A customer reports that after they rebooted the IP Office, some users are not receiving calls as they did before. Which two tools can you use to identify the last system changes made?
A Server Edition customer has a capacity of registering five consoles simultaneously and wants to increase it to seven. What action should be taken to achieve this?
What displays the progress of a software upgrade on an expansion system?
Which three licenses can support the Avaya Equinox® client without the additional need for a softphone? (Select three.)
In Server Edition Select mode, what method can be utilized to add new users?
Refer to the Exhibit.
A customer is setting up an Alarm notification via email.
To get a description of the details of the Minimum Severity Level, if an Event Entity of “Service” is checked, which resource is used?
After the first start-up of an IP Office™ system, some default security Rights Groups are available.
Which Rights Group allows access to the diagnostic application that provides real time status, historic utilization, alarm information, and more?
When logging in to IP Office Security Settings for the first time using the Manager Application, the default user name is “security”.
What is the default password?
When upgrading from a release pre-11.1 to 11.1 or later, which Avaya IP Office™ platform is not affected by the change from CentOS6 to CentOS7?
Which method is NOT recommended to avoid corruption of the data on the SD card when removing the SD card from the IP Office?
In the Distributed Voicemail Pro and the Central Voicemail Pro, what protocol do they use to communicate with each other?
A company with 500 users has a single Avaya IP Office™ Server Edition providing IP telephony, one-X® Portal for presence and Instant Messaging, Voicemail, Conferencing, and Mobility support. They are buying a remote company with 200 users. They wish to support the 200 new users with same capabilities.
Which type of server that provides distributed telephony capabilities can be added at the remote site?
What is the approach for updating the voice prompts on the Embedded Voicemail?
Avaya IP Phones to IP Office QoS monitoring can be performed by the IP Office. What are the two actions required to view QoS outcomes? (Choose two.)
A customer has 25 users who are using one-X Portal, and they have the UCMv2 installed on their IP Office 500 V2 system. What is the maximum number of voicemail ports supported on the Voicemail Pro in this scenario?
Which three statements about IP Office Server Edition (non-Select) are true? (Choose three.)
Providers are components of one-X® Portal, each of which performs a specific role. What is the purpose of the Telephony CSTA (Computer-Supported Telecommunications Applications) provider in one-X® Portal?
A customer has two primary receptionists using SoftConsole, and four back-office employees use SoftConsole on their PCs to cover for the receptionists during breaks or lunch. How many licenses are required to allow this setup to work?
A customer has the capacity to register 10 soft consoles simultaneously, and wants to increase that to 15. Which of the following actions would be necessary to complete this increase?
A customer wants to synchronize all their Outlook contacts into the one-X® Portal personnel directory.
What is the recommended method to achieve this while ensuring data integrity and minimal effort?
Assuming the Security setting is at its default status, which Service User in Security Administration is responsible for the Avaya IP Office™ user synchronization between the Avaya IP Office™ server and one-X® Portal?
Which two statements correctly describe the mandatory requirements to set up a Small Community Network (SCN) consisting of four IP500v2 control units, which must adhere to specific guidelines for seamless integration? (Choose two.)
Given an IP Phone that is not working, which of the following is an example of "Top-Down Troubleshooting"?
A customer requests to hear a secondary dial-tone when making outgoing calls. Where is this function enabled?
What is the recommended method for adding new users to an IP Office Server Edition in Select mode, ensuring efficient management?
On an Avaya IP Office™ 500V2 system, which application can be used to display the size of the configuration that is currently loaded into the Control Unit?
The supervisor of the support hunt group needs to review the call recordings made for this group, but currently only has access to recorded calls for the supervisor’s own account.
To allow reviewing of the support hunt group recordings, what needs to be done?
A law enforcement organization wants to enable full-time automated authenticated recordings of speech from people calling an anonymous tip line, which is included as an option in their auto attendant. What are the two essential steps required to set up Avaya Contact Recorder to achieve this objective? (Choose two.)
Refer to the exhibit.
Suppose you have configured enough SIP channels to carry the expected communications load, but some users report that they cannot call out, and callers cannot get through. Given the exhibit, which configuration setting is responsible for the problem?
Select the two valid methods for sending voicemails to email using Voicemail Pro:
Which tool can be used after the ignition process is completed to configure initial settings for System, VoIP, Voicemail, Users, and more in a step-by-step manner?
When creating a Short Code that is to connect to a Start Point on the modules in Voicemail Pro, which short code feature can be used?
Which two profile licenses, that are used for user configuration, can support the Avaya Workplace client for Desktop (Desktop/Tablet VoIP client)? (Choose two.)
What is the required feature of the web browser to access Web Voicemail, which poses potential security risks due to its ability to execute arbitrary code?
When you erase security settings and set them back to default, which three passwords will you be prompted to change?
Which configuration area must be configured for the Hot Desking user?
Which Configuration tile within the Configuration Wizard, must be populated first, before any other tiles can be seen?
A customer’s main number is routed to the destination VM: Main in the incoming call route menu.
Where should you now look to see the routing of these calls?
A customer is experiencing poor call quality, including delay, jitter, and packet loss, when using a remote deskphone through the WAN. Which three methods can a technician use to help diagnose and troubleshoot the problem? (Choose three.)
A user from a remote IP Office site contacts you to discuss a voicemail issue. You use the Manager program to check the multi-site IP Office network, but only your local IP Office is displayed. What could be the reason for this issue?
After a failure of the original Primary Avaya IP Office™ server, a restore needs to be applied to a replacement Avaya IP Office™ server.
To generate a successful restore of the backup made of the original server, which two criteria should the replacement server have? (Choose two.)
You have changed the default port numbers for UDP, TCP and TLS in the Avaya IP Office™ to support a SIP Remote Worker.
On which two additional items do you need to change the port numbers as well? (Choose two.)
In a new deployment of Avaya Communicator, a user can make calls, but the Presence and Instant Messaging features are not functioning. Which of the following is the reason for the user's inability to use these features?
When saving a configuration after making changes using the Manager Application, you get a warning that your configuration has errors.
Which step is needed to see the errors that are causing this warning message?
A customer wants all users to import their Outlook contacts into their one-X Portal personal directories. What is the recommended way for users to achieve this?
In an installation of Server Edition, as well as the IP Office, the Voicemail Pro and one-X® Portal are also installed at the same time. Therefore, by default they should both be running.
Which application would NOT be useful to check if they are in fact up and running?
What is the additional security measure required for upgrading the IP Office 500 V2 using the Upgrade Wizard?
Which statement about Manager used in conjunction with Server Edition is true?
Upon plugging in a new IP500 V2 device, the dashboard displays two ports in one of the modules to be green, even though no telephones are connected. What could be the reason behind it?
You have purchased a pre-configured Avaya Application Server, which includes Voicemail Pro and one-X® Portal applications. You need to verify if both applications are running. Which application should you use, and what steps would you take to confirm the status of the applications?
When a voicemail message is left for a user, and if the customer is using Embedded Voicemail, where are the voice files held?
A customer asks you to create a Hunt group on an existing Avaya IP Office™ 500V2 system for the main incoming number. The group will have four members, and an incoming call will ring for all members at once. They should also get a visual indication that a call is waiting.
Which Ring Mode should be selected?
What can be used to access the Avaya IP Office™ security settings?
Which three statements about Avaya IP Office™ Server Edition (non-Select) are true? (Choose three.)
Where is the TCP Streaming Tool located?
Which application will enable users to access their own recordings from within Media Manager?
A customer has a requirement to restrict users from dialing international numbers. What is the most efficient way to enforce this policy?