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CompTIA PK0-004 CompTIA Project+ Exam Exam Practice Test

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Total 796 questions

CompTIA Project+ Exam Questions and Answers

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Question 1

A team member has finalized a discussion with the board of directors, but the Chief Financial Officer (CFO) is complaining about the large amount of money the project requires.

Which of the following is the BEST change control process to follow?

Options:

A.

Identify, implement, approve, evaluate, validate, update, communicate

B.

Identify, evaluate, approve, implement, validate, update, communicate

C.

Identify, approve, evaluate, implement, validate, update, communicate

D.

Identify, validate, evaluate, approve, implement, update, communicate

Question 2

Many QUESTION NO:s have arisen regarding a newly identified project. Project team members are anxious to know who will be part of the team and what the project will deliver. Which of the following would be the BEST way to provide this information?

Options:

A.

Kickoff meeting

B.

Status report

C.

Company-wide email

D.

CCB meeting

Question 3

Based on the information below:

AC=100

SV=80

EV=120

Which of the following is the CPI of the project?

Options:

A.

0.8

B.

0.83

C.

1.2

D.

1.25

Question 4

A project manager in a function organization is resource leveling the upcoming phase. The project manager notices one of the resources is assigned with 20% of allocation to a secondary project. This situation limits and jeopardizes the commitment date.

Which of the following should the project manager do NEXT?

Options:

A.

Ask the PMO to mitigate the risk related to insufficient resources.

B.

Ask the functional manager to provide a resource with the same level of allocation.

C.

Remove 20 of allocation of the resource from the secondary project.

D.

Ask the resource to improve performance to target with commitment date.

Question 5

A project manager is planning to hold a meeting to discuss what went well, what did not go well, and what

should be done differently. Which of the following meetings should the project manager hold?

Options:

A.

Kickoff

B.

Impromptu

C.

Closure

D.

Status

Question 6

While planning a project, the project team estimates known expenses but also applies a margin of error for

unknown expenses. Which of the following is the project team trying to determine?

Options:

A.

Cost of quality

B.

Expenditures

C.

Total project cost

D.

Burn rate

Question 7

Which of the following is primarily responsible for developing the timeline?

Options:

A.

Project sponsor

B.

Project coordinator

C.

Project manager

D.

Project scheduler

Question 8

A security breach was identified within a large company. The authentication server crashed, and employees are unable to access their accounts. Which of the following project constraints will MOST likely be impacted by this issue?

Options:

A.

Timeline

B.

Quality

C.

Budget

D.

Scope

Question 9

A construction company is building a plant in a territory that is prone to earthquakes. To address the risk and consequences of potential earthquakes during and after plant construction, the company purchases additional

insurance. Which of the following risk responses has occurred?

Options:

A.

Avoiding

B.

Mitigating

C.

Accepting

D.

Transferring

Question 10

Objectives and tasks are equally assigned by two different managers.

Which of the following BEST describes this organization type?

Options:

A.

RACI

B.

Functional

C.

Matrix

D.

Projectized

Question 11

A project has come to a close, and the project manager is evaluating each team member. After completing the evaluations, the results are emailed to the supervisor and used for yearly evaluations. Which of the following organizational types is being described?

Options:

A.

Strong matrix

B.

Vertical

C.

Projectized

D.

Functional

Question 12

Project cost control deals with:

Options:

A.

controlling residual expenses and management reserves.

B.

ensuring the project is within budget, time, and quality standards.

C.

project team size, location, and monetary value of the project.

D.

requirements of a project, project schedule, and cost.

Question 13

A customer is in the early planning stages of a technology rebuild. To gain a better understanding of the possible solutions, which of the following documents should the customer send to prospective vendors?

Options:

A.

RFP

B.

RFQ

C.

RFI

D.

SOW

Question 14

A testing event was held and deemed unsuccessful. After review, it becomes clear that the two project teams had different expectations of the testing.

Which of the following is needed between the two teams?

Options:

A.

Communication plan

B.

Project schedule

C.

Status report

D.

Use case

Question 15

A senior developer abruptly resigned without notice. Because of the senior developer’s expertise, the active task workload was substantial.

This would MOST likely impact the project’s: (Choose two.)

Options:

A.

environment

B.

scheduling

C.

requirements

D.

effectiveness

E.

scope

F.

budget

Question 16

Which of the following would MOST likely trigger a business continuity response?

Options:

A.

If the metrics within an SLA are not met, resulting in penalty payments to a customer

B.

If a project milestone that is critical to delivering a new product on time is not achieved as scheduled

C.

If unauthorized personnel receive confidential communications

D.

If electrical services are interrupted at the primary datacenter

Question 17

Which of the following would be captured in a risk register?

Options:

A.

Burn rate

B.

Contingency reserve

C.

Issue description

D.

Sunk costs

Question 18

A project learn is working on a sensitive project that requires the use ot an isolated email system for all project communications. Outside vendors are frustrated by the lack of response to emails sent to the corporate email addresses of the project team. Which of the following is the BEST way for the project team to communicate with outside vendors?

Options:

A.

Invite the vendors to utilize the isolated email system.

B.

Use a public email system for external communication.

C.

Request the vendors use a courier to deliver project documents.

D.

Provide the vendors with a phone roster to set up regular meetings.

Question 19

A project manager is informed that the project sponsor was terminated from the project effective immediately. To ensure business continuity, the project manager has been asked to assume additional tasks to complete

the project on time. Many of these tasks were performed by the former project sponsor.

Which of the following types of change does this illustrate?

Options:

A.

Internal reorganization

B.

Business demerger

C.

Outsourcing

D.

Business process change

Question 20

On larger projects, a vendor may occasionally proceed upon receipt of the:

Options:

A.

ROE.

B.

RFI.

C.

NDA.

D.

LOI.

Question 21

Given the table below for a house construction project:

The table above is an example of which of the following project artifacts?

Options:

A.

Project plan

B.

SOW

C.

WBS

D.

RTM

E.

RBS

F.

Status report

Question 22

A project sponsor promises the Chief Executive Officer (CEO) that a project will be completed before the next quarterly meeting. The project manager needs to take the following elements into account:

  • Delivery
  • Vacation
  • Cost of overtime
  • Work effort

Which of the following documents should the project manager use to guarantee the project’s success?

Options:

A.

RACI

B.

Schedule

C.

Project charter

D.

SWOT

E.

Burn chart

Question 23

An influential stakeholder has left the organization. Which of the following documents MOST likely needs to be updated?

Options:

A.

Incident response plan

B.

Issue log

C.

Communication plan

D.

Project plan

Question 24

Which of the following is the BEST indicator of project failure?

Options:

A.

Product deficiencies revealed during the monitor and control phase

B.

Project team members disagreeing on milestones

C.

Project deliverables completed behind schedule

D.

Several changes being made to the project

Question 25

Which of the following documents will MOST likely result in a time and material agreement?

Options:

A.

RFQ

B.

RFI

C.

SLA

D.

RFB

Question 26

A project is running behind schedule. To meet the delivery timelines, the project manager decides to give part of the work to another organization for quicker delivery and to allow the project team to focus on the remaining tasks. This is an example of:

Options:

A.

crashing.

B.

outsourcing.

C.

task reassignment.

D.

relocation.

Question 27

A project is due to deliver, configure, and install a collection of medical devices. The first device in the collection is reportedly four weeks behind schedule is manufacturing. Which of the following BEST describes how the project manager can keep the project on track?

Options:

A.

Expedite shipping of the first item to keep the installation order.

B.

Rearrange the installation dates since other devices are already on site.

C.

When the late equipment arrives, have the team work overtime.

D.

Explain the vendor payments will be withheld if delivery is not met.

Question 28

A project is nearing the expected completion date, but it is behind schedule. The project manager has decided to fast-track the resources.

Which of the following impacts will MOST likely occur? (Choose two.)

Options:

A.

Cost will increase.

B.

Scope will increase.

C.

Schedule will decrease.

D.

Risk will decrease.

E.

Budget will increase.

F.

Quality will increase.

Question 29

Which of the following is the first document issued during the procurement process in a project?

Options:

A.

PO

B.

RFP

C.

RFI

D.

RFQ

Question 30

Everyone on the team agrees with a change request, and the team proceeds with the implementation. Which of the following steps is missing from the identified process?

Options:

A.

Impact justification

B.

Formal approval

C.

Quality check

D.

Identify and document

Question 31

A team member has been consistently underperforming, and mentoring has not corrected the problem.

Which of the following actions should the project manager take?

Options:

A.

Hire additional personnel.

B.

Inform the project sponsor.

C.

Replace the resource.

D.

Send the resource to training.

Question 32

A project must be:

Options:

A.

continuous.

B.

budgeted.

C.

unique.

D.

complex.

Question 33

Ann. a project sponsor, is concerned by how long issues remain open before being brought to her attention. Which of the following would be the BEST way for the project manager to increase Ann's visibility on issues?

Options:

A.

Tailor the status reports to bring only certain information forward.

B.

Provide more detail in the regular status reports.

C.

Schedule daily, face-to-face meetings with Ann.

D.

Increase the frequency of the status reports.

Question 34

Agate review also is considered:

Options:

A.

a method to make changes to resources.

B.

an update to an incident response plan

C.

a checkpoint to review schedule changes

D.

a type of audit occurring during the project.

Question 35

A large number of issues and feature requests are brought to the project manager's attention during a go-live. Which of the following should the project manager do FIRST?

Options:

A.

Inform the change control board.

B.

Log each issue or request.

C.

Ask for approval from the sponsor.

D.

Hold an impromptu review meeting.

Question 36

A project has just begun, and people are not clear about the objectives.

Which of the following meeting types is needed?

Options:

A.

Stand-up

B.

Scheduling

C.

Impromptu

D.

Kickoff

Question 37

A project manager is developing a network diagram to understand the flow of a project. Which of the following processes is the project manager performing?

Options:

A.

Defining activities

B.

Estimating activity resources

C.

Developing a schedule

D.

Sequencing activities

Question 38

After SOW and contract approvals, the project manager plans to schedule a meeting with the business analyst

and several end users. The project manager’s main objective in this meeting is to:

Options:

A.

identify resources

B.

baseline the schedule

C.

create deliverables

D.

define requirements

Question 39

Which of the following indicators will assist the project manager in determining the health of the budget?

Options:

A.

SV

B.

CPI

C.

AC

D.

EV

E.

ETC

Question 40

Which of the following methods should a project manager use to improve email communication for a time- sensitive, high-visibility global project? (Choose two.)

Options:

A.

Limit email recipients to only required team members.

B.

Increase the number of emails to encourage team interaction.

C.

Set up emails with bold text and all caps in the subject line.

D.

Eliminate acronyms from the email to avoid miscommunication.

E.

Include more information to increase the length of each email message.

F.

Include detailed technical consideration in each email.

Question 41

A project manager has been asked to prepare and present a review of the execution phase. Which of the following is the BEST audience for this review?

Options:

A.

Vendors

B.

Key stakeholders

C.

Resources

D.

Project team

E.

Business analysts

Question 42

The project sponsor has cut the resources required for project completion. The project manager cannot complete the project without additional resources.

Which of the following should the project manager do to obtain the resources?

Options:

A.

The project manager should identify and document the reasons for the additional resources in a change request.

B.

The project manager should hire additional resources temporarily to complete the project.

C.

The project manager should terminate the project until additional resources are added to the project.

D.

The project manager should ask the project team members to take on more tasks to complete the project on time.

Question 43

A software development project is struggling with a certain technology that is unknown to the project team. A project manager has received a third-party proposal to transfer the risk. Which of the following should the project manager do NEXT?

Options:

A.

RF1

B.

RFP

C.

RFQ

D.

Change request

E.

Request for bid

Question 44

A project team has purchased computers with warranties extending throughout the entire project. Which of the following represents the risk strategy utilized?

Options:

A.

Transfer

B.

Share

C.

Mitigate

D.

Avoid

Question 45

Which of the following would indicate a project manager is working in a matrix-based organization?

Options:

A.

The project manager has full authority over resources and the project.

B.

The project manager has no authority over the project resources and limited-to-no authority over the project.

C.

Resources align to the project, report to the project manager, and have no functional home at the end of the project.

D.

Resources report to business area functional managers and return to the functional area at the end of the project.

Question 46

Which of the following is a team-building stage that involves the team learning to trust one another’s abilities and begin working together as a productive group?

Options:

A.

Norming

B.

Forming

C.

Storming

D.

Performing

Question 47

A project manager is releasing resources and archiving documents. Which of the following phases is the project MOST likely in?

Options:

A.

Initiation

B.

Planning

C.

Monitor and control

D.

Closing

Question 48

A project has just finished performance testing and found that the application can only handle 100 concurrent users where the requirement was to handle 500 concurrent users.

In which of the following components of the project plan should this be documented?

Options:

A.

Scope statement

B.

Issues log

C.

WBS

D.

Change form

Question 49

A department manager asks a project manager about the status of a project that has only a few employees from the department assigned to it. Which of the following were MOST likely missed during project planning?

Options:

A.

Issue log and process diagram

B.

Resource analysis and Gantt chart

C.

Stakeholder analysis and communication plan

D.

Scatter chart and scope analysis

Question 50

Which of the following is the MOST likely target audience to be notified of the achievement of a key milestone in a project schedule?

Options:

A.

Project manager and project scheduler

B.

Project coordinator and project sponsor

C.

Project champion and project scheduler

D.

Project stakeholders and project team

Question 51

A project manager provides status reports to a customer on a biweekly basis, but the customer is very busy and only has a few minutes to review the project.

Which of the following are critical for the project manager to provide?

Options:

A.

Cost, schedule, organizational chart, and risks/issues

B.

Risks/issues, cost, RACI chart, and action items

C.

Schedule, cost, risks/issues, and milestones

D.

Action items, organizational chart, schedule, and NDA

Question 52

Due to a new government regulation, a project change is required. The project manager evaluates the change and realizes a representative from the legal department will need to approve the change as well.

The project manager should:

Options:

A.

follow the change process flow and notify the legal department after the change is implemented.

B.

extend a formal invitation to the legal department representative to join the CCB.

C.

hold a separate meeting with the legal department representative and ask for approval.

D.

notify the legal department representative in the event of an upcoming audit.

Question 53

The chairperson of the board is visiting from another country and wishes to meet the project team members. The next project team meeting will be held next week, but the chairperson is leaving before the meeting. Which of the following actions should the project manager take?

Options:

A.

Schedule a conference call for the team meeting and invite the chairperson.

B.

Arrange an impromptu team meeting with the chairperson.

C.

Email the chairperson the meeting minutes from the scheduled meeting

D.

Invite the chairperson to the next project team meeting

Question 54

Two team members have concluded that documentation is not required due to the size of the current project. The project manager has encouraged them to align strictly within the process.

Which of the following conflict resolution techniques has the project manager utilized?

Options:

A.

Smoothing

B.

Forcing

C.

Compromising

D.

Avoiding

Question 55

Which of the following defines a group of projects that work together to achieve a common goal?

Options:

A.

Product

B.

Portfolio

C.

Program

D.

Project plan

Question 56

Which of the following is a schedule that illustrates the duration of an activity?

Options:

A.

Process diagram

B.

Ishikawa diagram

C.

Gantt chart

D.

Pareto chart

Question 57

Two team members completely disagree on how to complete a specific task. The project manager observes the conflict but takes no immediate action.

Which of the following techniques is the project manager using?

Options:

A.

Compromising

B.

Smoothing

C.

Withdrawing

D.

Accepting

Question 58

A project has fallen behind schedule. Upon investigation, the project manager determines that team members have implemented requirements relayed via impromptu hallway meetings with the client.

Which of the following should the project manager do to resolve this issue?

Options:

A.

Update the scope management plan.

B.

Modify the project baselines.

C.

Implement change control management.

D.

Inform the stakeholders of the issue.

Question 59

During the initiation phase, a project manager has asked for a document containing the high-level objectives and goals for a project.

Which of the following documents would contain these items?

Options:

A.

Business case

B.

Requirements document

C.

Project timeline

D.

Task plan

Question 60

A project manager has received a change order that will reduce a project's timeline and budget. However, the change order also indicates the goals and deliverables of the project must remain unchanged. Which of the following is the MOST logical impact to the project?

Options:

A.

The reduced timeline will impact the quality of the deliverables because the amount of time to test will be reduced.

B.

The reduced budget will result in reduced resources, which will lead to a strong matrix organizational structure being used.

C.

The reduced timeline will decrease risk, resulting in an increased contingency reserve.

D.

The reduced budget will cause the project manager to reject the change order.

Question 61

A project team is spread between two countries on different continents. Which of the following factors are MOST likely to influence communication methods selected for the communication plan? (Select TWO).

Options:

A.

Interorganizational constraints

B.

Personal preferences

C.

Language barriers

D.

Cultural differences

E.

Confidentiality constraints

Question 62

A project manager needs to track the actual and estimated start and finish dates of all WBS work packages.

Which of the following is a necessary step to record the actual durations?

Options:

A.

Establish each WBS work package resource.

B.

Establish and set the baseline.

C.

Establish and set the quality gates.

D.

Establish the tollgates.

Question 63

A project manager is managing a project with a hard deadline in two weeks. At the current rate of progress, the project will not finish on time.

Which of the following techniques is MOST likely to be used to complete the project on time?

Options:

A.

Throttling

B.

Crashing

C.

Resource leveling

D.

Resource smoothing

Question 64

Which of the following metrics demonstrates to a project manager if a project is overspending or underspending?

Options:

A.

EAC

B.

BAC

C.

CPI

D.

ETC

Question 65

The project manager of a global project constantly receives complaints from individuals at another location that some team members are not available after lunch on Fridays. This is acceptable to the project manager. Which of the following factors is the MOST likely cause for this scenario?

Options:

A.

Personal preference

B.

Intra-organizational differences

C.

Culture

D.

Time zone

Question 66

A project coordinator logs potential events that can affect project constraints, and then records the results of brainstorming of potential strategies.

Which of the following documents should the project coordinator use?

Options:

A.

Risk register

B.

Issue log

C.

Communication plan

D.

Status report

Question 67

A project team member highlights to the project manager that expensive licensing for critical software in use across the project may expire before the completion project.

Which of the following would the project manager MOST likely do?

Options:

A.

Place a risk on the risk register and arrange a risk review with the appropriate stakeholders to accept and/or mitigate the risk.

B.

Raise a purchase order to purchase the licensing and ask the team member to install it.

C.

Amend the project scope and raise a project change request to obtain approval of the amendment.

D.

Amend the project schedule and work breakdown structures to remove the use of the software from the project.

Question 68

A stakeholder is unaware of a project’s status.

Which of the following documents should the project manager consult to ensure all stakeholders are notified of project changes? (Choose two.)

Options:

A.

Status report

B.

Organizational chart

C.

RACI matrix

D.

Meeting minutes

E.

Communication plan

Question 69

A project manager noticed the development team supporting a project does not have sufficient skills to complete the development phase. The project manager has discussed this issue with the functional manager and agreed to continue with the development phase due to time restrictions.

Which of the following strategies is the project manager applying?

Options:

A.

Accepting

B.

Mitigating

C.

Avoiding

D.

Transferring

Question 70

A vendor has accepted a proposed project from a customer.

Which of the following is MOST likely to be the first document created by the project manager?

Options:

A.

Project charter

B.

Project management plan

C.

Project statement of work

D.

Project schedule

Question 71

Which of the following elements should be included on a responsibility assignment matrix?

Options:

A.

Responsible, accountable, consulted, informed

B.

Resource, accountable, signoff, input

C.

Responsible, accurate, confidential, informed

D.

Resource, accountable, consulted, informed

Question 72

A company has dictated project scope changes but has stated that the original budget still applies. Which of the following will MOST likely be impacted by the changes?

Options:

A.

Quality

B.

Regulations

C.

Schedule

D.

project team

Question 73

A company decides to give a large section of its development project to another firm to manage and complete because that firm has the appropriately skilled resources to execute the work. This approach is referred to as:

Options:

A.

Resource leveling

B.

Staff Augmentation

C.

Work relocation

D.

Outsourcing

Question 74

A senior manager asks a project manager for an estimated budget on a new project.

Which of the following is the BEST step for the project manager to take?

Options:

A.

Tell the senior manager the estimation is not available yet.

B.

Use the budget from a similar project to generate estimates.

C.

Ask a SME for an opinion and propose an estimate.

D.

Gather the team to immediately generate estimates.

Question 75

A project has a ВАС of $850,000. The project manager has identified and documented that certain key applications were not included in the scope management plan. As reported, the CPI is 0.8, and the PMO allows only a 5% additional increment to the planned budget. Which of the following should the project manager do NEXT?

Options:

A.

Add the required work to complete the project behind $892,500.

B.

Evaluate the impact and justify adding new work to the project.

C.

Obtain approval from the CCB.

D.

Request a budget increase of $170,000.

Question 76

Which of the following charts is a graphical representation of the causes of a specific event?

Options:

A.

Histogram

B.

Scatter

C.

Fishbone

D.

Gantt

Question 77

The key stakeholders have reported the project pace as being slow. The project sponsor would like to cancel the project if it cannot be completed before the end of the year. The project is scheduled to be completed three months after the requested date.

To alter the pace of the project, which of the following should the project manager do FIRST?

Options:

A.

Give approval for the change requested by the project sponsor.

B.

Deny the request from the project sponsor.

C.

Document the change request from the project sponsor.

D.

Ask the project sponsor to change the request.

Question 78

A project team is mainly based in a metropolitan area. The team also has members in a remote area, where Internet access is limited and unstable.

Which of the following factors will MOST likely influence the communication methods used in the project?

Options:

A.

Personal preferences

B.

Technological factors

C.

Language barriers

D.

Cultural differences

Question 79

A project manager needs to identify the resources assigned to a particular task.

In which of the following documents can this information be found?

Options:

A.

Project schedule

B.

Cost plan

C.

Scope statement

D.

Impact assessment

Question 80

A team member was assigned a new task during a meeting. The team member did not complete the task by the end of the phase, and the PM is looking for evidence to escalate the issue. Which of the following documents could help in this situation?

Options:

A.

Issue log

B.

Action items

C.

Dashboard information

D.

Communication plan

Question 81

Task B is not planned to start until Task A is completed. Task A is delayed and will not be completed on time. Starting Task B prior to Task A completing is an example of:

Options:

A.

Managing change

B.

Fast tracking

C.

Rolling wave planning

D.

Crashing

Question 82

Which of the following job roles is MOST responsible for providing input on the project requirements, steering

the project, providing expertise, and having vested interest in the project?

Options:

A.

Project scheduler

B.

Project stakeholder

C.

Project team

D.

Project coordinator

Question 83

A project sponsor wants to know when the plan changed to ship the deliverables to a new location. To determine the answer, the project manager should FIRST review the:

Options:

A.

project management plan

B.

scope statements and issue log

C.

project dashboard and status report

D.

action items and meeting minutes

Question 84

A PM is asked to keep the Chief Information Officer (CIO) informed of a project’s health at a high level on a

daily basis. Which of the following is the BEST way for the PM to provide this information?

Options:

A.

Status report

B.

Meeting minutes

C.

Dashboard

D.

Email

Question 85

A customer has stated that meeting the project schedule and milestones takes priority and is, therefore, willing to spend additional funds to sustain operations. The project team must ensure completion of the:

Options:

A.

business continuity plan.

B.

incident response plan.

C.

disaster recovery plan.

D.

risk management plan.

E.

quality management plan.

Question 86

Given the information in the table below, which of the following is the total project cost?

Options:

A.

$40,000

B.

$70,000

C.

$95,000

D.

$120,000

Question 87

A diagram or chart is required to illustrate data differences given the following:

1. The diagram or chart must track at least two variables to determine the relationship between independent variables and include a regression or trend line.

2. The diagram or chart should include cause effect analysis and investigate historical information.

Which of the following should be used given these requirements?

Options:

A.

Pareto Chart

B.

Ishikawa Diagram

C.

Histogram

D.

Probability diagram

E.

Run chart

F.

Scatter chart

Question 88

At a project kickoff meeting, several team members acted unprofessionally. The project manager would like to set expectations for team interaction. Which of the following would BEST accomplish this?

Options:

A.

Team contract

B.

Corrective action plan

C.

User acceptance policy

D.

MOU

E.

SLA

Question 89

A company’s management team is in a meeting to review all the products and services delivered in the first

quarter of the year for profitability. They are requesting information on payback period, return on investment,

and total cost of ownership. The project manager is checking the project repository for available

documentation. In which of the following documents is the project manager MOST likely to find the required

information?

Options:

A.

Business case

B.

Project charter

C.

Risk management plan

D.

Scope of work

Question 90

A subcontractor has submitted design documentation on the deliverable due date, but it will require rework. The activity is on the critical path of the project schedule. Which of the following should the project manager do NEXT?

Options:

A.

Determine the expected duration of the rework and complete a charge request to modify the project baselines.

B.

Notify the project sponsor to schedule and facilitate a team meeting to rework the design documentation.

C.

Determine the expected duration of the rework with any associated quality control activities and add the duration to an updated version of the WBS.

D.

Update the master project schedule, and distribute it all stakeholders in accordance with the project communications plan.

Question 91

Which of the following documents is typically signed by the vendor and includes a reference for how customers’ internal information will be protected?

Options:

A.

MOU

B.

NDA

C.

SOW

D.

SLA

Question 92

Which of the following are mutually binding project documents? (Select two.)

Options:

A.

Quotation

B.

Letter of intent

C.

Proposal

D.

Evaluation

E.

Warranty

F.

Charter

Question 93

Gas prices were included in the cost baseline for a transportation and hauling project. Although the estimates

used to create the baseline were based on historical data, which of the following should the project manager

consider as a root cause for potential issues with cost overruns?

Options:

A.

Requirements

B.

Lessons learned

C.

Budget

D.

Environment

Question 94

A project manager determines deliverables are not meeting customer specifications. During which of the

following project phases is this determination MOST likely to happen?

Options:

A.

Monitor and control

B.

Execution

C.

Closing

D.

Planning

Question 95

The project team is moving from high-level risks to detailed risks. Which of the following project phases is the

project team moving between?

Options:

A.

Execution to monitor and control

B.

Initiation to planning

C.

Initiation to monitor and control

D.

Planning to execution

Question 96

An organization has determined that all projects must use a remote dashboard to allow portfolio management. Which of the following would enforce this directive?

Options:

A.

Project management office

B.

Project sponsor

C.

Project manager

D.

Project coordinator

Question 97

Which of the following activity sequencing techniques uses nodes to symbolize activities and arrows to show how their dependencies are connected?

Options:

A.

Critical Path Method

B.

Arrow Diagramming Method

C.

Critical Chain Method

D.

Precedence Diagramming Method

Question 98

Which of the following documents are considered mutually binding? (Choose two.)

Options:

A.

NDA

B.

PO

C.

RFP

D.

WBS

E.

KPI

Question 99

Which of the following make up a company’s portfolio? (Choose two.)

Options:

A.

People

B.

Procedures

C.

Projects

D.

Processes

E.

Profit

F.

Programs

Question 100

A key stakeholder asked several members of the project team to make project changes without submitting

them for approval. Because the stakeholder is related to the Chief Executive Officer (CEO), the team members

are reluctant to deny these requests. Which of the following should the project manager do FIRST to control

this situation?

Options:

A.

Have the team members deny all change requests from this stakeholder

B.

Ask the project sponsor for more funding to anticipate the change requests from the key stakeholder

C.

Contact the key stakeholder to encourage the submission of written change requests

D.

Request additional resources from the project team to complete the change requests from the key

stakeholder

Question 101

A project manager has been assigned a complex project and does not know all the activities required to complete it.

Which of the following if the BEST approach to determine the work packages for the WBS?

Options:

A.

Brainstorming

B.

Analogous

C.

Bottom-up

D.

Forward pass

Question 102

The anticipated funding level for an approved project was reduced. The sponsor has met with the project

manager to identify several scope reductions. Which of the following is the NEXT step the project manager

should take?

Options:

A.

Update the documentation.

B.

Implement the change.

C.

Close the project.

D.

Evaluate the impact.

Question 103

Which of the following are the BEST risk analysis tools to determine a project’s risk level? (Select two.)

Options:

A.

Fishbone diagram

B.

RACI matrix

C.

Monte Carlo

D.

Process flowchart

E.

Expert judgment

F.

Project dashboard

Question 104

A team member has reported Task 3 will be completed ahead of schedule.

Using the given chart, which of the following represents the critical path if Task 3 is completed in two days?

Options:

A.

8 days

B.

10 days

C.

11 days

D.

12 days

Question 105

The project sponsor wishes to implement a 24/7 solution for the service desk, requiring the establishment of the capability on three different continents. Which of the following factors is MOST likely to influence communication methods across the project?

Options:

A.

Personal preferences and message content

B.

Level of message/report detail and confidentiality constraints

C.

Time zones and language barriers

D.

Technological and criticality factors

Question 106

Which of the following are MOST essential to developing an effective project team? (Choose two.)

Options:

A.

Team building by mixing in-house and remote human resources

B.

Dedicating the junior resources to the shortest tasks

C.

Sharing senior resources with other projects

D.

Selecting team members with the appropriate skill sets

E.

Building trust through honesty and good communication

Question 107

A new project manager is working in an environment where resources report to another supervisor. The

project manager is having difficulty with a particular member and wants to escalate the issue. Which of the

following documents should the project manager consult?

Options:

A.

Issue log

B.

RACI chart

C.

Risk management plan

D.

Organizational chart

Question 108

Ann, one of the affected stakeholders, feels that the project team has not been giving periodic stakeholder updates and that her input has not been taken into account.

Which of the following should the project manager do to ensure stakeholder expectations are met?

Options:

A.

Ensure that Ann is involved during the testing phase of the project so she can call out functional gaps.

B.

Organize a walkthrough of the solution and ensure face-to-face updates occur every two weeks.

C.

Escalate the issue to the project steering committee that Ann is criticizing the project quality.

D.

Organize a requirements workshop to capture any gaps.

Question 109

A daily standup Scrum meeting is BEST accomplished in a:

Options:

A.

telephone conference.

B.

group email.

C.

face-to-face meeting.

D.

video conference.

Question 110

A project can be defined as:

Options:

A.

permanent and ongoing.

B.

temporary and unique.

C.

temporary and standard.

D.

permanent and unique.

Question 111

Upon assignment to a project, the project manager is given a set budget, a due date, and a clearly defined

description of desired deliverables. Which of the following should the project manager do NEXT?

Options:

A.

Determine the flexibility between the project constraints

B.

Hold a kick-off meeting with the project team

C.

Determine procurement needs to meet the project demands

D.

Create the risk register

Question 112

A post implementation review is being performed as a part of project closure. Which of the following are applicable areas that the review should cover? (Choose two.)

Options:

A.

Lessons learned during the project.

B.

Produce operational support documentation.

C.

Gathering and centralizing project documentation.

D.

Organizing the communication of project closure.

E.

Identify the key project achievements.

F.

Provide a recap of the overall solution.

Question 113

Which of the following is the MOST important component against which the project manager can analyze

project performance?

Options:

A.

Burn rate

B.

Project baselines

C.

KPIs

D.

Budget

Question 114

A quality auditor finds suspicious code during a software test. For which of the following could this be a trigger?

Options:

A.

Incident response

B.

Quality control

C.

Resource changes

D.

Business continuity response

Question 115

Which of the following resources outlines consequences of non-performance?

Options:

A.

Project sponsor

B.

Project team

C.

Customer

D.

Project management office

Question 116

Which of the following describes a project’s budget overrun?

Options:

A.

The project spends only half of the funds.

B.

The project spends only the allocated funds.

C.

The project spends none of the funds.

D.

The project spends in excess of the funds.

Question 117

A company is in the process of combining the human resources and marketing departments. Which of the following describes this change?

Options:

A.

Business process change

B.

Business merger

C.

Internal reorganization

D.

Interorganizational change

Question 118

A project sponsor has requested documentation to determine the scheduled activities for a project that is

running behind schedule. Which of the following documents should the project manager send to the sponsor to

quickly identify the project activities?

Options:

A.

RACI

B.

SWOT

C.

SOW

D.

WBS

Question 119

A project manager has received numerous complaints from staff concerning poor service provided by a vendor.

Which of the following steps should the project manager take FIRST to correct the problem?

Options:

A.

Review the SOW with the vendor and terminate the vendor

B.

Notify the key stakeholders of the problem and send a C&D letter to the vendor

C.

Notify the vendor of the complaints and review the SLA with the vendor

D.

Review the acceptable use policy with the vendor before requesting termination of the vendor’s employee.

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