A margin within which a specification can vary slightly – the outer limits of what is acceptable to the buyer – can be described as:
The axes on the Mendelow stakeholder management matrix are:
You have invited quotations for some building maintenance work to be done at your organisational headquarters. Your sister has recently taken up a position as Head of Marketing at one of the firms which has quoted for the work. What should you do?
Which of the following is not a concept related to quality management?
‘Efficiency is measured in terms of a quantity of …’
‘The act of drawing the attention of someone in authority, to an alleged instance of unethical con-duct’, is called:
In developed economies such as the European Union and North America, there is no forced labour (modern slavery) in supply chains. True or false?
‘Reputation gained through proficiency, ability or achievement’ (as used in the CIPS Code of Con-duct)
Thinking of Carter’s 10 C’s, the ‘c’ for Commitment refers to:
An internet-based auction between competing sellers or suppliers in real time, is called a:
Finding new potential suppliers using the internet might be known as:
A term used to describe preparatory activities undertaken after a contractor has been appointed, but before they have commenced work. Often used in projects, construction or management consultan-cy
The time between recognition / origin of the need; through to usage or consumption is described as:
Which ISO standard describes quality as ‘the degree to which a set of inherent characteristics fulfils requirements’?
Use of competition is most obviously going to influence which of the following ‘rights’?
Where the buyer’s and seller’s conditions of contract clash, this is commonly known as ‘the battle of the…’
Thinking in accounting terms, when the cost does not match the budget figure, there could be said to be a:
‘Something which carries on over time, going round in repetitive circles’, is called a:
OTIF stands for:
Regarding quality management, how many defects?
‘It is important to remember that XXX customer service has a knock-on effect on YYY customer service’. What are the missing two words?
Disclose, distance, delegate, …?
The objective of value engineering has been described as:
Which two of the following would be unlikely to increase value for money for an organisation?
In the period in question, the budget for staff overtime and bonuses is zero.
The actual expenditure is 2,900.
Is this variance:
The main difference between value engineering and XXXXX XXXXX is that whereas value engineering is applied to new product design at the pre-manufacturing stage, XXXXX XXXXX is applied to established products that are already being manufactured and sold in the market.
Where performance of the contract may be impossible because of external unforeseen factors, this may be called: