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HRCI PHR Professional in Human Resources Exam Practice Test

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Total 165 questions

Professional in Human Resources Questions and Answers

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Question 1

You are the HR Professional for your organization and you have been asked to hire a project manager. The average market salary for the project management position, you have available is $87,500. Which one of the following salaries would be indicative of lagging the market?

Options:

A.

$79,000

B.

$101,000

C.

$87,500

D.

$88,000

Question 2

There are seven stages of internal consulting that a HR Professional must be familiar with. Which one of the following is not one of the seven stages of internal consulting?

Options:

A.

Exploring the situation

B.

Implementing

C.

Developing recommendations

D.

Executing the project plan

Question 3

Which of the following are narrative methods of appraisal that require managers to describe the employee's performance? Each correct answer represents a complete solution. Choose three.

Options:

A.

Daily review

B.

Field review

C.

Essay review

D.

Critical incident review

Question 4

The Americans with Disabilities Act of 1990 identifies an individual with a disability, as a person who has one or more of the following characteristics except for which one?

Options:

A.

Has a record of such impairment that substantially limits one or more major life activities

B.

Is regarded as having such impairment that substantially limits one or more major life activities

C.

Is believed by employers that an individual having a physical or mental impairment substantially limitsone or more major employment activities

D.

Has a physical or mental impairment that substantially limits one or more major life activities

Question 5

John is the HR Professional for his organization. He is interviewing Sally for a sales position and he has asked Sally to provide an instance of how she worked with a tough customer in the past, how Sally resolved the situation, and what the outcome of the experience was. This is what type of interviewing technique?

Options:

A.

Prescreen interview

B.

Behavior-based interview

C.

Directive interview

D.

Stress interview

Question 6

As an HR Professional you must address risk in the work place. There are two general categories of risk: pure risk and business risk. Which one of the following is an example of pure risk?

Options:

A.

Loss of investment

B.

Loss of life or limb

C.

Safety training for workers in construction

D.

Fines and penalties for breaking regulations

Question 7

Heather's organization works with a labor union work force. Heather has heard rumors that the union has been trying to create a hot cargo agreement with a supplier. What is a hot cargo agreement?

Options:

A.

It's an agreement that an employer will stop doing business with a non-union business.

B.

It's a threat that the union will slow down processing orders for non-union shops.

C.

It's an agreement to rush orders for union-based businesses.

D.

It forces suppliers to join the union.

Question 8

Which of the following is a term used to describe efforts made by a downsizing company to help former employees through the transition to new jobs and help them re-orientate to the job market?

Options:

A.

Duty of diligence

B.

Exit interview

C.

Utility function

D.

Outplacement

Question 9

As an HR Professional you should be familiar with the terminology, practices, and rules governing unions and management in the bargaining process. What is the zipper clause in regard to negotiations?

Options:

A.

Items in a management-union contract can be "zipped" open and closed as often as necessary.

B.

Management is locked out of union meetings.

C.

Management and union representations are locked out of union employee meetings.

D.

Items in a management-union contract are "zipped" closed, once the agreement is signed by both parties.

Question 10

Jennifer is the HR Professional for her organization. Her supervisor, Dan, has asked Jennifer to find the Compa-ratio for Sam. Sam earns $40,000 as a mechanic, but the midpoint for a mechanic is actually $50,000. What is the Compa-ratio for Sam?

Options:

A.

-$10,000

B.

80 percent

C.

125 percent

D.

$10,000

Question 11

If an employer ignores stress in employees what symptom are employees likely to develop?

Options:

A.

De-motivation

B.

Burnout

C.

Tumors

D.

Turnover

Question 12

As an HR Professional, you should be familiar with OSHA rules, standards, and regulations. Should an organization violate an OSHA standard, there are often penalties that the employer must pay. What is the maximum fine an employer may face for a deliberate and intentional violation of an OSHA standard?

Options:

A.

$100,000

B.

$10,000

C.

$50,000

D.

$70,000

Question 13

Which of the following is a process that occurs due to mergers, outsourcing or changing business needs?

Options:

A.

Involuntary exit

B.

Plant closing

C.

Voluntarily exit

D.

Outplacement

Question 14

Your organization offers an employees' retirement benefit program that is covered by the Employee Retirement Income Security Act of 1974. The administrative responsibility for enforcement of the Employee Retirement Income Security Act of 1974 is divided among three government agencies. Which one of the following is not a government agency that helps to enforce ERISA?

Options:

A.

FDIC

B.

Department of Labor

C.

IRS

D.

Pension Benefit Guaranty Corporation

Question 15

You are a HR Professional for your organization and you're educating your staff on the Pregnancy Discrimination Act. Which one of the following statements about the Pregnancy Discrimination Act is not true?

Options:

A.

Pregnancy related benefits cannot be limited to married employees.

B.

Employers must provide the same level of health benefits for spouses of male employees as they do for spouses of female employees.

C.

If an employer provides any benefits to workers on leave, the employer must provide the same benefits for those on leave for pregnancy-related conditions.

D.

An employer is allowed to refuse to hire a pregnant woman because of the imminent time frame of the needed leave to deliver and care for the child.

Question 16

Your organization has created an affirmative action plan which includes an internal audit and reporting system. According to the Department of Labor there are four actions which should be included in the internal audit and reporting system to be effective. Which of the following is not one of the Department of Labor recommended actions for the internal audit and reporting system?

Options:

A.

Require internal reporting on a schedule basis as to thedegree to which equal employment opportunity and organizational objectives are attained.

B.

Monitor records of all personnel activity at all levels to ensure that nondiscriminatory policy is enforced.

C.

Post the findings of the internal audit and reporting system for all employees to review.

D.

Review report resources with all levels of management.

Question 17

Which one of the following presents the seven stages of internal consulting in the correct order?

Options:

A.

Exploring the situation, Gathering data, analyzing, and identifying findings, Gathering agreement to the project plan, Developing recommendations, Implementing, Presenting the findings and recommendations, Reviewing, transitioning, and evaluating the project.

B.

Exploring the situation, Gathering agreement to the project plan, Gathering data, analyzing, and identifying findings, Presenting the findings and recommendations, Developing recommendations, Implementing, Reviewing, transitioning, and evaluating the project.

C.

Gathering agreement to the project plan, Exploring the situation, Gathering data, analyzing, and identifying findings, Developing recommendations, Presenting the findings and recommendations, Implementing, Reviewing, transitioning, and evaluating the project.

D.

Exploring the situation, Gathering agreement to the project plan, Gathering data, analyzing, and identifying findings, Developing recommendations, Presenting the findings andrecommendations, Implementing, Reviewing, transitioning, and evaluating the project.

Question 18

Which of the following are types of training evaluation? Each correct answer represents a complete solution. Choose all that apply.

Options:

A.

Testing

B.

Behavior

C.

Learning

D.

Reaction

E.

Results

Question 19

The Taft-Hartley Act, also known as the Labor Management Relations Act, addressed unions and engaged in certain types of secondary boycotts. What is a secondary boycott?

Options:

A.

It is an effort to convince others to stop doing business with a particular organization that is the subject of a primary boycott.

B.

It is an effort to create more than one boycott on an organization, on two or more revenue streams.

C.

It is two or more boycotts by two or more union-backed organizations against one company.

D.

It is additional boycotts against companies that do business with a company which the union is boycotting.

Question 20

Which of the following is the process of systematically determining a relative internal value of a job in an organization?

Options:

A.

Job evaluation

B.

Broadbanding

C.

SWOT Analysis

D.

Gainsharing

Question 21

As a HR Professional you must be familiar with several different lawsuits and their affect on human resource practices today. This adverse impact lawsuit determined that discrimination need not be deliberate or observable to be real. Employees were segregated by race and were allowed to work only in the lowest paid position. What lawsuit is described?

Options:

A.

Griggs versus Duke Power, 1971

B.

Albemarle Paper versus Moody, 1975

C.

Washington versus Davis, 1976

D.

McDonnell Douglas Corp. versus Green, 1973

Question 22

Amy is a sales person for your company and she earns her pay based on commission. Amy's pay is known as variable pay or what other term?

Options:

A.

Fixed pay

B.

Commission only

C.

Base pay

D.

At risk pay

Question 23

Beth is a HR Professional for her organization and she's discussing the risk of growing her organization's business. What is risk and why would it be considered in HR for organizational growth?

Options:

A.

Risk is an uncertain event or condition that may help or hinder an organization. Adding employees can help positive risks or amplify negativerisk events.

B.

Risk is an adverse event that can halt, hinder, or hurt the objectives of a business.

C.

Risk is a negative event that an organization must consider when adding new employees to grow a company.

D.

Risk is an uncertain event or conditionthat can have a positive or negative effect on the goals of an organization.

Question 24

Beth works for the HJR Corporation and she feels that she has been discriminated against by her supervisor. Beth would like to file a charge with the EEOC but she's afraid of the repercussions and she doesn't want her identity exposed. Beth asks a lawyer to file the charge for her so she can remain anonymous. Is this legal?

Options:

A.

It depends on the state where the charge is being filed, as some states allow anonymous filings while others do not.

B.

No,the person who has been discriminated against must file her own charge.

C.

No, the person who files the charge cannot remain anonymous.

D.

Yes, the person who files the charge can have someone else file the charge on their behalf to protect their identity.

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Total 165 questions