Technology is changing fast and this provides significant challenges for service management.
What is a generic challenge identified for service management?
An organization is growing rapidly and therefore wants to reconsider all their processes. They find that testing is too risky. They want to minimize costs of fixing errors resulting from late discovery of integration and test errors. Which management practice would best address this issue?
What is the last stage of team formation?
Which is the objective of service measurement?
How does continuous delivery positively impact change control processes?
What differentiates VeriSM™ from other IT service management approaches?