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CompTIA 220-1101 CompTIA A+ Certification Exam: Core 1 Exam Practice Test

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Total 833 questions

CompTIA A+ Certification Exam: Core 1 Questions and Answers

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Question 1

A customer reports a network connectivity issue. A technician discovers that LAN ports have been damaged during remodeling. Which of the following tools should the technician use to fix the issue?

Options:

A.

Cable stripper

B.

Punchdown tool

C.

Crimper

D.

Network tap

Question 2

After a technician replaced a printer's ink cartridges, all the print jobs contain shadowing. Which of the following should the technician do first?

Options:

A.

Reseat the new ink cartridges.

B.

Run the printer's alignment process.

C.

Replace the fuser assembly.

D.

Install the maintenance kit.

Question 3

Which of the following controls the flow of users connecting to web server farms and prevents overutilization on any individual server?

Options:

A.

Firewall

B.

Honeypot

C.

Load balancer

D.

Spam gateway

Question 4

A user recently connected multiple monitors to a dock and would like to use the monitors as an extended laptop display. Which of the following connection methods would be best to

use to connect the dock to the laptop?

Options:

A.

NFC

B.

Lightning

C.

Bluetooth

D.

USB-C

Question 5

A technician is building a budget PC with a dual-core CPU, onboard sound and graphics, and a single SSD. Which of the following power supply wattage levels is the most appropriate?

Options:

A.

400W

B.

850W

C.

1,000W

D.

2,000W

Question 6

A company wants to add virtual servers to handle unusually high web traffic usage. Which of the following is the most efficient way?

Options:

A.

Community cloud

B.

File synchronization

C.

Rapid elasticity

D.

Cloud VDI

Question 7

A technician is working to replace a single DDR3 RAM module on a laptop that has two occupied slots_ When the technician tries to tum on the laptop, the computer starts beeping and does not pass POST The technician double-checks the newly installed RAM and notices a motherboard message indicating low voltage. Which of the following is the most likely cause of this Issue?

Options:

A.

Faulty power adapter

B.

Incorrect BIOS settings

C.

Failing CMOS battery'

D.

Unsupported memory

Question 8

Which of the following is the best reason to set up a virtual sandbox?

Options:

A.

To run a test application that communicates with the test environment

B.

To analyze the effects of malware in a safe manner

C.

To host an application that multiple remote users can access

D.

To test an application in Windows and Linux concurrently

Question 9

A user reports that a display is slow to turn on, and the colors are distorted and discolored. Once the display turns on, it appears to have lines going through the image and intermittently goes blank. Which of

the following is the most likely cause of the issue?

Options:

A.

Incorrect data source

B.

Incorrect resolution settings

C.

Physical cabling issues

D.

Incorrect refresh rate

E.

Display burn-in

Question 10

The output from print jobs a user submitted to a laser printer is missing the color yellow. The user has already attempted a cleaning cycle. Which of the following parts most likely needs to be replaced?

Options:

A.

Fuser

B.

Ink cartridge

C.

Imaging drum

D.

Toner tank

E.

Resin

Question 11

A technician is asked to purchase and install a line-of-sight wireless system that provides a stable network connection between two buildings. Which of the following needs to be considered prior to purchasing the system?

Options:

A.

IP address range

B.

SSID broadcast

C.

Firewall rules

D.

Regulatory power limits

Question 12

A bank wants to leverage cloud computing but would like a cloud solution in which infrastructure is shared with businesses in the same industry. Which of the following cloud models would BEST address the bank's need?

Options:

A.

Private

B.

Hybrid

C.

Public

D.

Community

Question 13

A technician has been called into a conference room to help with a video call setup. The user is unable to get the laptop screen to mirror to the in-room television. The technician confirms that the appropriate HDMI cable is plugged into the user’s computer and the TV has a blinking logo on the screen Which of the following is most likely causing the issue?

Options:

A.

The user’s laptop does not support screen mirroring

B.

The television does not support screen mirroring

C.

The wrong input is selected on the television.

D.

The user does not have Bluetooth enabled on the laptop.

E.

The television has a defective A/C adapter cable.

Question 14

A user's brand new phone froze while information was being transferred from the old phone. When a technician reset the new phone, it functioned properly when a data transfer was not being attempted. When the technician tested the old phone, it did not appear to have any functionality issues and passed all forms of device testing. Which of the following is the most likely reason the data transfer failed?

Options:

A.

The older phone had a different OS version.

B.

The older phone had a corrupted OS.

C.

The older phone had different hardware.

D.

The older phone utilized different wireless protocols.

Question 15

Which of the following describes the difference between a DNS server and a DHCP server?

Options:

A.

DNS is used for address translation, while DHCP is used for IP address assignment.

B.

DNS is used for routing, while DHCP is used for name resolution.

C.

DNS only assigns private IP addresses, while DHCP only assigns public IP addresses.

D.

DNS is used to route traffic between networks, while DHCP is used to allocate subnets.

Question 16

A technician is configuring a desktop RAID to allow for the best I/O performance and the most storage capacity possible. Which of the following RAID types should the technician use?

    0

    5

    6

Options:

A.

10

Question 17

A user reports being unable to access the network. A help desk technician notices an APIPA on the user's workstation. Which of the following services should the technician investigate first?

Options:

A.

RADIUS

B.

DHCP

C.

AAA

D.

DNS

Question 18

A user's laptop has been slow to respond for the past few days. The user has run a virus scan, deleted temporary files, closed unnecessary programs, and rebooted the laptop, but the issue persists. Which of the following steps should the technician take next?

Options:

A.

Perform a RAM upgrade.

B.

Replace the laptop's hard drive.

C.

Bench test the laptop.

D.

Run a firmware update.

Question 19

A technician needs to fix a computer that received a non-specific error after a scheduled computer restart. Which of the following is the best way to start troubleshooting?

Options:

A.

Update all of the firmware.

B.

Roll back all of the recent updates.

C.

Review the system event log.

D.

Search for the error on the internet.

Question 20

A user with an older laptop is unable to connect to the office network after new access points were installed. The user confirms that from home the laptop can connect wirelessly to the network. Which of the following should the user to do to quickly resolve the issue?

Options:

A.

Connect a new USB adapter.

B.

Install a new SSD

C.

Connect a new biometric device.

D.

Install a new Bluetooth card.

Question 21

After a required operating system upgrade on a mobile deuce, a user's external monitor no longer works. Which of the following should a technician do to fix this issue?

Options:

A.

Install the latest graphics drivers.

B.

Replace the monitor

C.

Restore the operating system to the previous version.

D.

Reseat the external video adapter.

Question 22

A customer reports that a printer is only printing misaligned images. Which of the following should the technician do to correct the issue?

Options:

A.

Clean the print heads.

B.

Perform a calibration.

C.

Replace the ink cartridge.

D.

Scan the document.

Question 23

A technician is upgrading the power supply of a workstation that is running multiple GPUs in an SLI configuration. Which of the following cables is needed to ensure the power supply can support the

workstation?

Options:

A.

8-pin PCle

B.

4-pin Molex

C.

4+4-pin ATX12V

D.

8-pin ATX12V

Question 24

Which of the following is used to define a range of IP addresses available to assign using DHCP?

Options:

A.

Scope

B.

Address

C.

Lease

D.

Reservation

Question 25

A user needs to upgrade the power supply of an older workstation to properly power a new graphics card. Which of the following criteria should the technician check to ensure the power supply will support the upgraded workstation? (Select two).

Options:

A.

Efficiency rating

B.

Heat dissipation

C.

Wattage

D.

Form factor

E.

Fan type

F.

Modular cabling

Question 26

A customer reports that, after a technician replaced a laptop screen, the laptop is only able to connect to a Wi-Fi network it is positioned very close to a wireless access point Which of the following should the technician verify FIRST?

Options:

A.

The internal antennas are connected.

B.

The device has the latest OS updates.

C.

The wireless device drivers are the latest version.

D.

Airplane mode is disabled.

E.

The battery is charging.

Question 27

Which of the following is the maximum distance Cat 5, Cat 5e, Cat 6, and Cat 6a cables can be ran?

Options:

A.

295ft (90m)

B.

328ft (100m)

C.

361ft (110m)

D.

394ft (120m)

Question 28

A technician needs to test a new USB headset for videoconference calls. Audio playback is working as expected, but sound from the microphone is not being recorded. The Device Manager and Sound settings show the microphone is installed. Which of the following should the technician do next?

Options:

A.

Examine the application and device mute controls.

B.

Connect the headset to a different USB port.

C.

Check the device's driver release date.

D.

Increase the speaker volume setting.

Question 29

A user is experiencing a log-on issue when attempting to use a network-authenticated application in a corporate environment The technician successfully resolves the issue by resetting the password The user confirms that everything is working as expected Which of the following steps should the technician take next?

Options:

A.

Refer to the vendor's instructions

B.

Establish a plan of action

C.

Document the findings

D.

Implement preventative measures

Question 30

A user frequently edits large files and saves them locally on a laptop_ The user has recently begun experiencing performance issues and needs a cost-effective hardware upgrade.

Which of the following is the best way to meet the user's requirements?

Options:

A.

Upgrade the memory

B.

Upgrade to a larger GPU.

C.

Upgrade to an SSD.

D.

Upgrade to a faster CPU.

Question 31

A user's smartphone battery capacity has started going from full to empty within an hour. The user has not recently installed any new applications on the smartphone. An IT technician notices that the smartphone has very high network utilization and thinks this issue might be related to the battery drain. Which of the following troubleshooting steps should the technician attempt next?

Options:

A.

Disable Bluetooth.

B.

Connect the smartphone to a Wi-Fi network.

C.

Restart the smartphone.

D.

Update the mobile OS.

Question 32

A laser printer is making humming and grinding noises, and the printouts have ghost images on the pages. Which of the following should be replaced?

Options:

A.

Cartridge

B.

Paper

C.

Fuser

D.

Rollers

Question 33

A technician is setting up a video-editing workstation and the operating system is already installed on an internal M.2 drive.

The new workstation must meet the following requirements:

. Be able to edit files at the fastest speed

. Allow for disk failure without any downtime

· Have 2TB of usable space

. Ensure the most robust fault tolerance

INSTRUCTIONS

Use the drop-down menus to select the appropriate RAID level, drive types, and drive sizes based on the requirements above. For each drive type that is selected, a corresponding drive size must also be selected.

Options:

Question 34

A customer recently installed a new graphics card, but the card's HDMI port is not getting a signal when connected to the monitor. When the monitor is connected to the original HDMI port, located next to the USB ports, everything works as expected. Which of the following should the technician do next?

Options:

A.

Change the input source selection on the monitor.

B.

Check to see whether the UEFI setting for PCle graphics is enabled.

C.

Install a higher wattage power supply.

D.

Test the new graphics card with an HDMI to DVI adapter.

Question 35

A technician is troubleshooting a network issue and needs to check the status of a local network device in the least disruptive manner possible_ Which of the following tools should the technician use to accomplish this task?

Options:

A.

Network tap

B.

Cable tester

C.

Multimeter

D.

Tone generator

Question 36

A user has been unable to configure a smart device to play audio on a new Bluetooth speaker. A technician confirms that Bluetooth is enabled on both devices. Which of the following should the technician do to ensure the pairing is successful?

Options:

A.

Enable and configure MFA on the smart device.

B.

Synchronize all data to the cloud.

C.

Enable location services on the smart device to find the speaker.

D.

Enter the appropriate PIN code on the smart device.

Question 37

An engineer is building a workstation that requires the following components:

· An ATX motherboard

· A multi-core processor

· A dedicated graphics solution

· A SATA hard drive

· DDR4 memory

Which of the following power supply specifications would meet the workstation criteria?

Options:

A.

12V, 500W output

B.

SFX, 18-pin connector

C.

DC input

D.

Type A socket

Question 38

A systems administrator hears a clicking noise coming from a storage array that has a RAID configuration_ No LEOS are illuminated on the array but the logs show several hard drive errors. Which of the following should the systems administrator do to quickly eliminate the clicking?

Options:

A.

Reinstall the drive.

B.

Replace the bad drive.

C.

Reset the RAID software

D.

Run a chkdek on the drive.

Question 39

A user indicates that a laptop is not performing well. A technician determines the laptop has a conventional HDD and that installing a SSD will improve the laptop's performance. Which of the following lists of steps describes what the technician should do to complete the upgrade with the LEAST amount of downtime?

Options:

A.

1. Remove the HDD and install the SSD in the laptop.

2. Install the operating system and necessary applications on the SSD.

3. Connect the HDD to the laptop using a USB enclosure.

4. Copy over all of the user's data.

B.

1. Leave the HDD in place.

2. Install the SSD in an empty drive bay.

3. Leave all data intact on the HDD.

4. Confirm the SSD is accessible in the operating system.

C.

1. Connect the SSD to the laptop using a USB enclosure.

2. Clone the HDD to the SSD using cloning software.

3. Remove the HDD.

4. Install the SSD.

D.

1. Remove the HDD and install the SSD in the laptop.

2. Install the operating system and necessary applications on the SSD.

3. Install the HDD in a USB enclosure.

4. Provide the external HDD for the user to access the old data.

Question 40

A customer wants to archive a large number of photos and does not plan to retrieve them often. The customer wants a storage option that is the least expensive per gigabyte. Which of the following should the technician suggest?

Options:

A.

NVMe SSD

B.

SCSI RAID

C.

15,000rpm SAS

D.

5,400rpm HOD

Question 41

A company laptop uses a docking station with an integrated NIC and is unable to access a wired SOHO network using DHCP. A technician runs ipconfig anddiscovers the laptop has an IPv4 assignment of 169.254.0.9. The NIC does not have any link or activity lights on. Which of the following should the technician do next?

Options:

A.

Restart the laptop in safe mode.

B.

Reboot the DHCP server.

C.

Reset the network adapter.

D.

Replace the laptop.

E.

Reseat the laptop in the docking station.

Question 42

A technician is installing the RAM for a graphs workstation. Which of the following is special purpose memory used by graphic controllers?

Options:

A.

SRAM

B.

MicroDlMM

C.

VRAM

D.

Unbuffered DIMM

Question 43

Which of the following is a characteristic of cloud computing that prioritizes reliability?

Options:

A.

Shared resources

B.

High availability

C.

Rapid elasticity

D.

Hybrid

Question 44

A technician is troubleshooting Wi-Fi connection issues on a customer's laptop. The laptop connects but intermittently disconnects. The technician has already confirmed the wireless card is properly installed, the router settings are correct, and the wireless signal strength is normal. Which of the following should the technician investigate next?

Options:

A.

Firewall settings

B.

MAC address filter

C.

Number of connected devices

D.

Radio frequency

Question 45

Which of the following display types is available for laptops?

Options:

A.

OLED

B.

CRT

C.

DLP

D.

Plasma

Question 46

Which of the following is considered a connectionless protocol?

Options:

A.

SSH

B.

TCP

C.

HTTPS

D.

UDP

Question 47

A user is unable to use a drawing stylus on a smartphone. The smartphone did not originally come with a stylus. Which of the following is the most likely cause of this issue?

Options:

A.

The phone needs to be updated to the latest OS.

B.

The drawing stylus only works with a special digitizer.

C.

The stylus must be re-paired to this new device.

D.

The phone's screen only supports resistive styluses.

Question 48

Multiple users contact the help desk to report issues with the network fileshares. Files are accessible, but performance is very slow. Which of the following should a technician perform first?

Options:

A.

Defragment the files on the network share.

B.

Ask the users to perform a network speed test.

C.

Check the RAID drive status LEDs.

D.

Start the process of rebuilding the array.

Question 49

A technician recently installed a new printer that is being shared over the network via a 64-bit Windows Print Server Two users, who have computers with a legacy OS, are unable to print to this new printer. Which of the following should the technician do to resolve this issue?

Options:

A.

Enable 32-bit drivers on the Print Server.

B.

Enable Print Spooler and restart the computer.

C.

Run Windows Update on the users' computers_

D.

Update the computers to a 64-bit driver.

Question 50

Which of the following cloud models allows an organization to retain data on site as well as in the cloud?

Options:

A.

Public

B.

Community

C.

Hybrid

D.

Private

Question 51

A technician is troubleshooting a smartphone that has a large dark area on the screen. The screen has no damage to Indicate that It is cracked. Which of the following BEST describes why a blot Is on the screen?

Options:

A.

Digitizer damage

B.

Improper charging

C.

Ambient light sensor damage

D.

Liquid damage

Question 52

A client wants to connect an external keyboard to an Android tablet. Which of the following connection types are appropriate for this task? (Select TWO).

Options:

A.

DVI

B.

Infrared

C.

Lightning

D.

USB-C

E.

PS/2

F.

Bluetooth

Question 53

A user attempted to install an application on a desktop, and the installation attempt failed. A technician compares these installation files to those on another user's machine and finds the files are different. Which of the following should the technician do NEXT?

Options:

A.

Attempt to reinstall the application.

B.

Verify the system functionality.

C.

Test the functionality of the antivirus.

D.

Complete the final report.

E.

Determine the source of the installation file.

Question 54

Which of the following network types would be used in a server room to connect virtual servers lo high-speed storage?

Options:

A.

WAN

B.

PAN

C.

MAN

D.

SAN

Question 55

An end user discovered that the touch-screen features on a Windows device have stopped working. Which of the following should a technician check?

Options:

A.

Performance monitor

B.

Tablet/PC settings

C.

System configuration

D.

Display settings

Question 56

A technician is implementing a SOHO wireless solution with three access points. Which of the following actions would avoid high latency?

Options:

A.

Enabling and configuring a 5GHz antenna

B.

Configuring separate IP ranges

C.

Enabling multiple SSIDs

D.

Configuring all devices with different channels

Question 57

A technician is working on a critical warehouse machine that will not turn on. The technician has determined the power supply for the machine failed. The warehouse manager is looking for a solution that will prevent downtime in the future. Which of the following devices should the technician install to meet this requirement?

Options:

A.

Grounded power supply

B.

Modular power supply

C.

220V power supply

D.

Redundant power supply

Question 58

A technician receives a ticket that states a mobile payment device is having Issues with Its contactless payment feature. The device is not detecting payment options. Which of the following Is the MOST likely cause of the Issue?

Options:

A.

NFC

B.

Bluetooth

C.

Wi-Fi

D.

Lightning adapter

Question 59

A thermal punier that is used 10 print order buckets m a factory has been experiencing Issues following the failure of the alt conditioner during the summer. Each ticket has blank spots or is missing text. Which of the following would MOST likely solve these Issues?

Options:

A.

Restore function to the air conditioner.

B.

Clean the heating element.

C.

Replace the paper rolls.

D.

Install new toner.

Question 60

A technician made several upgrades to a computer and then determined the power supplied by the PSU is insufficient. Which of the following would MOST likely cause the insufficiency? (Select TWO).

Options:

A.

Replacing the HDD with an SSD

B.

Upgrading the firmware

C.

Adding an optical drive

D.

Adding more RAM

E.

Adding a CMOS battery

F.

Upgrading the graphics card

Question 61

A technician just finished assembling a new PC for a client. Upon POST, the device presents an unspecified beep code and turns off automatically after five seconds. The technician double-checks the bill of materials for the new build and confirms all items have been installed. Which of the following should the technician do NEXT?

Options:

A.

Ensure thermal paste is being used on the CPU.

B.

Check to make sure that any video cards have auxiliary power cabling connected.

C.

Verify the header panel connector is properly connected.

D.

Spot-check that the I/O shield for the motherboard is properly installed.

Question 62

Which of the following network devices would an administrator use to distribute traffic evenly throughout multiple nodes?

Options:

A.

Load balancer

B.

Bridge

C.

Proxy server

D.

Switch

E.

Firewall

Question 63

A user that works is sales is reporting that the output on each page printed from a laser has duplicate images. Which of the following should be performed FIRST to eliminate the ghost images?

Options:

A.

Change the paper weight setting.

B.

Replace the printer's fuser.

C.

Upgrade the printer firmware.

D.

Clean the toner drums and rollers

Question 64

A technician is replacing a computer with a connected point-of-sale system using a 9-pin serial adapter. The new computer does not have a 9-pin serial port. Which of the following ports can an adapter be installed on in order to connect to the point-of-sale system?

Options:

A.

HDMI

B.

Bluetooth

C.

USB

D.

Lightning

Question 65

Which of the following wireless technologies has the MOST range and wireless throughput?

Options:

A.

802.11ac

B.

802.11ax

C.

802. 11b/gin

D.

802.11g

Question 66

Which of the following options provides correct information about 2.4GHz and 5GHz wireless frequencies? (Select TWO)

Options:

A.

2.4GHz has less interference. 5GHz transmits inlower speed.

B.

2.4GHz penetrates solid objects more effectively. 5GHz provides faster data connections.

C.

2.4GHz has a higher data rate. 5GHz has 23 channels.

D.

2.4GHz has Il channels. 5GHz has no data interference.

E.

2.4GHz has a higher coverage area. 5GHz has higher bandwidth.

F.

2.4GHz has a higher bandwidth. 5GHz has lower transmit power.

Question 67

A technician installed a new router at a small office. After the Installation, the technician notices that all devices have a I69.254.x.x IP address. Printers and fileshares are still working, but PCs cannot access the Internet. Which of the following should the technician configure on the router to enable devices to connect to the internet?

Options:

A.

APIPA

B.

DNS

C.

DHCP

D.

SMB

Question 68

A technician is troubleshooting a projector that will not display any Images. The technician has verified the computer output and cable are providing a good video signal. Which of the following should the technician do NEXT?

Options:

A.

Calibrate the image.

B.

Replace the bulb.

C.

Test the output resolution.

D.

Clean the fans.

Question 69

Which of the following is used to implement network security polices for an environment?

Options:

A.

Managed switch

B.

Repeater

C.

Firewall

D.

Gateway

Question 70

Which of the following allows a switch to be divided into separate logical networks?

Options:

A.

VLAN

B.

SSL VPN

C.

NAT

D.

RADIUS

Question 71

A company wants to give third-party developers access to the corporate network through desktop environments that the company can control. Which of the following can BEST achieve these requirements?

Options:

A.

Sandbox

B.

VDI

C.

Private cloud

D.

Saas

Question 72

Which of the following network services allows a networked device to always be assigned the same IP address based on the device's MAC address?

Options:

A.

DHCP

B.

LDAP

C.

UTM

D.

DNS

Question 73

A user entered a help desk ticket stating the latest calendar updates have not appeared on the user's corporate mobile device for several days, even though updates do appear on the user's laptop. Which of the following actions will MOST likely enable calendar alerts?

Options:

A.

Checking that the ringer volume on the device is high enough to be audible

B.

Ensuring the corporate password is saved correctly in the calendar application

C.

Installing a third-party calendar application and synchronizing it with the corporate calendar

D.

Remotely wiping the mobile device and reinstalling all applications

Question 74

A technical lead wants to migrate all common business applications, including email and fileshares, to the cloud. Which of the following cloud concepts should be used?

Options:

A.

MaaS

B.

PaaS

C.

SaaS

D.

laaS

Question 75

A user on the marketing team uses various multimedia applications that consume a lot of memory. The user needs to install more RAM to run these applications effectively. When the user opens the computer case, the user sees four slots in two sets of colors. Which of the following memory types is MOST likely required?

Options:

A.

Dual-channel

B.

Triple-channel

C.

Single-channel

D.

Quad-channel

E.

Error correction code RAM

Question 76

A technician is setting up a laptop with an encrypted hard drive. The laptop will securely store a PIN that the user will input at log-on. Which of the following must be installed to set up this configuration?

Options:

A.

TPM

B.

HSM

C.

UEFI

D.

ARM

Question 77

Vertical streaks are appearing on the output of a laser printer. Which of the following items is the MOST likely cause?

Options:

A.

Roller

B.

Drum

C.

Transfer belt

D.

Ribbon

Question 78

An IT manager is requesting that the company buy new cables to be used with F-type connectors that are already in house. Which of the following cables should the company buy?

Options:

A.

Coaxial out

B.

Plenum

C.

Cat 5e

D.

Fiber

Question 79

The owner of a restaurant reports that wireless network connections are lost intermittently throughout the day. Which of the following steps should a technician take to troubleshoot the issue? (Select TWO).

Options:

A.

Identify the location of devices that utilize 2.4GHz.

B.

Check to see if the phones are IJTP or STP lines.

C.

Test to see if the copper electrical Wires are causing interference.

D.

Map all of the wireless signals in the restaurant.

E.

Verify T568B is being used in the wiring closet patch panel.

F.

Schedule timed router reboots throughout the day.

Question 80

The help desk received a ticket regarding Issues with a laser printer. The printer has had repairs previously for scanning Issues. Currently, the printed text is not adhering properly to the paper. Which of the following should be replaced lo resolve this Issue?

Options:

A.

Fuser

B.

Waste container

C.

Roller

D.

Toner

Question 81

A user creates a support ticket to report a conference room projector that does not work. The user says that even though the provided cables are being used, the projector screen shows the following error message:

No signal input

Which of the following describes the FIRST action that should be taken?

Options:

A.

Verify that the projector is turned on.

B.

Verify that the user is using an approved OS.

C.

Replace the projector bulb.

D.

Check the video cable and replace it if necessary.

Question 82

A user is installing a new display on a desktop computer that only has a single DVI port for video input and a single HDMI port tot video output Which of me following does the technician need to complete the setup?

Options:

A.

DigitaMo-analog converter

B.

A/v switcher

C.

DisplayPort to HDMI adapter

D.

DVI to HDMI cable

Question 83

A network technician has been tasked with creating a patch cable. The RJ45 connectors will not slay attached to the cable. Which of the following tools Is needed to fix this Issue?

Options:

A.

Cable tester

B.

Crimper

C.

Punchdown tool

D.

Loopback plug

Question 84

A technician was called in to look at a user's PC. The user reported the PC was very sluggish. The HDD light on the PC was constantly on without blinking. The PC itself was slow receiving input and took a very long time to load the OS. The technician also noticed updates had failed. Which of the following is MOST likely the cause of these issues?

Options:

A.

The hard disk drivers have been corrupted

B.

The HDD cables need reseating.

C.

A RAID disk failed.

D.

The HDD has no free space.

Question 85

A technician is replacing the RAM on an entry-level server with hot-swappabte components. Which of the following should the technician do NEXT?

Options:

A.

Replace the RAM while the server is at a cool temperature

B.

Replace the RAM while the server is running

C.

Power down the server completely and then replace the RAM

D.

Verify that the OS supports hot swapping the RAM

Question 86

A new employee has been issued a company laptop. The employee requests an accessory with a single power source that has wired network connectivity and supports a keyboard, mouse, speakers, and dual monitors. Which of the following accessories should the systems administrator deploy to BEST meet the new user's needs?

Options:

A.

Poe switch

B.

USB-C hub with power delivery

C.

Docking station with DisplayPort

D.

KVM switch with audio

Question 87

The IT department issued a corporate smartphone to a user, but the user returned the device stating it had connectivity Issues. The user claimed the device functioned on WI-FI but all connectivity to cloud services was lost as soon as the device was taken off site. Which of the following issues was MOST likely affecting the device?

Options:

A.

MDM was never properly set up on the device.

B.

S/MIME certificates were corrupted and needed to be reloaded.

C.

Bluetooth on the device was disabled by mistake.

D.

The device never had a proper SIM card installed.

Question 88

A user is researching hard drives to upgrade a PC and has decided to purchase a NVMe drive. Which of the following Should the user confirm are available on the PC before making the purchase? (Select TWO).

Options:

A.

SATA

B.

M.2

C.

PCIe

D.

SAS

E.

SCSI

F.

DRAM

Question 89

A company needs to support a 10Gbps throughput. Which of the following is the MINIMUM cable category that could be used?

Options:

A.

Cat 5

B.

Cat 5e

C.

Cat 6

D.

Cat 6a

Question 90

Which of the following would MOST likely be used to connect one or more devices lo the internet in a SOHO?

Options:

A.

Hub

B.

Ethernet gateway

C.

Wireless access point

D.

Router

Question 91

A user who works with sensitive data has a computer configured with hard drive encryption The TPM is active and hosting the encrypted key. After an upgrade to the motherboard. RAM and video card the hard drive is not booting and data cannot be accessed from the hard drive. Which of the following should the technician do to enable the system to boot again and get access to the stored data?

Options:

A.

Use data recovery software to find and recover the hard drive information

B.

Access the BIOS and select to rebuild the degraded RAID array

C.

Boot into the BIOS and enable the TPM on the new motherboard.

D.

Return the replaced motherboard back to the computer

Question 92

Which of the following is the PRIMARY security concern with virtual machine escape?

Options:

A.

Cross-site scripting

B.

Compromising the hypervisor

C.

Overutilization of resources

D.

Rogue virtual machines installed on the hypervisor

Question 93

A technician is configuring a new CAD workstation that has four large hard drives. The workstation will be used to edit large, critical files, so the storage configuration should be both fast and redundant. Which of the following RAID levels BEST meets these requirements?

Options:

A.

0

B.

1

C.

5

D.

10

Question 94

Which of the following cables replaced the Apple 30-pin connector and is also reversible?

Options:

A.

USB-C

B.

Lightning

C.

miniUSB

D.

DisplayPort

Question 95

Which of the following is the MAXIMUM power PoE+ provides?

Options:

A.

15.4W

B.

30W

C.

60W

D.

95W

Question 96

A startup company is outgrowing its current office space and is requiring employees to work remotely. The company must comply with government-enforced requirements to safeguard all aspects of data, so the IT department plans to maintain complete control over users' operating systems. Which of the following should the IT department implement?

Options:

A.

VDI

B.

laaS

C.

VPN

D.

SaaS

Question 97

A technician is installing new power supplies for the application engineering team's workstations. The management team has not yet made a decision about installing dual graphics cards, but they want to proceed with the project anyway. Which of the following power supplies would provide the BEST solution?

Options:

A.

1000W 24-pin modular power supply

B.

220VAC 9000J surge protector

C.

500W redundant power supply

D.

2000VA uninterruptible power supply

Question 98

The IT department at an insurance brokerage needs to acquire laptops that have built-in fingerprint readers in order to create a more secure environment. Which of the following would be the MOST secure way to implement the fingerprint readers?

Options:

A.

Grant all registered employees access to each machine.

B.

Restrict device access to only the user to whom the laptop is assigned.

C.

Limit device access to departments and guest users.

D.

Give each team member a USB drive that bypasses the reader to allow guest users lo log in.

Question 99

Which of the following cloud models maintains access, even when a local internet outage occurs?

Options:

A.

Private

B.

SaaS

C.

Community

D.

Public

Question 100

A technician is replacing a ribbon on a printer that produces faded text and Images when priming. Which of the following types of primers is the technician working on?

Options:

A.

Impact

B.

Inkjet

C.

Laser

D.

Thermal

Question 101

A user who is facilitating a videoconference reports that the participants can be heard. However, when the user attempts to speak, none of the participants can hear the user. Which of the following is the FIRST step the technician should take?

Options:

A.

Restart the Videoconference.

B.

Replace the laptop.

C.

Check the audio inputs.

D.

Try another microphone.

Question 102

A technician connects a new computer to the internet and then opens the wiring closet. Even though all of the wires are terminated, nothing in the wring closet is labeled. Which of the following tools should the technician use to complete the task?

Options:

A.

Cable tester

B.

Loopback plug

C.

Toner probe

D.

Punchdown tool

Question 103

While on a VoIP call, one user is unable to understand the other because the audio is breaking up. Which of the following BEST describes what is occurring on the call?

Options:

A.

High latency

B.

External interference

C.

No connectivity

D.

Port flapping

Question 104

An IT technician is inspecting the internal components of a desktop computer to assess a suspected power issue with the motherboard. Which of the following connectors should the IT technician inspect further?

Options:

A.

RJ45

B.

Straight tip

C.

DB9

D.

Molex

Question 105

New memory modules were installed in several Windows desktops but some users are still reporting performance issues. Upon investigation, a systems administrator notices the desktop has not recognized the new memory modules. Which of the following should the systems administrator perform to help resolve this issue?

Options:

A.

Configure appropriate settings within the BIOS

B.

Replace the RAM

C.

Modify the boot. ini file.

D.

Install the required drivers through the Control Panel

Question 106

A technician needs to install RAM into a rackmount server that will be used as a VM host. Which of the following would be BEST to install?

Options:

A.

SODIMM

B.

VRAM

C.

DDR4

D.

ECC

Question 107

A technician is on site troubleshooting a customer's laptop. The technician needs to download a software update but the company's proxy is blocking updates. Which of the following would be the MOST appropriate action for the technician to take to get the update?

Options:

A.

Connect to a hotspot

B.

Request a traffic exemption.

C.

Change the DNS address to 1.1.1.1

D.

Update the Group Policy settings

Question 108

A technician is attempting to connect the wired LANs at two nearby buildings by installing a wireless point-to-point connection. Which of the following should the technician consider?

Options:

A.

NFC protocol data rate

B.

RFID frequency range

C.

Bluetooth version compatibility

D.

Allowable limits for transmit power

Question 109

Which of the following does a DHCP reservation MOST likely apply to?

Options:

A.

Smart TV

B.

Mobile device

C.

Workstation

D.

Printer

Question 110

An administrator chose a shared-tenant model for a cloud deployment. Which of the following is the MOST likely reason the administrator chose this model?

Options:

A.

Cost savings

B.

Highly available

C.

Dedicated hardware

D.

Increased security

Question 111

Which of the following virtualization technologies allows Linux and Windows operating system to run concurrently?

Options:

A.

Test environment

B.

Sandbox

C.

Legacy OS

D.

Cross-platform

Question 112

A desktop support technician is building a new desktop that features the fastest internal storage. Which of the following BEST suits this request1?

Options:

A.

SATASSD

B.

SATA HDD

C.

M2PCIeNVMeSSD

D.

PCIe SATA HDD

Question 113

Which of the following network options would work BEST to ensure a client-side virtual machine cannot access the rest of the network?

Options:

A.

NAT mode

B.

Bridge mode

C.

Direct mode

D.

Host-only mode

Question 114

A technician is troubleshooting connectivity issues and needs to promiscuously route a copy of traffic to a separate machine for analysis. Which of the following physical tools v/ould BEST accomplish this task?

Options:

A.

Toner probe

B.

Wi-Fi analyzer

C.

Network tap

D.

Loopbackplug

Question 115

Auser is unable to perform contactless payments with a phone. Which of the following functions is MOST likely causing the issue?

Options:

A.

NFC

B.

Hotspot

C.

Bluetooth

D.

USB

Question 116

A business purchased a new multifunction printer that will be used to photocopy documents with hundreds of pages. A technician is configuring the printer. Which of the following features should the technician ensure is set up?

Options:

A.

SMB

B.

PCL

C.

ADF

D.

SSH

Question 117

Which of the following connectors can be plugged into a Thunderbolt 3 port on a laptop?

Options:

A.

miniUSB

B.

microUS3

C.

USB-A

D.

USB-C

Question 118

A customer brings a phone top a repair shop because it is experiencing extreme slowness and applications are crashing. A technician attempts to install a diagnostic application. but the installation fails. Which of the following should the technician do FIRST to troubleshoot the issue?

Options:

A.

Check the storage space.

B.

Inspect the screen for damage.

C.

Install the latest updates.

D.

Recalibrate the digitizer.

Question 119

A user is having an issue with the touch screen on a mobile device. When the user touches the screen, the intended target is not selected. Which of the following would be the BEST action for a technician to take to resolve the issue?

Options:

A.

Calibrate the touch screen.

B.

Reset the mobile device.

C.

Replace the LED screen.

D.

Update the mobile device.

Question 120

A company uses legacy accounting software, and no replacement is available. Which of the following virtualization solutions will the company MOST likely select?

Options:

A.

Network

B.

Storage

C.

Desktop

D.

Sandbox

Question 121

A user's desktop computer slows down after a few minutes of use, and the fans alternate between silent and very loud. Which of the following is MOST likely failing, therefore causing these symptoms?

Options:

A.

CPU fan

B.

Memory

C.

Power supply

D.

Hard drive

Question 122

Which of the following cloud-computing concepts describes an application that is hosted on the internet but can be used and configured as needed internally per organization?

Options:

A.

Hybrid cloud

B.

Public cloud

C.

laaS

D.

SaaS

E.

PaaS

Question 123

Which of the following video cables can carry an audio signal?

Options:

A.

HDMI

B.

S-Video

C.

VGA

D.

DVI

Question 124

A company would like to take advantage of the cost savings of cloud computing by only paying for the resources used. Which of the following will BEST address this need?

Options:

A.

Shared resources

B.

Rapid elasticity

C.

Metered utilization

D.

High availability

Question 125

A bank wants to leverage cloud computing but would like a cloud solution in which infrastructure is isolated from other businesses. Which of the following cloud models would BEST address the bank's need?

Options:

A.

Public

B.

Hybrid

C.

Private

D.

Community

Question 126

A user's touch-screen tablet is having an issue with the screen orientation. Which of the following is MOST likely causing this issue?

Options:

A.

The screen rotation is locked

B.

The screen protector on the tablet is damaged

C.

The touch-screen digitizer is malfunctioning

D.

The inverter is misconfigured

Question 127

The GPS on a user's phone has been unreliable. Which of the following will MOST likely resolve the issue?

Options:

A.

Enabling high-accuracy mode

B.

Replacing the battery

C.

Disabling Wi-Fi connections

D.

Utilizing a third-party map application

Question 128

A user's laptop is running out of disk space and requires a new hard drive. The user wants to replace the existing hard drive with the fastest possible I TB HDD. A technician assesses the user's hardware and determines the connections that are available. Which of the following drive types should the technician recommend as the BEST choice?

Options:

A.

1TB NVMe SSD

B.

1TB flash drive

C.

1TB SATA SSD

D.

1TB SAS

Question 129

A technician needs to increase the available RAM on a virtual workstation. Which of the following should the technician do?

Options:

A.

Increase the ECC memory timings in the BIOS.

B.

Upgrade to the latest DDR5 modules.

C.

Clear the temporary files on the workstation’s boot drive.

D.

Use a hypervisor to adjust the resource allocation.

Question 130

Users report that all copies produced on a copter have a solid black line, but printing is unaffected. Which of the following is the MOST likely cause?

Options:

A.

Failing imaging drum

B.

A scratch on the scanning bed

C.

Bad output tray

D.

Damaged (user

Question 131

A user’s laptop is experiencing severe slowdowns when operating process-intensive tasks. Which of the following memory upgrades is compatible with a laptop?

Options:

A.

DIMM

B.

ECC RAM

C.

Virtual RAM

D.

SODIMM

Question 132

A user uploads a file to a storage location that is accessible via a web browser and a client application. The user's coworkers can access the file as well. The service that the file is stored with is provided by a third party for a monthly fee. The third party's service is available to any business or consumer who would like to use the service. Which of the following BEST describes the type of service that is in use?

Options:

A.

Hybrid cloud

B.

Infrastructure as a service

C.

Public cloud

D.

Private cloud

Question 133

A user reports that a computer has a virus on it. Which of the following is the FIRST step the technician should take?

Options:

A.

Determine a plan of action to resolve the problem.

B.

Run antivirus software to remove the virus from the computer.

C.

Ask the user about the symptoms the computer is experiencing.

D.

Make a backup of the user's data on an external drive.

Question 134

A technician is upgrading a computer OS from Windows 7 to Windows 10. During the OS installation, the system is not able to find the hard drive. Which of the following can the technician do to MOST likely fix the issue?

Options:

A.

Change the partition to MBR

B.

Load the HDD drivers using a flash drive.

C.

Upgrade the RAM modules.

D.

Replace the hard drive.

Question 135

A technician is working with a user to set up scanning. The user requires the scans to be viewable on the network for the entire department. Which of the following settings on the MFP should the technician edit to BEST address the user's request?

Options:

A.

Scan to email

B.

Server message block

C.

Secured prints

D.

Web services

E.

Printer share

Question 136

A user has noticed high CPU temperatures when gaming. The user would like to lower the CPU temperature, and cost is not an issue. Which of the following should the user do to BEST cool the CPU while keeping noise to a minimum?

Options:

A.

Upgrade the thermal paste.

B.

Use a copper heat sink.

C.

Upgrade the CPU fan.

D.

Install liquid cooling.

Question 137

A technician who works in a high-security environment needs to set up a laptop with triple monitors for a new security employee. All USB ports are disabled due to security policies. Which of the following should the technician do to BEST meet the requirements?

Options:

A.

Install a splitter cable

B.

Install a discrete graphics card.

C.

use an HDMI switch.

D.

Implement a docking station.

Question 138

A user reports that a computer will not turn on. The technician verifies the power cord and the outlet the computer are plugged into are both working properly. Which of the following is the hardware component that has MOST likely failed?

Options:

A.

PSU

B.

CPU

C.

RAM

D.

GPU

Question 139

A user wants RAID to be configured on a desktop to allow the fastest speed and maximum storage capacity. Which of the following RAID types should a technician configure to accommodate this request?

Options:

A.

0

B.

1

C.

5

D.

10

Question 140

A salesperson is using a weather application on a mobile device. The application appears to be draining the device's battery very quickly. Which of the following is the BEST action for the salesperson to take in order to view weather forecasts while traveling?

Options:

A.

Enable the GPS service to ensure accurate location detection.

B.

Update the PRL when getting to a new location.

C.

Configure less location checks using cellular location services,

D.

use the offices' Wi-Fi IP addresses as the geolocation mechanism.

Question 141

A technician verifies the slow boot time and slow OS performance of a tower server with a RAID 5 on a PCIe RAID card that does not support hot swapping. Which of the following steps should the technician take NEXT to verify RAID health?

Options:

A.

Verify S.M.A.R.T. operation on the RAID card.

B.

Replace the failed drive while users are connected

C.

Physically clean the HDDs and connectors.

D.

Shut down the server and check the RAID controller's status.

Question 142

Which of the following handles touch-screen operation on a mobile device?

Options:

A.

Stylus

B.

Liquid crystal display

C.

Processor

D.

Digitizer

Question 143

A printer technician receives a support request for a laser printer that sometimes cuts off the bottom of the print job. During troubleshooting the technician notices that affected jobs are set for 8.5in x 14in (216mm x 356mm) paper and only print from a particular paper tray. Which of the following actions should the technician perform NEXT?

Options:

A.

Verify that the printing trays are correctly set.

B.

Swap printer trays until the print jobs complete as expected.

C.

Replace the tray rollers to ensure proper alignment.

D.

Reset the default to use 8.5in x 11in (216mm x 279mm) paper

Question 144

A user is traveling to another country and will be unable to get personal cell phone service after the plane lands. Which of the following should the user update to resolve the issue?

Options:

A.

CDMA

B.

PRL

C.

MDM

D.

GPS

Question 145

A user reports that all print jobs sent to a laser printer have random and incorrect characters throughout the pages. Which of the fallowing actions should the technician do to resolve this issue?

Options:

A.

Replace the fuser.

B.

Adjust the rollers.

C.

Update the driver.

D.

Shake the toner

Question 146

A technician is working on a desktop PC and wants to verify its NIC is functional. Which of the following should the technician use?

Options:

A.

Cable tester

B.

Loopback Plug

C.

Toner probe

D.

Network tap

Question 147

An end user needs to upgrade the hard drive on a laptop and wants one that is fast and shock resistant. Which of the following is the BEST option for this end user?

Options:

A.

Hybrid HHD/SSD

B.

5,400rpm HDD

C.

7,200rpm HDD

D.

NVMe SDD

Question 148

A natural disaster occurred, and the storage system for the development team is unrecoverable. The technician is preparing replacement storage arrays that include a hypervisor with the capacity to support several virtual machines. Two separate bays are available, and both should be utilized.

Requirements for the primary array include the following:

• No need to be scalable

• Very fast on reads

• Fault tolerance of one drive

• Ability to function with only one drive

• Easily recoverable data

• High redundancy

• Minimum number of drives

Requirements for the secondary array include the following:

• Fault tolerance of one drive

• Total space of 600G3

• Best write performance

• Minimum number of drives

Instructions:

Drag and Drop the appropriate Hard Drives. Then Open each array to complete the configuration.

Options:

Question 149

Which of the following is an unsecure remote access protocol?

Options:

A.

SSH

B.

HTTPS

C.

SFTP

D.

Telnet

Question 150

A user receives the following error when trying to reboot a computer:

Which of the following is the MOST likely cause of this error message?

Options:

A.

Corrupted bootloader

B.

Faulty RAID controller

C.

Failed hard drive

D.

Incorrect storage device driver

Question 151

A Microsoft Windows user is preparing to work in another country and needs to comply with corporate policy for data protection when copying files to portable media. Which of the following solutions would MOST likely satisfy this requirement?

Options:

A.

A USB 3.1 flash drive with BitLocker to Go installed

B.

An SD memory card with NTFS

C.

An xD memory card with ext3

D.

A portable hard drive with FAT32

Question 152

A technician is commissioning a workstation that is required to have mirrored storage, utilizing two 4TB drives that support one failure. Which of the following BEST meets these requirements?

Options:

A.

RAID 0

B.

RAID 1

C.

RAID 5

D.

RAID 10

Question 153

Which of the following concepts would be used by an online retailer to quickly add more web servers during peak sales times?

Options:

A.

Community cloud

B.

Rapid elasticity

C.

High availability

D.

Metered service

Question 154

A company just bought a printer capable of automatically printing on both sides of the paper After installation, however, the technician can only print on both sides of the paper manually. Which of the following should the technician do to fix the issue?

Options:

A.

Install the most recent firmware upgrade available for the printer.

B.

Contact the vendor for a hardware replacement.

C.

Reinstall the printer software and drivers, and then restart the printer.

D.

Read the installation manual and configure duplex settings.

Question 155

A user reboots a machine. On rebooting, the user hears one beep, and then an error message is displayed. Which of the following are MOST likely causing this issue? (Select TWO).

Options:

A.

RAM module

B.

Graphics card

C.

CPU

D.

Boot order

E.

USB flash drive

F.

Power supply

Question 156

A remote user called the help desk to report a notification indicating there is limited or no connectivity. The user can access local file folders and other local machines but none of the organization's servers or network items. Web pages do not appear to function either. Which of the following is the MOST likely cause of the issue?

Options:

A.

The user's internet connection is down.

B.

The user's domain account is locked out.

C.

The user's switch has stopped working.

D.

The user's IP address needs to be renewed.

Question 157

A customer reports that access to the network fileshare has become much slower than usual, but local applications do not seem to have trouble. The technician checks the download bandwidth and finds no issues. Which of the following should the technician check NEXT?

Options:

A.

Level of network utilization

B.

Customer use of two-factor authentication

C.

Amount of local drive space

D.

RAID array drive health

Question 158

A user acquired a new workstation and is attempting to open multiple targe Excel files simultaneously. The user is not experiencing the expected performance when executing such large requests. Which of the following should a technician do FIRST?

Options:

A.

Increase the swap partition.

B.

Upgrade the CPU in the workstation.

C.

Upgrade the power supply in the workstation.

D.

Upgrade the RAM in the workstation.

Question 159

An organization is looking to upgrade the processing ability for its computers. Most users report that whenever multiple applications are being utilized, the system's response time slows down drastically. When only one application is open, the response time is acceptable. Which of the following should be upgraded FIRST?

Options:

A.

SSD

B.

CPU

C.

HDD

D.

RAM

Question 160

Which of the following would be BEST reason to use a virtual machine as a sandbox?

Options:

A.

To test new software in a safe environment

B.

To increase the efficient use of computing resources

C.

To run multiple machines on the same hardware

D.

To have dedicated hardware for a single system

Question 161

A technician identified an issue on a workstation, obtained details from the user, and made a backup of the system. Which of the following should the technician do NEXT?

Options:

A.

Determine the next steps to resolve the issue and document it.

B.

Design a plan of action to resolve the issue and implement the solution.

C.

Document the findings, actions, and outcomes.

D.

Establish a theory of probable cause, researching internally or externally as needed.

Question 162

While implementing a non-carrier-grade wireless backhaul, a technician notices the current channel selection is extremely polluted with various RF signals. Upon performing a spectral analysis, the technician discovers a channel containing almost no RF pollution. Unfortunately, the technician is unable to select that channel. Which of the following is the MOST likely reason for this issue?

Options:

A.

The channel is reserved for licensed band use.

B.

The channel selection is defective; contact the manufacturer.

C.

The channel must be unlocked by the vendor.

D.

The device requires a firmware update to unlock the channel.

Question 163

Laura, a customer, has instructed you to configure her home office wireless access point.

She plans to use the wireless network for finances and has requested that the network be setup with the highest encryption possible.

Additionally, Laura knows that her neighbors have wireless networks and wants to ensure that her network is not being interfered with by the other networks.

She requests that the default settings be changed to the following.

Wireless Name: HomeWiFi

Shared Key: CompTIA

Router Password: Secure$1

Finally, Laura wants to ensure that only her laptop and Smartphone can connect to the network.

Laptop: IP Address 192.168.1.100

Hardware Address: 00:0A:BF:03:C4:54

Smartphone: IP Address 192.168.1.101

Hardware Address: 09:2C:D0:22:3F:11

INSTRUCTIONS

Configure Laura’s wireless network using the network adapter window.

If at any time you would like to bring back the initial state of the situation, please click the Reset All button.

Options:

Question 164

A technician replaced a motherboard on a server, and now the 64-bit hypervisor is not loading correctly. Which of the following needs to be enabled for the hypervisor to run?

Options:

A.

Hardware prefetcher

B.

Hyperthreading

C.

vPro

D.

VT-d

Question 165

A technician is monitoring all outbound traffic in a SOHO. Which of the following is the MOST cost-effective solution to monitor the traffic?

Options:

A.

Spectrum analyzer

B.

Network tap

C.

Lookback plug

D.

Toner probe

Question 166

An online retailer wants to save money and is considering migrating to the public cloud so peak is over. Which of the following BEST describes this aspect of cloud computing?

Options:

A.

Rapid elasticity

B.

Metered utilization

C.

Shared resources

D.

High availability

Question 167

An organization has some computers running macOS and some computers running Windows. The computers running macOS also need to run a piece of software that is only available on Windows. Which of the following BEST describes the solution for running Windows software on a computer running macOS?

Options:

A.

Operating system spoofing

B.

Remote software provisioning

C.

Indirect software implementation

D.

Cross-platform virtualization

Question 168

Which of the following would an administrator use to migrate virtual machines from on premises to the cloud?

Options:

A.

laaS

B.

SaaS

C.

DBaaS

D.

DRaaS

Question 169

A technician is upgrading a legacy wireless router for a home user. After installing the new router and configuring the SSID to be the same, none of the devices will connect to the network. Which of the following should the technician check NEXT?

Options:

A.

OHCP pool configuration

B.

MAC filtering list

C.

Wireless protocol settings

D.

ONS servers

Question 170

Which of the following standards supports MIMO technology?

Options:

A.

802.11a

B.

802.11b

C.

802.11g

D.

802.11n

Question 171

A field technician has been dispatched to a site with an internet outage. Upon arriving, the technician discovers that the POTS lines are not working as well. Which of the following technologies is the site MOST likely using?

Options:

A.

Fiber

B.

Cable

C.

DSL

D.

Satellite

Question 172

A company just bought a printer capable of automatically printing on both sides of the paper After installation, however, the technician can only print on both sides of the paper manually. Which of the following should the technician do to fix the issue?

Options:

A.

Install the most recent firmware upgrade available for the printer.

B.

Contact the vendor for a hardware replacement.

C.

Reinstall the printer software and drivers, and then restart the printer.

D.

Read the installation manual and configure duplex settings.

Question 173

A customer is using a satellite internet connection that is experiencing slowness. A technician notices high latency while pinging, but the download test is performing perfectly with very good download speeds. Which of the following represents the NEXT action the technician should perform?

Options:

A.

Restart the modem and run an online internet connection and speed diagnostic tool.

B.

Guide the customer on how to upgrade the internet plan with the provider in order to improve latency.

C.

Explain to the customer this is not an issue; this situation is normal for this type of internet connection.

D.

Replace the modem because it is not working correctly based on the test result.

Question 174

An online retailer would like to add capacity to support increased sales. Additional servers have been installed. Which of the following should be used to ensure each new server is being properly utilized?

Options:

A.

Virtualization

B.

Clustering

C.

Load balancer

D.

Round-robin DNS

Question 175

A technician needs to recommend an internet connection for a customer who travels around the world and wants to have connectivity while visiting remote camping locations. Some of the locations the customer visits have limited or unreliable cellular service. Which of the following connection types should the technician recommend?

Options:

A.

Satellite

B.

DSL

C.

Fiber

D.

Hotspot

Question 176

An online retailer would like to add capacity to support increased sales. Additional servers have been installed. Which of the following should be used to ensure each new server is being properly utilized?

Options:

A.

Virtualization

B.

Clustering

C.

Load balancer

D.

Round-robin DNS

Question 177

An organization maintains various record types, including health and criminal justice records. Which of the following cloud environments is the organization MOST likely to use to limit the attack surface?

Options:

A.

Public

B.

Hybrid

C.

Community

D.

Private

Question 178

Which of the following describes the main difference between T568A and T568B cabling standards?

Options:

A.

The T568B data transfer rate is higher than T568A.

B.

The green and the orange cables are interchanged.

C.

T568A is used in blue cables, and T568B is used in green cables.

D.

The standards use different cable connectors.

Question 179

A user reports that printed receipts have black smudges over the entire image. The text is still present but is very dark and sometimes illegible. Which of the following are the MOST likely cause and solution for the printer issue?

Options:

A.

The ribbon is jammed and is rubbing on the paper. Clear the bad ribbon and feed it through properly.

B.

The printhead is too hot. Adjust the temperature down and retry printing.

C.

The printer is loaded with the wrong type of paper. Replace the receipt paper with carbon paper.

D.

The blue ink cartridge was loaded with black ink. Put in the correct ink and clean the printhead.

Question 180

A user visits the desk to report that a smartphone takes more than a day to fully charge. The user has already tested multiple wall outlets and swapped the charging cable, but the results are the same. Which of the following should the technician do FIRST?

Options:

A.

Verify the power rating of the charger.

B.

Ensure all unnecessary connectivity features are disabled.

C.

Check that all missing smartphone OS updates are applied.

D.

Complete a factory reset of the phone

Question 181

A technician needs to improve a workstation's overall response time for frequently used applications and data without removing the current hard drive. Which of the following storage devices should the technician install to BEST accomplish the objective?

Options:

A.

M.2

B.

SAS

C.

HDD

D.

SCSI

Question 182

In which of the following places is a laptop's wireless antenna MOST likely located?

Options:

A.

Near the network interface card

B.

Underneath the battery

C.

Integrated into the motherboard

D.

In the bezel of the lid

Question 183

A user on a SOHO network is unable to watch online videos, even at 240 pixels. The technician runs ipconfig from the user's computer and records the following:

The technician then connects a test laptop to the router via the user's Cat 5 cable and records the following information:

Which of the following is MOST likely causing the user's issue?

Options:

A.

Incorrect IP address

B.

Faulty NIC

C.

Misconfigured default gateway

D.

Bad network cable

Question 184

A technician is setting up a device to use two-factor authentication. Which of the following meets this requirement?

Options:

A.

Thumbprint/retinal scan

B.

Password/password

C.

Password/thumbprint

D.

Password/PIN

Question 185

A laptop has been returned for a screen repair. The owner insists the screen is broken, but occasionally a faded image is able to be seen in very bright settings on the desktop. Which of the following steps should the repair technician take FIRST?

Options:

A.

Replace the graphics card.

B.

Replace the screen, as the customer insists.

C.

Recommend the usage of an external display instead.

D.

Ensure the backlight is functioning as expected.

Question 186

A user requested upgrades to a company-issued laptop to increase its performance while working with a large database stored on drive C. Which of the following tasks should a systems administrator complete to BEST meet this goal? (Select TWO).

Options:

A.

Configure RAID 1.

B.

Install a hybrid drive.

C.

Upgrade to 1GB NIC.

D.

Increase the RAM.

E.

Migrate to a SSD.

F.

Upgrade the power supply.

Question 187

Which of the following technologies can allow multiple networks to traverse a switch?

Options:

A.

VLAN

B.

VRRP

C.

VPN

D.

DHCP

Question 188

A company has a dot matrix printer that uses carbon paper. The company reports that the first page is printing too light, although the following pages are still legible. Which of the following MOST likely needs to be fixed?

Options:

A.

The print drum is worn and loose causing the printing to be light in places

B.

The ribbon is low on ink or missing and must be replaced to get proper output

C.

The heating element has failed, and a new one needs to be installed for proper transfer

D.

The wrong type of filement is loaded, preventing it from sticking correctly

E.

The fuser assembly is not calibrated properly, causing it to impact the paper too hard

Question 189

A colleague has a laptop that has been working as expected for several years wall outlet. The MOST likely component that needs to be replaced is the:

Options:

A.

power adapter.

B.

battery.

C.

system fan.

D.

hard drive.

Question 190

A user brings an older laptop to the help desk and reports issues with the keyboard. Upon inspection, the technician does not see any external damage but notices that many keystrokes da not register in a word processor. The laptop works fine when the technician tests it with an external keyboard. Which of the following actions would MOST likely resolve the issue?

Options:

A.

Disable the sticky keys feature.

B.

Clean the keyboard.

C.

Reset the BIOS settings to default.

D.

Charge the laptop.

Question 191

A customer is using a satellite internet connection that is experiencing slowness. A technician notices high latency while pinging, but the download test is performing perfectly with very good download speeds. Which of the following represents the NEXT action the technician should perform?

Options:

A.

Restart the modem and run an online internet connection and speed diagnostic tool.

B.

Guide the customer on how to upgrade the internet plan with the provider in order to improve latency.

C.

Explain to the customer this is not an issue; this situation is normal for this type of internet connection.

D.

Replace the modem because it is not working correctly based on the test result.

Question 192

A technician goes to a classroom to troubleshoot a projector that occasionally powers off. The technician recreates the issue and notices the projector will not power back on until approximately 15 minutes have passed. After 15 minutes of being powered on. the projector shuts off again. Which of the following should the technician perform NEXT to resolve the issue?

Options:

A.

Clean the filter.

B.

Adjust the standby timeout.

C.

Check the power cable connection.

D.

Replace the bulb.

Question 193

A technician logs on to a PC and inserts an encrypted USB drive. When opening File Explorer, the technician cannot see the USB drive. Which of the following tools should the technician use to see all drives?

Options:

A.

DiskPart

B.

Diskmgmt

C.

Disk Cleanup

D.

BitLocker

Question 194

A technician unboxed a new computer, plugged it in to a UPS. and connected the requested peripherals. The computer lights and fans turn on, but the technician hears three loud, consecutive beeps during boot. Which of the following actions will remediate the issue?

Options:

A.

Replacing the power supply

B.

Replacing the UPS

C.

Changing the CMOS battery

D.

Reseating the RAM

Question 195

A developer is requesting permission to utilize client-side visualization. The developer would like to write code in a setting isolated from other infrastructure to avoid negative impacts of experimental code. Which of the following provides the BEST solution for the developer?

Options:

A.

Cross-platform functionality

B.

Software compatibility

C.

Test case development

D.

Sandbox environment

Question 196

Recently, an organization received a number of spam emails that passed through the spam gateway. The emails contained generally the same information, but the sending domains were different. Which of the following solutions would BEST help mitigate the issue?

Options:

A.

Updating the keyword filtering

B.

Editing the sender policy framework

C.

Contacting the gateway vendor

D.

Verifying DMARC is enabled

Question 197

A technician is upgrading a faulty motherboard that was ordered by an end user for an old, high-end desktop computer. However, the technician is unable to install the CPU into the socket. Upon closer inspection, the technician notices the pins on the CPU do not line up with the socket. Which of the following would be the best course of action for the technician to take NEXT?

Options:

A.

Try to set as many pins as possible.

B.

Install an adaptor to create a universal socket.

C.

Verify the socket type and manufacturer.

D.

Find a compatible motherboard for the CPU.

Question 198

A customer reports that a computer is never able to reach more than a 100Mbps transfer data rate, even when using a Gigabit LAN card. While troubleshooting, the technician notices the network cable needs to be replaced. Which of the following cable categories is limiting the transfer speed?

Options:

A.

Cat 5

B.

Cat 5e

C.

Cat 6

D.

Cat 6a

Question 199

A user reports issues with a smartphone after dropping it. The icons on the screen all look normal, but when the user touches the email icon, for example, nothing happens. Which of the following is MOST likely the cause?

Options:

A.

Digitizer issues

B.

Overheating

C.

Broken screen

D.

Malware

Question 200

Which of the following would an administrator use to migrate virtual machines from on premises to the cloud?

Options:

A.

laaS

B.

SaaS

C.

DBaaS

D.

DRaaS

Question 201

Following a security breach that revealed employee username and password information, an organization would like to implement additional security for users logging in to company devices. Which of the following would be the best solution for the organization to use?

Options:

A.

Biometric authentication

B.

Peer-reviewed log-ins

C.

Log-in scripts

D.

One-time tokens

Question 202

Which of the following best describes the concept of a DHCP lease?

Options:

A.

A definition of the scope of addresses to be assigned to a device on the network

B.

A reservation of an IP configuration for a device on the network

C.

A temporary assignment of an IP configuration to a device on the network

D.

A translation of network names to IP addresses for a device on the network

Question 203

Which of the following components enables finger-based screen input for two-in-one laptops?

Options:

A.

Fingerprint scanner

B.

Digitizer

C.

Stylus

D.

Inverter

Question 204

When trying to print, a is offline. Other users can print to the same printer without error. Which of the following is the first step the technician should take to resolve this issue?

Options:

A.

Check the user's print queue settings.

B.

Check the printer's IP address.

C.

Check the user's network settings.

D.

Check the printer's firmware version.

Question 205

A large office is eliminating all personal primers for VIP staff members and replacing these devices with one enterprise MFP. Human resources staff members are concerned about printing confidential documents on the new device. Which of the following best addresses this concern?

Options:

A.

Central printer server

B.

Secure print

C.

Audit logs

D.

Wi-Fi direct printing

Question 206

A technician is troubleshooting a network issue. Users report that the connection keeps dropping and reconnecting every few seconds. The technician:

Verifies the network configuration settings are correct on the workstation

Tests the network cable from the workstation to the switch and finds no issues

Uses a known-good workstation on the existing network cable and replicates the reported issue

Which of the following should the technician do next?

Options:

A.

Add new network hardware to reduce congestion.

B.

Assign a static IP to the impacted workstations.

C.

Validate the environment for external interference.

D.

Check the network logs for evidence of port flapping.

Question 207

Which of the following best characterizes the use of a virtual machine as a sandbox?

Options:

A.

Run an application on multiple workstations without installation.

B.

Explore how an application behaves in a different environment

C.

Migrate a currently used legacy application from physical to virtual

D.

Create a firewall where the sandbox acts as a perimeter network.

Question 208

Which of the following protocols can be used to securely access a remote network to troubleshoot various devices?

Options:

A.

FTP

B.

RDP

C.

SSH

D.

TFTP

Question 209

An IT specialist sets up a new computer for a user who requires a high-end video card and the fastest hard drive possible. Which of the following connectors should the specialist verify are available on the motherboard? (Select two.)

Options:

A.

A. Molex

B.

B. NVMe

C.

C. SATA

D.

D. FireWire

E.

E. USB-C

F.

F. PCIe

Question 210

An employee cannot connect to the wireless network at the office but can connect to a personal wireless network when at home. The technician verifies the wireless network name is correct, and the signal strength appears to be strong. Which of the following is the best action for the technician to take to resolve the issue?

Options:

A.

Install the current 802.1X certificate.

B.

Check the wireless router settings.

C.

Update the wireless driver.

D.

Disable the Windows firewall.

Question 211

A company is deploying tablets to all branch offices. The company needs a way to set security settings and configure which applications can be installed on the tablets. Which of the following is the best way for the company to remotely perform these tasks?

Options:

A.

SSH

B.

RDP

C.

VPN

D.

MDM

Question 212

A company requires all users to have biometric identification enabled. Which of the following features in Windows provides this functionality?

Options:

A.

Bitlocker

B.

Hello

C.

Defender

D.

Trusted Platform Module

Question 213

A user states that when docking a laptop, network drives are lost. However, when working wirelessly, network drives are present. While troubleshooting, a technician does not see any recent infrastructure changes and thinks the laptop has a bad network card. The technician orders a new laptop for the user and closes the ticket documenting the new laptop. After receiving the new laptop, the user still cannot access network drives when docked. Which of the following steps did the technician skip?

Options:

A.

Document findings, actions, and outcomes.

B.

Establish a theory of probably cause.

C.

Test the theory to determine cause.

D.

Establish a plan of action.

Question 214

Which of the following network services is used to assign an IP address to a network host?

Options:

A.

DHCP

B.

DNS

C.

LDAP

D.

SMTP

Question 215

A technician builds a custom computer for a customer, installing a high-end video card that draws 550W at maximum load. After a day of using the computer, the customer notices video loss and a burning smell. Which of the following should the technician troubleshoot first?

Options:

A.

Video card seating in the PCIe slot

B.

RAM overclock configuration in the BIOS

C.

ATX 3.0 16-pin connector

D.

Chassis fan-speed settings

Question 216

A user reports that a laser printer's toner does not stick to the paper. The user has tried multiple brands of paper and is unable to print legible documents. Which of the following should be replaced to ensure proper printouts?

Options:

A.

Fuser unit

B.

Toner distributionsensor

C.

Paper charge transformer

D.

Toner cartridge

Question 217

Which of the following devices is used to implement ACL polices for an environment?

Options:

A.

Managed switch

B.

Gateway

C.

Repeater

D.

Firewall

Question 218

A technician needs to configure a multifunction printer that will be used to scan highly confidential data, which must be securely distributed to a select group of executives. Which of the following options is the most secure way to accomplish this task?

Options:

A.

Set up the device to email the documentsto a group address.

B.

Make copies of the documents and have an office administrator manually distribute them.

C.

Implement badge access on the printer.

D.

Configure scanning to an SMB share withexecutive access.

Question 219

Which of the following combinations of specifications and frequencies delivers the greatest speed and compatibility for lot devices?

Options:

A.

A and 5GHz

B.

Band 2.4GHz

C.

G and 5GHz

D.

N and 2.4GHz

Question 220

Which of the following is designed to be used in commercial spaces?

Options:

A.

USB 3.1 Gen 2

B.

Straight tip fiber connector

C.

Plenum cabling

D.

Cat 8

Question 221

A user is unable to hear sound from a laptop. However, the user can hear sound when connected to a Bluetooth headset. Which of the following actions would most likely resolve the issue?

Options:

A.

Updating the Bluetooth drivers

B.

Toggling the laptop's mute setting

C.

Updating the speaker drivers

D.

Replacing the laptop's speakers

Question 222

Which of the following scenarios best illustrate a need for VDI? (Select two).

Options:

A.

An employee needs the ability to work remotely on a non-company-provided computer

B.

A company that needs to store 10PB worth of data

C.

An employee has latency-sensitive workflow requirements

D.

A bank that has security concerns regarding employee activity

E.

A payment processor that is planning on implementing virtual currency

F.

An application developer who needs to configure network settings for an application

Question 223

A user reports that a PC occasionally fails to start. The user restarts the PC, but the performance is degrading. The technician hears a strange repetitive ticking noise coming from the PC. Which of the following should the technician do first?

Options:

A.

Try to extract data

B.

Reseat the RAM modules

C.

Inspect the fan

D.

Check the CD tray

Question 224

Which of the following cloud service models is most likely to provide application patching?

Options:

A.

PaaS

B.

DaaS

C.

laaS

D.

SaaS

Question 225

A user arrives at the office and is unable to access the company's network on a smartphone. The user enables Wi-Fi on the smartphone, but it only shows the 5G symbol. Which of the following device settings should the user configure to fix this issue?

Options:

A.

Autoconnect

B.

VPN

C.

Encryption

D.

WPS

Question 226

The display in a conference room has a ghost image that does not match the presentation Which of the following would test resolve the issue?

Options:

A.

Adjust the color settings.

B.

Correct the keystone.

C.

Increase the brightness levels

D.

Replace the monitor.

Question 227

A small company wants the ability to print in full color but needs to pay a minimal initial purchase price for the printer Which of the following is the best option?

Options:

A.

Thermal printer

B.

Inkjet printer

C.

Dot matrix printer

D.

Laser printer

Question 228

A user regularly travels to multiple sites to take pictures with a mobile device and transfers those pictures to a computer via a removable SD card. Recently, the SD card was damaged and

had to be replaced. Now, the user is unable to save pictures to the new SD card. Which of the following should the user verify first so pictures can be saved to the SD card?

Options:

A.

The card is correctly formatted.

B.

The card is a storage device.

C.

The card is not locked.

D.

The card is initialized.

Question 229

A technician is upgrading the Wi-Fi card on a laptop. Which of the following should the technician do first?

Options:

A.

Disconnect the Wi-Fi antenna cables.

B.

Set the physical Wi-Fi switch to disabled.

C.

Remove the power cable.

D.

Install card drivers.

Question 230

When a user touches or swipes across an external touch screen, the image flickers but no input is registered on the presentation laptop. Atechnician verifies that the external touch screen appears free from physical damage. Which of the following should the technician do next?

Options:

A.

Reboot the LCD touch panel and laptop.

B.

Check the cables connecting to the laptop.

C.

Verify the correct input source is set on the laptop.

D.

Replace the laptop with a new device that is known to work.

OE.Inspect the LCD touch panel for dead pixels or burn-in.

Question 231

A user is testing a new operating system that is contained on a USB drive. The user wants the new OS to load automatically when the computer is powered on. Which of the following should the user configure?

Options:

A.

BIOS password

B.

Trusted Platform Module

C.

USB permissions

D.

Boot options

Question 232

Some users are unable to access resources on the file server. A technician reviews the server network information and finds the following settings:

Which of the following is the most likely explanation?

Options:

A.

Applicable ports have been closed during routine hardening.

B.

Server gateway settings are incorrect.

C.

The server lost power during a recent storm and did not resume operation.

D.

The route was removed from the border router.

Question 233

A user's computer frequently freezes and requires multiple hard restarts to recover functionality. A technician confirms the hardware components have not been recently upgraded or replaced. Which of the following should the technician do first to troubleshoot the issue?

Options:

A.

Check the temperature of the CPU.

B.

Update the device driver.

C.

Read the event logs.

D.

Replace the power supply.

Question 234

A human resources department uses a network shared with other departments to produce a variety of printed resources for legal retention. The human resources department only wants Its members to have access to these materials. Which of the following should the technician Implement?

Options:

A.

Security groups

B.

Audit logs

C.

Time-of-day access

D.

Print server

Question 235

A technician receives a PC that frequently shuts down and has extremely loud fans. When the technician begins a stress test, the PC shuts down almost immediately. Which of the following should the technician do next?

Options:

A.

Install a liquid cooling unit in the computer.

B.

Monitor the core CPU and system temperatures.

C.

Reapply thermal paste to the processor heat sink.

D.

Clean and test all fans to ensure proper airflow.

Question 236

A technician is running a 279ft (85m) network cable between buildings that will share conduit with a large power cable. Which of the following is the most appropriate cable for the technician to use for this project?

Options:

A.

Fiber

B.

Coaxial

C.

Cat 5e

D.

Cat 6

Question 237

Which of the following can a user utilize to share their mobile phone connection with their laptop?

Options:

A.

IR

B.

NFC

C.

Wi-Fi Direct

D.

Tethering

Question 238

A technician is installing a new high-end graphics card that uses a 12VHPWR connector. Which of the following is the maximum wattage supported by this power connector?

Options:

A.

400W

B.

MOW

C.

600W

D.

700W

Question 239

Users are complaining that the audio from a presenter is choppy and unintelligible Which of the following is causing the issue?

Options:

A.

Webcam

B.

Digitizer

C.

inverter

D.

Microphone

Question 240

A department is upgrading its printers and wants to save money on consumables. Which of the following printer features would allow the department to cut costs?

Options:

A.

Collate

B.

Duplex

C.

Secure print

D.

Scanner

Question 241

After a technician updated the wireless APs to 5GHz, users report they have degraded Wi-Fi performance. The technician tests for interference but finds none. Which of the following should the technician do next?

Options:

A.

Select a different channel.

B.

Switch the Wi-Fi back to the 2.4GHz frequency.

C.

Upgrade the wireless drivers on the users' devices.

D.

Add more access points for better coverage.

Question 242

An office manager reports that a printer is experiencing performance issues. Printouts

are smudging when they are handled, and, recently whenever they need to print legal

sized documents, the paper jams before anything is printed on it.

The following paper sizes are used:

Letter (8.5x11in/21.59x27.94cm)

Legal (8.5x14in/21.59x35.56cm)

Oversized (11x17in/27.94x43.18cm)

INSTRUCTIONS

Using the dropdown menus, select from the

available printer parts to replace only the

faulty components on the office printer to

resolve the stated issues.

If at any time you would like to bring back

the initial state of the simulation, please click

the Reset All button.

Options:

Question 243

A technician has just installed a new SSD into a computer, but the drive is not appearing. Which of the following is most likely the reason's?

Options:

A.

The SSD is faulty and should be replaced by the manufacturer

B.

The SSD has not been properly formatted and is not readable

C.

The SSD is incompatible with the motherboard

D.

The SSD has not boon installed properly and should be reseated

Question 244

A company’s RAID array has degraded performance and a blinking red light on one of the bays. Which of the following should a technician replace?

Options:

A.

HDD

B.

CPU

C.

PSU

D.

RAM

Question 245

A user's device needs more memory, so a technician installs extra RAM with the following specifications

2 x8Gb DDR3-1066(PC3-S500) 1 x 16Gb DDR3-1333 (PC3-10600)

Which of the following speeds would maximize reliability?

Options:

A.

1,066

B.

1 333

C.

8.500

D.

10,600

Question 246

Which of the following differentiates PAN from LAN?

Options:

A.

PAN creates a wireless connection between smart devices.

B.

PAN creates a highly secure environment.

C.

PAN creates a faster connection.

D.

PAN needs regular maintenance to function properly.

Question 247

An administrator configured multiple networked devices to store data that can be accessed as local storage. Which of the following did the administrator create?

Options:

A.

PAN

B.

WLAN

C.

SAN

D.

MAN

Question 248

A technician is having issues replacing a laptop's wireless card because the cover seems to be stuck Which of the following should the technician do next to troubleshoot this issued

Options:

A.

Check the product manual for the procedure

B.

Use a pry tool to force the cover open

C.

Insert the wireless card into the M.2 slot

D.

Try to move the cover by sliding it in all directions.

Question 249

A company uses vital legacy software that does not run in the current OS version Which of the following will best support the software while keeping the OS current?

Options:

A.

Shared resources

B.

System sandbox

C.

Test development

D.

Application visualization

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Total 833 questions