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Blue Prism ASD01 Designing Blue Prism Process Solutions Exam Practice Test

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Total 27 questions

Designing Blue Prism Process Solutions Questions and Answers

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Question 1

ProSafe credit reference agency retrieves data from bank and other credit providers where customers have missed payments or gone into default. The data isvery sensitive and fed directly into a Blue Prism work queue via a web service. Blue Prism process must process the data within 4 hours. The Blue Prism solution runs continuously and each case takes approximately 30 seconds to process. It is expected thatan average of 10,000 cases per day will be required and up to 10 Blue Prism robots are available. The Blue Prism solution is sown below:

For each case of the process will access the customer account in the HotRisk system and, where an account exists, harvest the data which will be fed along with the Work Queue data into a rules engine. The rules engine is a Blue Prism process that does not interact with any target system. It merely consumes data and, via a complicated series of decision and choice stages, determines the new customer risk factor.

There is to be no scheduler used. Instead the Process Controllers who work in shifts to provide 24 hour support will stop and start process instances in line with Work Queue volumes.

As a Blue Prism process solution designer, who is reviewing the solution, which of the following would concern you? (Choose three.)

Options:

A.

The solution is not scalable.

B.

The process does not have an end stage.

C.

The rules engine has been built in a process not an object.

D.

Theprocess opens and closes the HotRisk system for each case.

E.

The data is too sensitive for automated processing.

F.

There is no scheduler.

Question 2

Consider the following steps for a theoretical manual process.

  • Check in input folder any new files.
  • If there are no files check again later as files can arrive anytime, and there is no limit to the number of files that may come.
  • Open the next available file.
  • Take the first case.
  • Start System X and find the case details.
  • If the case can’t be found, move to the next one.
  • After finding the case in System X, fetch additional case details from System Y.
  • Again if the case can’t be found, move to the next one.
  • Analyse all the data to see if System Z should be updated.
  • If the data does not meet the requirements, add notes indicating this to System X and Y and move to the nextcase.
  • If the data does meet the requirements, update the case in System Z.
  • Add notes to System X and Y and move to the next case.
  • At the end of the file, go back and look for another.
  • Stop checking for new files at 16:00 and finish any remaining cases.
  • When all work is complete create a report of the day’s exception cases.
  • Close down Systems X, Y and Z.

It is imperative that notes are applied to System X and Y, regardless of whether System Z is updated or not, what could the process do?(Choose two.)

Options:

A.

Add all notes before attempting to update System Z.

B.

Create an unhappy path where notes are added as part of exception handling.

C.

Add notes before rejecting a case as a Business Exception.

D.

Create new cases for any cases not found in Systems X and Y so that notes can be added.

Question 3

SanQuest Bank’s call center regularly receives requests fromcustomers for the exact amount required to clear their loan. This is a complicated calculation that is prone to human error. The bank has decided to use Blue Prism to perform the calculation and is considering amending its front end system OneBase to allowa user to click a button to request a Loan Consolidation Amount.

They plan to communicate with Blue Prism using web services. Consider the two proposed designs:

Here a Blue Prism object is exposed as a web service. OneBase calls this service providingthe account number. The Blue Prism object add the case to a work queue and then returns the Case ID to complete the web service call.

A Blue Prism process works the queue and harvests the data required to perform the calculation. The same Blue Prism process calls a OneBase web service and provides the load settlement figure. OneBase completes the web service call by returning a success flag.

Here the Blue Process that harvests the data is exposed a web service with the loan settlement figure as an output. OneBase calls the web service and provides the account number. The BluePrism process harvests the data and completes the web service call by providing the loan settlement figure.

Considering Blue Prism best practice which of the following statements is correct?

Options:

A.

Design A is the most appropriate option

B.

Design B is the most appropriate option

C.

Neither Design A nor Design B is appropriate

D.

Both Design A and Design B are appropriate

Question 4

The status of a Work Queue can be used as a method of recording that work has been done so far on a Work Queue item.

Please consider the following statements:

1. For MI, to easily see how far an item has beenworked.

2. To aid manual working of exceptions, providing the Item Status can inform staff what work is still outstanding on an item that needs manually.

3. To enable Work Queue items to be safely retried, a process can use the item status to know which updates have already been performed so that they are not repeated.

4. To record the Customer’s Surname

Options:

A.

2 only

B.

2 and 3 only

C.

1, 2 and 3 only

D.

1, 2, 3 and 4

Question 5

Which of the following accurately describes best practice when work is sourced from an application’s workflow system?

Options:

A.

There is no need to use a Blue Prism queue as workflow is managed within the application

B.

Even though there is a workflow system managing and allocating work, a Blue Prism Work Queue should still be used

C.

Blue Prism cannot source work from an application’s workflow system

D.

When sourcing work from an applications workflow system, case data should be stored in an excel document

Question 6

Pacific West Banking has a payments process that automatically receives pending payments from multiple regions into their payment system (Paytex).

Paytex contains a queue of cases awaiting payment. When processing the case manually an agent must use two other systems, the core banking system (DataPlus) and online account checker (FireWire).

The manual processing must perform the following steps:

  • Open the next case where the status is null in Paytex
  • Set the status to “In Progress” in Paytex
  • Validate source account in DataPlus
  • Confirm source funds in DataPlus
  • Checkfor fraud flags in Paytex
  • Confirm recipient IBAN details in Firewire
  • Perform payment in Paytex
  • Update case in Paytex queue. Add payment confirmation number to case and set status to “Completed”
  • Where cases cannot be fulfilled due to validation errors (e.g. invalid account details, insufficient funds, suspected fraud etc.) the customers will be contacted by the agent to resolve.

A proposed Blue Prism solution with the following properties has been created to automate the payment processing:

  • There willbe one Blue Prism process that will perform the steps described above.
  • Where a case is an exception the status will be set in Paytex to “Manual Review” in order that the manual team can pick up the case from Paytex and contact the customer and conclude the case.
  • It is anticipated that to meet the SLAs of the expected volumes up to 5 instances of the Blue Prism process will be required to run concurrently.
  • A Blue Prism work queue will be used to host the payments. The queue will be configured for only 1attempt per case and the key will be (region) & {source account number}.
  • The process will be started by the scheduler at 06:00 and will stop at 05:50.

Which of the following are correct? (Choose three.)

Options:

A.

There is a risk that a payment can be duplicated.

B.

The process should not be designed to use a Blue Prism Work Queue but use Paytex as the work queue.

C.

The process will not scale i.e. you cannot run multiple instances at the same time.

D.

The solution exposes sensitive personalinformation.

E.

The process should not be automated as it uses a third party web application.

F.

There is a risk that a payment can be orphaned.

Question 7

A process definition document has been produced for a process that interfaces with two applications: FirstApp and Customer Information (CI). The process requirement is to perform data extractionfrom FirstApp before performing a number of steps in the CI application.

It is estimated that to perform the daily case volume within SLA’s will require 10 robots. Average case time is approximately 10 minutes, with the FirstApp steps requiring only 1 minute to perform.

The client has a limited number of licenses for the FirstApp application and is reluctant to use 10 of these licenses to automate the process.

Which of the below is a valid design option for the project?

Options:

A.

Automate the end to end processusing two Blue Prism processes. Process 1 will perform the FirstApp tasks, Process 2 will perform the CI tasks. Data will be passed from Process 1 to Process 2 via a Blue Prism Work Queue. Process 1 will run on a single robot, with Process 2 running on 9robots.

B.

Automate the end to end process using two Blue Prism processes. Process 1 will perform the FirstApp tasks, Process 2 will perform the CI tasks. Data will be passed from Process 1 to Process 2 via a spreadsheet. Process 1 will run on a single robot, with Process 2 running on 9 robots.

C.

Automate the end to end process using single Blue Prism process which will only be run on a single robot.

D.

Automate the end to end process using single Blue Prism process which will be run on 10 robots.

Question 8

A retail bank has promoted 2 Blue Prism processes to production:

1. Email poller

2. Customer onboarding

3. Direct DebitCancellations

One instance of the email poller process will run 24/7 feeding work queues for the other two processes.

Three instances of the Customer onboarding process will run between 6am and 11pm each day on three separate VMs.

One instance of the Direct Debit Cancellations process will run between 6am and 4pm each day on the same VM as the Email poller process.

What is the maximum number of Blue Prism licenses that will be consumed each day?

Options:

A.

3

B.

4

C.

5

D.

6

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Total 27 questions