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GAQM CTL-001 Certified Team Leader (CTL) Exam Practice Test

Page: 1 / 7
Total 70 questions

Certified Team Leader (CTL) Questions and Answers

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Question 1

Which messages can sometimes imply criticism towards another person?

Options:

A.

"I" messages

B.

"You" messages

C.

"We" messages

D.

None of the above

Question 2

True or False: Our body language unintentionally reveals how we feel about a person or situation

Options:

A.

True

B.

False

Question 3

You notice your team members are getting nervous and are anxious to leave. Which of the following could you try?

Options:

A.

Conclude the meeting and set a time for the next one

B.

Give everyone a break

C.

Provide some refreshments

D.

All of the above

Question 4

What does the O stand for in the TORI model of team building?

Options:

A.

Options

B.

Organization

C.

Openness

D.

Opportunity

Question 5

As a self-leader, you are responsible for:

Options:

A.

Knowing your goals

B.

Directing behavior of others

C.

Arranging training for your team

D.

Knowing your teams ability to perform

Question 6

A team member who keeps track of every detail, but gets frustrated by new ideas, fits best with which description?

Options:

A.

The Contributor

B.

The Collaborator

C.

The Communicator

D.

The Challenger

Question 7

Which of the following is not a requirement for building team trust?

Options:

A.

Honesty

B.

Openness

C.

Consistency

D.

A specific goal

Question 8

True or False: Ground rules and team contracts will stifle a team's creativity.

Options:

A.

True

B.

False

Question 9

Features that make work naturally rewarding include competence, self-direction, rewards, and ______________________. 

Options:

A.

Principle

B.

Power

C.

Purpose

D.

Product

Question 10

Which of the following characteristics are associated with team Storming?

Options:

A.

Team members are eager to get going

B.

Conflict arises because of differences in how to accomplish goals

C.

Some members may drop out mentally or physically

D.

All of the above

Page: 1 / 7
Total 70 questions