crucial for maintaining a consistent and secure licensing state across the high availability setup. The license files on these servers are permanent and do not expire, providing stability and reliability in the system’s operation.

Avaya Messaging version 10.7 is the version from which you can send SNMP alarms to an SAL gateway. This functionality allows for the monitoring and management of system events and alarms through the Simple Network Management Protocol (SNMP), providing administrators with the ability to oversee and respond to system conditions effectively.

References: The capability of Avaya Messaging version 10.7 to send SNMP alarms to an SAL gateway is documented in Avaya’s support resources1.

The Avaya IX™ Messaging system supports a configuration where, if SR140 fax port licenses are present, it can support up to 24 fax ports per voice server. The maximum number of fax channels that can be supported across the solution is 120. This allows for scalability and flexibility in deployment, ensuring that a sufficient number of fax channels are available to meet the communication needs of the organization.

References: The information regarding the supported fax channels with SR140 fax port licenses is based on the standard configuration and licensing details provided by Avaya for the IX™ Messaging system1.

Avaya Messaging includes a set of pre-designed Telephone User Interfaces (TUIs) that are intended to support legacy voicemail systems. These TUIs are designed to provide a familiar experience for users transitioning from these older systems to Avaya’s modern messaging solutions. The two legacy products supported by these TUIs are Octel Serenade and Octel Aria, which have been widely used in the past and have specific interface requirements that existing users may still be accustomed to.

References: The information about the pre-designed TUIs supporting legacy products is based on Avaya’s documentation, which outlines the compatibility and support for transitioning from legacy systems to Avaya Messaging1.

The Admin tool is used to configure the parameters for Avaya IX™ Messaging to integrate with PBX systems. This tool provides a user interface for administrators to manage and set up the system settings, including integration with Private Branch Exchange (PBX) systems. It allows for the configuration of various parameters and settings that are necessary for the proper functioning and integration of Avaya IX™ Messaging within an organization’s telephony infrastructure.References:

• Avaya Control Manager Overview and Specification
• Avaya IX Messaging Feature Guide
• Experience Platform Solution Description
• Avaya Cloud Developers
• Using Workspaces Experience Platform: Messaging
• Avaya Documentation Main Page

Avaya IX™ Messaging 10.8 Single Server supports up to 4,500 users. This capacity is designed to meet the needs of various enterprise environments, providing a robust and scalable unified messaging solution that integrates seamlessly with existing telephony and email systems.

References: The verified answer is based on the information available in the Avaya Messaging Support documentation and resources.For the most accurate and detailed information, please refer to the official Avaya documentation and support resources1.

The ETSIPService.ini file is part of the Avaya IX Messaging system, which is designed to integrate with enterprise telephony environments to provide unified messaging and voicemail services. When enabling TLS security, modifications to the ETSIPService.ini file are necessary. This file is located in the UC/ETSIPService folder on the voice server’s hard drive. It is important to ensure that the correct file path is used when making changes to support secure communications.

References: The information is confirmed by the Avaya support documentation and resources that provide details on the Avaya Messaging system and its configuration files.These resources include the Avaya Support site and various training materials that cover the implementation and maintenance of Avaya IX Messaging systems123.

In Avaya IX™ Messaging, the default passwords are set to ensure initial access for configuration and setup. The default Voicemail password is typically a simple numeric sequence for ease of memory during initial setup, and the Application User password is a common default password. These defaults are meant to be changed by the system administrator to maintain security.

References: The default passwords for Voicemail and Application User in Avaya IX™ Messaging are documented in various training and support materials for the system12.

Avaya Messaging supports Contact Sync and Calendar Sync with email servers that can integrate with its unified messaging system. Office 365 and Exchange 2010-2019 are known to support these features, allowing users to synchronize their contacts and calendar events with Avaya’s messaging platform. This integration ensures that users have consistent and updated information across their communication and scheduling tools.

References: The support for Contact Sync and Calendar Sync with Office 365 and Exchange 2010-2019 is documented in Avaya’s support materials and product guides.These resources provide instructions for connecting and synchronizing Avaya Messaging with these email servers, ensuring seamless integration for users123.

In Avaya IX™ Messaging, the default passwords are set to ensure initial access for configuration and setup. The default Voicemail password is typically a simple numeric sequence for ease of memory during initial setup, and the Application User password is a common default password. These defaults are meant to be changed by the system administrator to maintain security.

References: The default passwords for Voicemail and Application User in Avaya IX™ Messaging are documented in various training and support materials for the system12.

In Avaya IX™ Messaging, the Synchronization Options tab of a Mailbox configuration allows administrators to set parameters related to voice verification features. This includes the ability to enroll mailboxes in voice verification and to configure the security levels associated with this feature. It ensures that the mailbox can be secured with an additional layer of protection, leveraging voice biometrics for authentication.

References: The answer is derived from the information available in the Avaya IX™ Messaging documentation and resources that discuss mailbox configurations and synchronization options1.

In Avaya IX™ Messaging, users have the ability to perform various self-service actions. One of the key self-service actions that a user can perform is resetting their mailbox password. This feature allows users to maintain the security of their messaging system by changing their password whenever necessary, without the need for administrator intervention.

References: The self-service action of mailbox password reset is a standard feature in many messaging systems, including Avaya IX™ Messaging, as indicated by the support documentation and user guides1.

Avaya Messaging includes a set of pre-designed Telephone User Interfaces (TUIs) that are intended to support legacy voicemail systems. These TUIs are designed to provide a familiar experience for users transitioning from these older systems to Avaya’s modern messaging solutions. The two legacy products supported by these TUIs are Octel Serenade and Octel Aria, which have been widely used in the past and have specific interface requirements that existing users may still be accustomed to.

References: The information about the pre-designed TUIs supporting legacy products is based on Avaya’s documentation, which outlines the compatibility and support for transitioning from legacy systems to Avaya Messaging1.

In Avaya IX™ Messaging High Availability, the system is designed to ensure that voice traffic logs, which are crucial for diagnosing and troubleshooting voice-related issues, are stored on the Voice Server. This allows for a dedicated and optimized environment for handling voice traffic and its associated data. On the other hand, message-related logs, which include data pertaining to messaging functions such as voicemail, email integration, and other unified messaging features, are stored on the Consolidated Server. This separation ensures that the logs are stored in the most relevant location for their purpose, facilitating easier management and access when needed for support and maintenance tasks.

References: The information is corroborated by the search results from the web, which align with the standard practices of Avaya IX™ Messaging High Availability configurations1.

Avaya Messaging, previously known as Avaya IX™ Messaging and Officelinx, is a software application server that integrates into enterprise telephony environments. It provides unified messaging and voicemail capabilities, allowing for the integration of voice and fax messages with email solutions, whether they are cloud-based or on-premises. This integration facilitates a unified communication experience that can enhance collaboration and productivity within an organization.

References: The description of the Avaya Messaging solution is based on information from Avaya’s official support documentation1.

For larger configurations in Avaya IX™ Messaging Server, the network requirements specify a 1 Gb/s network connection between Avaya IX™ Messaging and Email servers, along with a 1 Gb/s layer 2-switch between all servers. This specification is considered for configurations with1000+ Unified Communication (UC) users. Such network infrastructure ensures that the system can handle the data throughput and provide reliable service for a large number of users without experiencing network bottlenecks.

References: The user count for larger configuration specifications requiring a 1 Gb/s network connection is detailed in Avaya’s support documentation for Avaya Messaging1.

In a distributed Voice Server Node (VSN) configuration, an entire Avaya Messaging solution can support up to 80,000 advanced users. This configuration allows for a scalable and robust messaging system capable of handling a large number of users without compromising performance or reliability.

References: The capacity of the Avaya Messaging solution in a distributed VSN configuration is documented in Avaya’s technical resources and support materials1.

When encountering data synchronization issues between the CS (Consolidated Server) and the VSNs (Voice Servers), it is essential to investigate the relevant log files. In this case, you would look into the following log folder:

• IX-Messaging Install drive > UC > IX > Logs

These logs contain valuable information about system events, errors, and synchronization processes. Analyzing these logs can help identify the root cause of synchronization issues and guide troubleshooting efforts.

References: The recommended log folder path is based on Avaya’s documentation and best practices for diagnosing and resolving synchronization-related problems[3].

Avaya IX™ Messaging supports legacy CallPilot Contact Center Integration features, ensuring business continuity for CallPilot/call center implementations. This includes features like “MLink,” “Access,” and “GiveIVR.” The integration of these features into Avaya IX™ Messaging does not require a specific session manager but does necessitate a session manager in general to support the integration. This allows for a seamless transition from CallPilot to Avaya IX™ Messaging, providing a secure, flexible, and scalable messaging platform that integrates with existing telephony environments.

References: The information is based on the details provided in the Cerium Networks article on migrating from Avaya CallPilot to IX Messaging1, which outlines the support for legacy CallPilot contact center integration features within Avaya IX™ Messaging.

For Avaya IX™ Messaging, the recommended hardware requirements are designed to ensure optimal performance and reliability. The following statements are true:

A.Configure the CPU for Performance mode in the server’s BIOS settings: This ensures that the CPU operates at the best possible performance level, which is crucial for handling the demands of Avaya IX™ Messaging.

B.All processors are to be Intel® 2.0 GHz or better: A minimum processor speed of 2.0 GHz is required to meet the demands of Avaya IX™ Messaging, ensuring efficient processing of tasks.

E.All hard drives must be high performance, server grade drives: High-performance, server-grade drives are necessary to handle the intensive read/write operations and provide the reliability needed for Avaya IX™ Messaging’s data storage requirements.

References: These recommendations are based on Avaya’s official support documents and product specifications, which detail the hardware requirements for Avaya IX™ Messaging installations123.