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HRCI PHRca Professional in Human Resources - California Exam Practice Test

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Professional in Human Resources - California Questions and Answers

Question 1

Lucas has asked his manager to take time off from work because of a holiday his religion celebrates. Fran agrees but tells Lucas that he will be inspecting his project work to ensure that the work is accurate and not suffering because of the requested time off. This is an example of what?

Options:

A.

Perpetuating past discrimination

B.

Religious persecution in the workforce

C.

Quality control

D.

Disparate treatment

Question 2

Mary is in an interview with the BAH Company and she asks the company about the stability of the company and its future plans. Tom, the interviewer, assures Mary that the company is solid and has long-term plans for growth and opportunity. Tom, however, knows that the plant and position that Mary is interviewing for will be closed in six months. Tom offers Mary the position of plant manager because he needs someone to manage the facility until they close the plant, but he doesn't tell Mary of his plans. This is an example of which of the following?

Options:

A.

Defamation

B.

Fraudulent misrepresentation

C.

Constructive discharge

D.

Respondeat superior

Question 3

Which of the following is a term used to describe efforts made by a downsizing company to help former employees through the transition to new jobs and help them re-orientate to the job market?

Options:

A.

Duty of diligence

B.

Exit interview

C.

Utility function

D.

Outplacement

Question 4

Validity is an important part of the interview process. All HR Professionals should recognize validity through the interview process. Which one of the following is not one of the four types of validity?

Options:

A.

Content validity

B.

Professional validity

C.

Construct validity

D.

Predictive validity

Question 5

When does double breasting occur?

Options:

A.

A neutral employer performs work that is normally done by striking employees.

B.

An employer has two companies that are substantially identical.

C.

Two businesses perform operations that are part of the same product.

D.

An employer has two businesses, one union and one nonunion, that do substantially the same work but have different management, equipment, and customers.

Question 6

Job fulfillment from working with a talented peer group is an example of which of the following types of compensation?

Options:

A.

Monetary

B.

Intrinsic

C.

Extrinsic

D.

Total rewards

Question 7

If an employer ignores stress in employees what symptom are employees likely to develop?

Options:

A.

De-motivation

B.

Burnout

C.

Tumors

D.

Turnover

Question 8

As a Senior HR Professional, you should be familiar with non-monetary rewards that your company provides for its employees. Which of the following is an example of non-monetary reward?

Options:

A.

Satisfaction from challenging and exciting assignments

B.

Esteem from working with other talented people

C.

Cash compensation

D.

On-site cafeteria

Question 9

Millie is an injured worker who has been back to work on modified duty for approximately 13 months. Which of the following return-to-work strategies would best help Millie get back to full duty?

Options:

A.

Paying to have her evaluated by an independent medical examiner

B.

Reasonably accommodating her into a more permanent position

C.

Terminating her employment as she is no longer qualified to do the work for which she was hired

D.

Continuing the modified duty assignment until she is released to full duty

Question 10

Which of the following clause protects the employee's job and compensation in the event of a reorganization, acquisition, or merger, for a specifed period of time?

Options:

A.

Termination clause

B.

Change of control

C.

Advice of counsel

D.

Disability or death

Question 11

what nonmathematical forecasting technique uses rounds ofanonymous surveys among participants to determine consensus on the direction of employment trends, candidate selection, or other forecasting topics?

Options:

A.

Delphi Technique

B.

Qualitative forecast

C.

Management forecast

D.

Trend analysis

Question 12

Which of the following is provided by the companies to their employees who are called to work before or after their scheduled work hours?

Options:

A.

Reporting pay

B.

Base pay

C.

Shift premium

D.

Call-back pay

Question 13

What is the compa-ratio for an employee thatearns $75,000 per year, but the midpoint for the role is $85,000 per year?

Options:

A.

$10,000 difference

B.

1:88

C.

113 percent

D.

88 percent

Question 14

During a representation election, votes can be challenged by whom?

Options:

A.

By management or the union before the votes are cast

B.

By management only

C.

By the union only

D.

By management or the union at any time

Question 15

Heather's organization works with a labor union work force. Heather has heard rumors that the union has been trying to create a hot cargo agreement with a supplier. What is a hot cargo agreement?

Options:

A.

It's an agreement thatan employer will stop doing business with a non-union business.

B.

It's a threat that the union will slow down processing orders for non-union shops.

C.

It's an agreement to rush orders for union-based businesses.

D.

It forces suppliers to join the union.

Question 16

You are the HR Professional for yourorganization. You have just hired a new employee for your company. What form are you and the newly hired employee required to complete to show the employee's identity and eligibility to work in the United States?

Options:

A.

IRCA-00

B.

1099

C.

IRCA-86

D.

I-9

Question 17

The Federal Labor Standards Act is something that all HR Professionals should be familiar with. This act clearly defines four areas that affect all employees. Which one of the following is not one of the four areas of employment covered by this act?

Options:

A.

Commissions, royalties, and tips

B.

Overtime

C.

Record keeping

D.

Minimum wage

Question 18

Beth is a HR Professional for her organization and she's discussing the risk of growing her organization'sbusiness. What is risk and why would it be considered in HR for organizational growth?

Options:

A.

Risk is an uncertain event or condition that may help or hinder an organization. Adding employees can help positive risks or amplify negative risk events.

B.

Riskis an adverse event that can halt, hinder, or hurt the objectives of a business.

C.

Risk is a negative event that an organization must consider when adding new employees to grow a company.

D.

Risk is an uncertain event or condition that can have a positive or negative effect on the goals of an organization.

Question 19

Which of the following are the key components of gainsharing? Each correct answer represents a complete solution. Choose three.

Options:

A.

The organization and the employees share the financial gains.

B.

If goals for improvements are met, employees and managers share the success.

C.

Managers and employees provide their part of salary for charity.

D.

Employees and management work together for reviewingorganizational performance.

Question 20

If an employee files a complaint with OSHA, under which of the following would they be protected?

Options:

A.

Emergency action

B.

Physical environmental hazard

C.

General-duty clause

D.

Whistle-blower protection

Question 21

The union rep has requested copies of all the incident reports filed during the last year. You are required to do what?

Options:

A.

Furnish copies within 15 calendar days but only of the -Tell Us About the Case " section

B.

Furnish the copies by the end of the next business day

C.

Furnish copies of the -Tell Us About the Case " section within 7 calendar days

D.

Furnish the copies by the end of the day

Question 22

Which of the following serves to motivate employees to work safely, reduce workers compensation costs, and encourage improvements to safety programs?

Options:

A.

Health and Safety Program

B.

Voluntary Protection Program (VPP)

C.

Strategic Protection Program

D.

Strategic Partnership Program

Question 23

Which of the following addresses the way a physical environment is designed and how efficient and safe that design is for the people in that environment?

Options:

A.

Ergonomics

B.

Fair Labor Standards Act (FLSA)

C.

Drug-Free Workplace Act

D.

Mine Safety and Health Act (MSHA)

Question 24

Whichof the following is the process of systematically determining a relative internal value of a job in an organization?

Options:

A.

Job evaluation

B.

Broadbanding

C.

SWOT Analysis

D.

Gainsharing

Question 25

Match the Common law doctrine of employment with their descriptions.

Options:

Question 26

The company receptionist has always been cheerful and warm when greeting customers and has taken the initiative to do what needed to be done without waiting to be told. She has always kept the front desk tidy and presentable for visitors. Over the last few weeks, the receptionist has become moody and called in sick several times complaining of headaches, and the reception area looks disorganized all the time. This receptionist is showing classic signs of which of the following?

Options:

A.

Substance abuse

B.

Job dissatisfaction

C.

Stress

D.

SARS

Question 27

You are a HR Professional for yourorganization and you're preparing your team for a series of interviews. You want the team to be familiar with the validity types you'll use and encourage in the series of interviews. One of the requirements in the interview process for a graphic designer is, for the graphic designer to use a software program and to create a simple brochure. This is an example of what type of validity?

Options:

A.

Construct-related validity

B.

Predictive validity

C.

Criterion-related validity

D.

Content validity

Question 28

A union philosophy statement may have all of the followingexceptwhich?

Options:

A.

A statement of the company's desire to remain union free

B.

A promise of extended benefits if the company remains union free

C.

A description of what a union cannot do for the employees

D.

Factual statements about the disadvantages of unions in the labor/management relationship

Question 29

Mark is a HR Professional for hisorganization and he has been given the assignment to create an Affirmative Action Plan for his company. As Mark creates this document, which one of the following is not required to be in the Affirmative Action Plan?

Options:

A.

Placement Goals

B.

Job Group Analysis

C.

Compliance Reviews

D.

Designation of Responsibility

Question 30

The HR Professional must take measures to ensure that he is involved with all areas of the HR ImpactModel. What component of the HR Impact Model serves as the process integrator of all components?

Options:

A.

Programs and Processes

B.

HR Professional

C.

Catalyst

D.

Consultation

Question 31

As an HR Professional you should be familiar with the terminology, practices, and rules governing unions and management in the bargaining process. There are three primary types of bargaining thatmanagement and unions participate in. Which one of the following bargaining types aims to generate a variety of options before settling on one?

Options:

A.

Distributive bargaining

B.

Good faith bargaining

C.

Integrative bargaining

D.

Interest-based bargaining

Question 32

You are the HR Professional for your organization and you're working with the management to define the role of contractors versus employees in your organization. According to the Internal Revenue Service, there are threecategories of control that help determine whether a person is a contractor or an employee. Which one of the following is not one of the three levels of control as defined by the IRS for employee versus contractor?

Options:

A.

Financial control

B.

Locale of work performed

C.

Behavioral control

D.

Type of relationship

Question 33

Your organization is using the whole job ranking technique as part of its non-quantitative job evaluation. Which one of the following best describes the whole job ranking technique?

Options:

A.

Jobs are ranked from lowest to highest according to the importance that each job holds.

B.

Jobs are reviewed based on the entire performance of the organization in each category.

C.

Jobs are categorized into broad categories or levels.

D.

New jobs are categorized into an existing hierarchy of jobs within the organization.

Question 34

Drag and drop the OSHA inspection hazards according to their priorities.

Options:

Question 35

Sally is an HR Professional for an organization and she's working with Holly another HR Professional. Holly is concerned with effectiveness of a new policy. Sally is concerned with the efficiency of the new policy. What is the difference between effectiveness and efficiency?

Options:

A.

These are the same values in human resources.

B.

Efficiency is doing things right. Effectiveness is doing the right things.

C.

Efficiency is being effective when doing things. Effectiveness is doing the rightthings efficiently.

D.

Efficiency is knowing what to do. Effectiveness is doing what you know you should.

Question 36

John is the HR Professional for his organization. He is interviewing Sally for a sales position and he has asked Sally to provide an instance of how she worked with a tough customer in the past, how Sally resolved the situation, and what the outcome of the experience was. This is what type of interviewing technique?

Options:

A.

Prescreen interview

B.

Behavior-based interview

C.

Directive interview

D.

Stress interview

Question 37

The Federal Insurance Contributions Act requires employers to do which of the following?

Options:

A.

Provide health insurance for all employees

B.

Contribute to a defined-benefit plan

C.

Contribute to a deferred-compensation plan

D.

Withhold Social Security tax from pay

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