Two stakeholders are arguing over which model to use for requirements. One insists that using an activity diagram is superior, while the other prefers a state diagram. How should the business analyst (BA) resolve the conflict?
A change is desired in a project after the requirements are signed off and after technical design has started. The stakeholders want an additional product to be developed as part of the project. What tool can be used by the business analyst (BA) to assess the impact of the change?
A business analyst (BA) is working on a data-centric IT project. The business stakeholders develop the content but do not understand the technical aspects, while the IT team believes that there is no need to understand the business issues. Which deliverable will facilitate understanding between IT and the business stakeholders?
While planning the prioritization approach for an upgrade to a legal property application, the business analyst (BA) needs to check the organization's business policies prior to identifying the stakeholders to participate in the prioritization process. The business policies will help the BA because they:
A business analyst (BA) is working on a project involving the purchase of a commercial off-the-shelf (COTS) product. All internal risks have been identified and assessed. What is the BA's next course of action?
A business analyst (BA) has discovered an old checklist prepared for another initiative, which includes the following characteristics:Complete, Feasible, Unambiguous, Testable. What is the purpose of this checklist?
A business analyst (BA) is examining the relationships between elicited requirements on a project. What quality criteria must be satisfied when the BA is defining requirements relationships?
A long-established company selling ice cream is entering its crucial sales period leading up to summer. Based on the company's risk tolerance, a business analyst (BA) has advised against replacing the most popular flavors with new untested flavors. What is the company's attitude toward risk, as assessed by the BA?
A business analyst (BA) spent three months eliciting, specifying, and modeling the detailed stakeholder and solution requirements. Right before requirement sign-off, the BA realized that the Vice President was unable to approve the requirements and the Chief Financial Officer should do so. What element of requirement approval did the BA miss?
A business analyst (BA) is compiling information on different approaches that will meet solution requirements in order to make a recommendation for solution design. To evaluate whether externally available solutions meet the requirements, which of the following will the BA create and distribute?
A business analyst (BA) is tasked with developing requirements that can be implemented by the development team iteratively. Which characteristic should the requirements exhibit?
A business analyst (BA) is defining a stakeholder approval approach for the requirement deliverables. The project involves implementing new government regulatory requirements with significant risk to the organization in case of non-compliance. According to the BABOK® Guide, what will the BA need to do?
A newly implemented personal loan financing system has been in operation for one month. The business objective is to reduce the loan processing time from 11 days to 3 days, but it is currently occurring in 4.5 days. What must the business analyst (BA) do next?
The business analyst (BA) has prepared a requirements package, and it is now ready to present to the stakeholders. What is the purpose of presenting the package?
A business analyst (BA) is working on a project that has a release date that cannot be changed. The BA engaged with stakeholders and completed the business requirements elicitation task. Upon review with the rest of the project team, it is determined that not all requirements can be implemented by the set deadline. What must the BA do to ensure maximum business value?
A business analyst (BA) is working on a project to implement a commercial off-the-shelf (COTS) application for tracking customers. In an observation session with a domain subject matter expert (SME), the BA notes that the SME keeps separate records for the customers who are also vendors. The BA knows that the new software has a module for vendor management that would integrate the vendor and customer records. Which type of opportunity has the BA identified?
The director of a furniture store manages a group of skilled carpenters who make furniture from locally available materials. The director decides to automate its inventory processes so that the carpenters can place orders for raw materials themselves. A business analyst (BA) is engaged to define the requirements and propose options for commercial off-the-shelf (COTS) inventory management solutions. After meeting with the director, the BA needs to schedule a workshop with the carpenters to:
Stakeholders must be able to determine the audit and approval history of requirements and designs. Which of the following provides a means to document traceability and change?
A business analyst (BA) has spent the week conducting work sessions with key stakeholders. Together, they have been reviewing user requirements and high-level design flowcharts to ensure that they have been correctly defined and documented. Which of the following describes the purpose of their work?
The claims intake workflow of an insurance company is being standardized across all branch offices. The business analyst (BA) assigned to this project has interviewed users individually in all the offices and plans to schedule a workshop with all the users. What should the BA do to prepare for the workshop?
A business analyst (BA) is eliciting requirements for a pharmaceutical distribution company with an expansion plan across many states, each with its own tools and methods. To make the requirements as reusable as possible, what should the BA do?
A company wants to increase its market share in the industry, and its Board has prioritized capabilities that need to be implemented to achieve the goal. The business requirements for the top priority were signed off, and the solution design has been completed. Due to technical constraints, it is not feasible to implement all the requirements at the same time. What must the business analyst (BA) do to deal with this situation?
The Business Requirements Document (BRD) prepared by the business analyst (BA) was circulated to stakeholders for approval. Some stakeholders objected to the Use Case diagrams and could not understand them. Why would these be included in the document?
A business analyst (BA) has executed the last planned workshop in a series in order to verify requirements. All issues have been logged in an issues register. What technique is used to manage and resolve the outstanding issues?
A project team member is confused about why a small change requires the team to look at the different enterprise-level business objectives when a desired state can be achieved easily without this analysis. What can the business analyst (BA) do to help the team member understand?
A business analyst (BA) held a formal walkthrough of requirements developed on a project. Stakeholders expressed concerns because they had different interpretations of the requirements. What activity would help ensure a common understanding?
A business analyst (BA) is developing requirements for a project with a limited budget. The business owner will be prioritizing requirements so that low-value requirements can be de-scoped and the project remains within budget. Which of the following should the BA take into account to facilitate prioritization and ensure business objectives are met?
A company has bought a customizable software product, and the vendor's business analyst (BA) is visiting the company's office to perform a requirements assessment. The business sponsor expresses an interest in improving a specific process that is in scope. What should the BA do?
Several user groups are impacted by a proposed change to their daily workflow. How should the business analyst (BA) convey these changes so that the user groups understand the impact?
Stakeholder requirements were approved for a business process reengineering initiative along with the creation of a roadmap. Due to market conditions, the product roadmap is modified to move the default process to the next iteration. What should the business analyst (BA) update in the stakeholder requirements?
The Chief Executive Officer (CEO) of a company presents a new corporate strategy that will introduce a new system to the organization. The CEO has expressed a concern about the impact on staff once the strategy has been implemented. What must the business analyst (BA) do to address the concerns of the CEO?
A change to support a regulatory requirement is proposed for inclusion in the scope of a project. A business analyst (BA) conducts an impact analysis to determine the extent of the change. What previous task could assist the BA in performing the impact analysis?
A software company wants to make a gradual change from its traditional way of developing requirements to a more adaptive approach. A business analyst (BA) is hired to quantify the probability that the solution will meet the company’s needs and assess the relevant risks. Which element of risk assessment does the BA need to consider?
A business analyst (BA) is managing stakeholder collaboration to ensure positive reactions are capitalized upon. There is uncertainty as to whether the correct stakeholders have been identified. Which technique can be used to correct this situation?
A business analyst (BA) is reviewing the elicitation results of several workshops to decide which technique to use to model the requirements. The elicitation identified user roles needed in a future solution, the functionality needed by each of these roles, and how the desired interaction with the solution should look. Which technique allows the BA to model this type of information?
A business analyst (BA) plans to organize a focus group to bring all the interested parties together and discuss the issues and possible risks for the new initiative. Due to the geographical differences of each participant, a videoconferencing service will be used to satisfy stakeholder preferences. Which approach is the BA defining?
During planning, elicitation, and sign-off of requirements, the stakeholders felt that their opinions were not heard and information was not frequently shared. What major competency was lacking in this process?
A Chief Information Officer (CIO) was discussing a solution approach for a technology project in a meeting where a business analyst (BA) was also present. Stakeholders were discussing advantages and disadvantages of each solution approach. What should be the top priority for the BA in assessing the solution approach?
After a number of requirements elicitation workshops, the business analyst (BA) notices that two business stakeholders did not speak up during any of the discussions. What should the BA do in the next workshop?
Which of the following is used to rate available methodologies against organizational needs?
You are creating the solution scope for an identified problem in your organization. You are working with several stakeholders during this process including the domain subject matter expert, the implementation subject matter expert, the project manager, and the sponsor. Which of these stakeholders will be responsible for writing the project scope?
All of the following are documented approaches to business analysis work except for which one?
Which of the following is the prime purpose of the Manage Stakeholders Expectations process?
You are the business analyst for your organization and you're working with the project manager to complete some business analysis activities. The project manager has the authority to approve the requirements based on the short iterations of business analysis activities.
What approach of business analysis are you using in this scenario?
A business analyst wants to host a brainstorming session with eight key stakeholders. In preparation for this event, the business analyst should designate which one of the following rules for the session?
You are the business analyst for a smaller project where there are few requirements. Management would still like you to create a method to trace the few requirements for this project. What type of matrix would be best in this instance?
What do business goals and objectives of enterprise analysis actually describe?
You are the business analyst for a new project. Part of this project is for the project team to manually install new workstations through the company's campus. Based on your research you have determined that the project team can install 25 new workstations per hour. Since there is a fixed amount of time that these workstations need to be installed you are considering adding additional labor for the implementation. You are also considering to adjust the prioritization of the project requirements based on the amount of workstations the project team can install per hour. What does the 25 workstations per hour represent in this scenario?
You are a business analyst for your organization and you're working with the stakeholders to identify the primary inputs to the business analysis approach. Which one of the following is a primary input to the business analysis approach?
Which task in the requirements analysis knowledge area is best described as ensuring that the requirements specifications and models meet the necessary standard of quality to allow them to be used effectively to guide further work?
Which one of the following statements best describes a business analysis methodology?
In order to define the business need for an organization, there are two inputs. What are the two inputs a business analyst will need to define the business need?
Kendra is the business analyst for her organization. She's working with the project manager and the project sponsor to discuss the current requirements. Kendra believes it's important for the project manager to first implement the requirements with the highest amount of risks. Is this a good idea?
There are three inputs for stakeholder analysis. Which input describes the organizational units that exist and their interactions with one another?
Enterprise analysis provides many things for an organization. All of the following are tasks included in enterprise analysis except for which one?
You are the business analyst for your organization and you're working with Nancy, the Sales Director. You've been identifying requirements for Nancy about the sales force and her desire to add a customer management solution to the sales process. Nancy believes that the software can help automate the sales process, keep things better organized than the current approach, and ultimately create more sales for the organization. As a business analyst, which one of the following should you advise Nancy about her need?
A business analyst has determined that a project should be worth $2,750,000 in four years if her company decides to pursue the project. Assuming the rate of return on the investment is six percent, what is the minimum amount of funds the organization should invest in this project?
You are the business analyst for your organization. You're creating a document that states the business need, identifies the key stakeholders, and defines the positive impact the solution will bring to the organization and stakeholders. What document are you creating?
Which stakeholder analysis technique shows stakeholders that fall outside the scope of the solution but still interact with it in some way?
According to the business analysis book 'A Guide to the Business Analysis Body of Knowledge', which your exam is largely based on, almost all methodologies fit somewhere along a spectrum between plan-driven and what other methodology?
Tracy is a business analyst for her organization and she's gathered and identified the needed requirements for the solution scope. What must Tracy do before she can begin managing the requirements? Choose the best answer.
What type of requirements elicitation technique is the Delphi Technique?
What is problem tracking?
Which stakeholder(s) will be involved to determine if the requirements can be implemented?
As a business analyst, you'll often have to coach stakeholders on the processes, knowledge areas, and tasks
you'll complete for an organization. One of the knowledge areas is enterprise analysis. This knowledge area completes all of the following activities except for which one?
In order to have high quality in requirements, all of the following characteristics should exist in the requirements except for which one?
Sam is preparing for the task of prioritizing requirements and he'll need five inputs to accomplish the task. Which one of the following is not an input that Sam will use to prioritize requirements?
What term is given to the collection of notes and diagrams used by the business analyst to develop the requirements during the requirements development process?
When a business analyst wants to present requirements for review, she must consider the requirements, audience, and what other factor to determine the level of formality in the presentation?
Robert is the business analyst for his organization and he gathered and documented the requirements for a new solution. The stakeholders agree through informal communications that Robert has successfully captured the needed requirements for the solution. The stakeholders signoff on the requirements. What does the signoff represent to Robert?
Mark is a business analyst for his organization. A business need has been identified; therefore, Mark immediately sets out to identify the stakeholders. How long will stakeholder analysis need to continue?
You are the business analyst for your organization and you're reviewing a change to your requirements. During
this impact analysis, what tool can best help you assess the total impact of a requirement change?
You are the business analyst for your organization and your requirements for the endeavor have recently been approved. Your organization creates a baseline for the requirements based on the approval of the requirements. What must happen in your business analysis activities if the requirements for your endeavor need to be changed?
You work as a business analyst for u Certify Inc. You have been assigned the task to implement the job
shadowing process. Which of the following statements are true regarding the job shadowing process? Each correct answer represents a complete solution.
Which of the following describes business requirements, solution scope, and solution requirements?
You are the business analyst for a large project for your organization. Your project has 65 stakeholders and this will greatly increase the complexity of the communication in this project. To demonstrate how complex this project and its communication will be, you show the management the number of communication channels in this project. How many channels exist in this project based on the number of stakeholders?
You are the business analyst for your organization and you're preparing to elicit requirements from the stakeholders. You've gathered several inputs to help with the elicitation process. Which input(s) will be used to ensure that you understand the type of information that should be elicited from the stakeholders?
Which of the following is a business management strategy originally developed by Motorola, USA in 1986?
A Chief Information Officer (CIO) was discussing a solution approach for a technology project in a meeting where a business analyst (BA) was also present. Stakeholders were discussing advantages and disadvantages of each solution approach. What should be the top priority for the BA in assessing the solution approach?
A business analyst (BA) asked two stakeholders with approval authority to approve the requirements. The stakeholders are being asked to confirm that:
A project is being initiated to enhance an on-line product because sales have declined for over a year. The company leader’s ant confident that all of the skills needed to improve the product exist within the company. By enhancing the product, sales will increase and new customers will emerge. A business analyst (BA) will help the enhancement project by first:
The business analysis deliverables went through a formal performance review process. The performance report stated that changes to the business analysis approach must be made in order to maximize the project's chances of success. Who must be consulted regarding these changes before they are implemented in this project?
A new product that is tablet-enabled is being considered to replace an older product to process orders. The data captured is sent to existing downstream applications which are not being updated. What is the first thing that a business analyst (BA) should consider?
A change is desired in a project after the requirements are signed off and after technical design has started. The stakeholders want an additional product to be developed as part of the project. What tool can be used by the business analyst (BA) to assess the impact of the change?
A recent survey shows that a newly implemented system has features that the users have never used. Upon reviewing the survey report, the Chief Executive Officer (CEO) highlighted that the company must avoid future implementations with functionality that does not provide any business value. What must the business analyst (BA) do to ensure future requirements meet a business need?
A business analyst (BA) has spent the week conducting work sessions with a project's key stakeholders. Together, they have been reviewing user requirements and high-level design flowcharts to ensure that they have been correctly defined and documented. Which of the following describes the purpose of their work?
A project has experienced several schedule delays. A business analyst (BA) is assigned to the project to help get it back on track. The project manager believes that incomplete requirements are causing the missed milestones. What tool will help address the project manager's concern?
A business analyst (BA) is facilitating a meeting with subject matter experts (SMEs) in which the SMEs are answering questions about the major business processes and associated activities the business performs. The BA will create a deliverable from this discussion that will assist in defining scope. What technique is the BA using?
Project work is taking place to evaluate whether a system's requirements can be met via creating internally, purchasing from others, or a combination of the two. What goal is addressed by this analysis?
A business analyst (BA) is preparing an analysis approach to replace a 12-year-old air traffic control system. The BA aims to define the solution definition before implementation, capture the information in standardized templates, and ensure that all activities are identified first and then divided into tasks. Which approach provides the appropriate level of formality for this project?
Which tool will allow a business analyst (BA) to determine how information is input, processed, stored, and extracted from a collection of systems?
A business analyst (BA) is working on a project to revise the way a company bills its customers. At the onset of the project, the BA creates the following matrix:
A business analyst (BA) has executed the last planned workshop in a series in order to verify requirements. All issues have been logged in an issues register. What technique is used to manage and resolve the outstanding issues?
A project is initiated to create new financial reports for the accounting department, and the accountants have a wide range of views as to what would serve them best. What should the business analyst (BA) do to develop the correct set of requirements?
A business analyst (BA) is defining constraints for a project. Which of the following is a valid constraint?
The Chief Information Officer (CIO) of a large financial services firm with many technology applications was formally reviewing all ongoing projects and noticed that the requirements were complex and difficult to follow. The CIO asks the business analyst (6A) what would improve the stakeholder's ability to understand the requirements. Which of the following will improve the requirements quality?
A government agency has initialed a project to implement a customer registry that will be shared across multiple agencies. Early estimates indicate there will be hundreds of requirements. While determining the requirements traceability approach, what factor takes precedence?
A project manager asks a business analyst (BA) to conduct a meeting to walk the stakeholders through how requirements are structured. Which of the following requirement viewpoints will help the BA provide that information?
A business analyst (BA) spent three months eliciting, specifying, and modelling the detailed stakeholder and solution requirements. Right before requirement sign-off, the BA realized that the Vice President was unable to approve the requirements and the Chief Financial Officer should do so. What element of requirement approval did the BA miss?
A business analyst (BA) is working on a project that has a number of stakeholder conflicts and issues. The BA is finding it difficult to resolve the conflicts and issues effectively. What should the BA do to prevent a similar situation in the future?
A business analyst (BA) is working on an effort to upgrade a system to take advantage of new technology. Most of the end users with the business knowledge and IT staff with technical knowledge of the system are no longer with the company. What can the BA evaluate to better understand the extent of the effort?
In a project meeting, stakeholders presented conflicting views on how the business analysis process should be conducted, leading to the sponsor becoming very upset. If a similar situation arises in the future, what can the business analyst (BA) do to avoid the situation?
A business analyst (BA) is assigned a new project and is beginning to prepare for elicitation. Which task must the BA complete before preparation of the elicitation process can begin?
A business analyst (BA) is working on a project for a media company. The BA has verified, validated, and prioritized the requirements based on business benefits. During the development phase, the team discovered that the current viewer will no longer be supported by the provider. The technical team needs to either upgrade to the newer version with different technology or find an alternate viewer. Given this new information, what is the next step for the BA?
A business analyst (BA) conducted a requirements elicitation session with project stakeholders and communicated the results. The project sponsor expressed concern with certain requirements that address the federal government legislation. What must the BA do to address the concern of the project sponsor?
An organization has identified a market opportunity that could result in significant business gains. A business analyst (BA) is asked to assist in building the new business model. The BA begins by analyzing the current state. What input is critical to the current state analysis?
After a number of requirements elicitation workshops, the business analyst (BA) notices that two business stakeholders did not speak up during any of the discussions. What should the BA do in the next workshop?
A business analyst (BA) has elicited non-functional information for a system's replacement. In reviewing the elicitation results, the BA finds the number of concurrent users is a large portion of the target user group, which seems high. How should the BA proceed?
An organization is planning to launch an exciting new service that has never been offered before. The expectations are that the service will be extremely popular with young families but, because the organization wants to keep it a secret until launch day. there is no way of knowing whether this is correct. Why does the business analyst (BA) suggest identifying high customer demand by young families as an "assumption?
A company wants to launch a new product that will have similar features to an existing product. A business analyst (BA) working on the project has invited the product manager to explain the features and business rules of the new product. Which activity must the BA perform in preparation of the session?
A business analyst (BA) is managing stakeholder collaboration to ensure positive reactions are capitalized upon. There is uncertainty as to whether the correct stakeholders have been identified. Which technique can be used to correct this situation?
A business analyst (BA) is working on a project to improve product delivery. The issues arise during the latter stages of the delivery Freecycle and are due to poor communication of the business analysis information from the elicitation phase. As a result, a BA has ensured that the testing and training teams are identified as stakeholders on the RACI Matrix going forward. To which RAG designation should the training and testing teams be added?
A business analyst (BA) wants to check the completeness of requirements defined after meeting with project stakeholders. A group of subject matter experts (SMEs) has been identified and invited to a workshop to walk through the requirements. What must the BA do to ensure a shared understanding of requirements?
A change to support a regulatory requirement is proposed for inclusion in the scope of a project. A business analyst (BA) conducts an impact analysis to determine the extent of the change. What previous task could assist the BA in performing the impact analysis?
During a senior management meeting about a project at the requirements analysis stage, a business analyst (BA) stated that there were a number of workarounds associated with the current application. The Chief Information Officer (CIO) was looking for ways to improve the situation and the BA suggests a solution. Which of the following can the BA suggest that the organization consider to increase efficiencies?
A business analyst (BA) is proposing design options and a number of opportunities are occurring that need to be understood further. One particular opportunity will prevent different stakeholders from performing the same function in distinctly different ways. What type of opportunity is this?
A business analyst (BA) is tasked with performing a gap analysis between two existing systems to combine into a single system or run just one system. Which of the following modelling formats will show the requirements for both systems side by side?
Two business analysts (BAs) are working on a requirement elicitation activity. One BA comes across a checklist that contains stakeholder details such as who are involved, location, group dynamics that are to be considered before beginning the elicitation activity and seeks a clarification from the second BA. The other BA explains that these details, along with several other items mentioned in the checklist, are required to:
A business analyst (BA) creates the following diagram as part of current state analysis activities.
What does a diagram of this type help users to understand?
An organization prefers to execute projects using an adaptive approach. However, the new project is much more complex than previously executed projects. What will the business analyst (BA) recommend?
A business analyst (BA) is working on a project that follows incremental and iterative approaches. The BA and the stakeholders have shortlisted several user stories to be considered in the project scope. Which of the following methods would enable them to arrive at a common understanding on delivering value in the product and ranking the stories?
The business analysis (BA) team is evaluating a new commercial off-the-shelf (COTS) application that will be implemented in the coming months. The company has over 20 legacy systems deployed. The Chief Information Officer (CIO) is worried about the need for integration and that some key linkages are missing.
What is the BA team evaluating?
The Business Requirements Document (BRD) prepared by the business analyst (BA) was circulated to stakeholders for approval. Some stakeholders objected to the Use Case diagrams and could not understand them. Why would these be included in the document?
A survey on a new system was conducted after the chief executive officer (CEO), who is also the project sponsor, expressed concerns about the uptake of the new system. The CEO is neither sure that the concerns are valid nor whether the survey was conclusive about the success of the project. The business analyst (BA) has been tasked to address the concerns expressed by the CEO and evaluate the results of the survey. What must the BA do to determine that the system is performing as intended and address the concerns of the CEO?
A business analyst (BA) is developing the requirements for an inventory management system. Some current accounting processes are automated but other departments like purchasing, marketing, sales and distribution departments work in isolation and have a manual process. They extensively use spreadsheets to maintain the transactions and at the end of the day the department managers manually verify and reconcile transactions before supplying the information to the accounting department. In order to verify and validate the elicited requirements, the BA will need to prepare a:
The business analyst (BA) recommended a new application be rolled out in phases. After reviewing alternatives, the project sponsor agreed. What does the BA expect to achieve by this approach?
Before beginning requirements elicitation, a business analyst (BA) has planned the necessary activities, identified needed stakeholders, and documented this in the Business Analysis Plan. Which approach will help the BA ensure that stakeholders are available when required?
A certain stakeholder requirement has been analyzed and broken down into several solution requirements, each affecting a different IT system. After solution design, the business analyst (BA) receives feedback that
one of the IT systems will take longer than anticipated to implement. What requirements artifact or technique will assist the BA in better understanding the related requirements?
A business analyst (BA) worked with two stakeholders to finalize the access rights related requirements for an internal software application. According to the first stakeholder “Comments, once entered in the application, should be stored for 365 days and should not allow the users to delete”. According to the second stakeholder, “The users with super administrator privileges should be able to add/delete/modify every page/section in the entire application.” Which characteristic does this pair of requirements fail to meet?
A passport agency has recently deployed an online system where customers can apply for, amend, and renew passports. The expected volumes have not been realized and as a result, the agency has not achieved the projected savings. A business analyst (BA) has been asked to investigate the potential causes of this shortfall by understanding the trends, patterns. and volumes at a detailed level. What method of requirements elicitation should the BA start with?
A business analyst (BA) is eliciting requirements for a pharmaceutical distribution company with an expansion plan across many states, each with their own tools and methods. To make the requirements as re-usable as possible, what should the BA do?
There are competing needs from the different business areas that will use a new system. The business analyst (BA) sets up a weekly meeting with a structured agenda to review the total effort, cost, business impact and risk of each requirement with the business leads to determine what is included in each release of the solution. What approach has the BA defined?
A business analyst (BA) has been spending the majority of the past week cataloguing the new, removed, and modified components of an upcoming project. What is the main purpose of the BA performing this work?
A business analyst (BA) identified that a stakeholder requirement for an online system led to a functional requirement to provide a user login screen. This is an example of which type of traceability relationship?
A business analyst (BA) was asked to send the requirement details to the project manager (PM), director, vice president (VP), and Chief Information Officer (CIO). The BA shares the complete set of requirements to the PM and director, while creating a summarized version for the VP and CIO. Which aspect of requirement specification and modeling was the BA performing?
The business analyst (BA) has prepared a requirements package and it is now ready to present to the stakeholders. What is the purpose of presenting the package?
During planning, elicitation, and sign off of requirements, the stakeholders felt that their opinions were not heard and information was not frequently shared. What major competency was lacking in this process?
A stakeholder would like to add requirements to an IT project which is in flight. The project manager wants to revisit the traceability repository prior to committing to the addition of any new requests, because it is used for which of the following activities?
The business analyst (BA) has traced the requirements for the interaction between a customer and the new online ordering system. Besides enabling the BA to ensure quality of the requirements to stakeholders, tracing the requirements will also enable the BA to:
A business analyst (BA) has decided to use a passive/unnoticeable job shadowing elicitation approach. What is an advantage of using this technique?
A system owner calls the project team to inquire about a recent change in one of the requirements, and insists that the change was never requested. What should the project team do to investigate the issue?
A business analyst (BA) is assessing risks on a project addressing the implementation of a new web portal. Which of the following would the BA classify as a project risk?
The business analyst (BA) is analyzing the formal relationships between people working in the enterprise. Which technique will the BA use to perform this task?
A business analyst (BA) is supporting an organization in its product launch. The BA wants to identify assumptions about the benefits resulting from the new product. What does identifying assumptions help the BA manage?
Due to a change in regulation, a solution being implemented has a new compliance requirement that must be evaluated. The requirements change strategy focuses on total cost of change as the primary driver for decisions. The business analyst (BA) compiled the following impact assessment of the proposed change based on the new compliance requirement.
What recommendation should the BA make to the stakeholders based on the above information?
A business analyst (BA) working with a large insurance corporation interviewed an industry thought leader who predicted that many of the regulations currently imposed by the government will change very soon. The BA carefully documented all these inputs from the thought leader because it will impact many of the strategic initiatives of the insurance company. What specific element of requirement validation is being executed by the BA?
A business analyst (BA) is working on a project involving the purchase of a commercial off-the-shelf (COTS) product. All internal risks have been identified and assessed. What is the BA's next course of action?
A project's business requirements require that the new solution reduce the labor costs currently attributed to performing end of month accounting procedures. Currently the company routinely must pay overtime to meet the deadline. The business analyst (BA) has been documenting the process and wants to ensure that the approach to the process design is feasible for the staff who perform the end of month procedures. Which of the following stakeholders will provide this verification?
A business analyst (BA) is identifying the functions and features required for a new enterprise software solution. The BA reviews historical documents about the current business processes and then interviews each stakeholder group, individually, asking Questions about current business processes. The BA compares the information obtained during the stakeholder interviews with the information gathered from the historical documents. Which activity is the BA performing with this approach?
A business analyst (BA) is preparing the elicitation activity plan for a project. How will understanding the elicitation scope assist the BA with the elicitation activity?
A company is embarking on a software project in a heavily regulated domain. The client expects large upfront planning and detailed documentation for the project. The recommended approach for the project will be:
A business analyst (BA) is working on a set of tasks to establish a governance process for the project. The BA intends to identify who has authority and responsibility to propose changes, who should be involved in the change discussions, and how changes will be documented and communicated. Which of the following are the inputs that would help the BA complete the task?
A banking giant recently found a major security loophole in their online banking platform that could expose customer information. Security experts and the business analyst (BA) develop a low cost, low effort emergency fix to address this issue. What factor should the BA use to convince the bank to move forward with the emergency fix?
A business analyst (BA) is validating requirements and has found that the design cannot be validated to support the requirements. Which of the following is creating this situation?
The business analyst (BA) has completed the verification of a set of requirements, but a change in scope has materialized. Which technique should the BA use to obtain consensus and reach agreement among the stakeholders?
A business analyst (BA) has documented the components of an information technology (IT) library, in preparation for establishing a consolidated catalogue of IT services. When interviewed, several of the IT managers indicated they already have a catalogue, and have no additional information to provide. What activity is necessary to support the project?
In order to plan the business analysis approach, the business analyst must understand the organizational process needs and what other thing?
An organization has two different solutions to grow its business. One project is worth $375,000 to the organization. The second project is worth $565,000 to the business. The organization can only do one of the projects and elects to do the second project for $565,000. What is the opportunity cost of this decision?
You are the business analyst for your organization and management has asked you to select a model for your solution. Management wants you to describe the people within and without of your organization who will interact with the solution. What type of model has management asked you to create?
Anne is the business analyst for her organization and she's creating a textual requirement for her analysis. As part of the textual requirements, there are specific rules that Anne should follow. Textual requirements must always address what three things in regard to the requirements?
A business analyst (BA) is verifying a set of requirements. One of the requirements is “After the customer has received an email confirmation, the customer is likely to access the order status in the order history which is available upon order submission.” Which one of the following requirements quality characteristic is breached?
A business analyst is meeting with the customer of the project. The customer tells the business analyst that she can only allow the budget of $575,000 for the project. This budget is best described as what type of constraint?
According to the book 'A Guide to the Business Analysis Body of Knowledge', effective business analysis practices can do what to the amount of change to requirements in a stable business environment?
A business analyst (BA) is assessing the completeness and coherence of the requirements. The BA has considered a variety of viewpoints and has a collection of views. What has the BA constructed?
Which of the following are not appropriate for a plan-driven business analysis approach? Each correct answer represents a complete solution.
A facilities management company has an ambitious growth plan of doubling the revenue of their office waste recycling service over the next 12 months. The business analyst (BA) plans to define the objectives and align them with the enterprise's vision, mission and goals. What element of ‘SMART’ goals would this objective refer to?
You are the business analyst for your organization and you've been working with several stakeholders to
gather requirements for approval.
The requirements have been approved with the exception of a conflict on one requirement. What must you and the stakeholders do in regard to this conflict before the business analysis endeavor may continue?
Ralph is a business analyst for his organization and he's using the plan-driven approach for business analysis. Ralph has captured the requirements of the project, but what must happen before he can begin capturing and defining the requirements at a deeper level of detail?
Enterprise analysis creates just five outputs. Which one of the following is an output of the enterprise analysis tasks?
Which approach is used to focus on minimizing up-front uncertainty?
There are three inputs needed to determine the solution approach process. What are these inputs?
You are the business analyst in your organization and you're working to organize the requirements for the business units in your company. Which technique is best suited for structuring requirements around the needs of each stakeholder group?
You are the business analyst for your organization and you are working with Bill on creating a model. Bill is a little confused about all the different things a model can do for the stakeholders. You explain to Bill that a model can do all of the following except for which one?
As a candidate for the CCBA exam, you should be able to recognize the activities associated with each knowledge area. All of the following are the business analysis planning & monitoring activities except for which one?
You are the business analyst for your organization and are working on organizing the identified requirements for a new solution. Nancy, your assistant in this process, says that these requirements aren't very complex. You agree but add that it's this thing that makes the overall solution complex. What thing adds to the level of complexity among requirements?
Jason is creating a business case for his organization and management has asked him to assess the appropriate risks in the business case regarding the solution. Which one of the following risks is not a concern for Jason when defining the business case and associated risks?
What does MoSCoW mean when it comes to requirements prioritization?
In order to plan business analysis activities, you will need four inputs. Which one of the following inputs is not valid for this task?
You are the business analyst for an organization and you're managing your stakeholders through the requirements validation activities. Your stakeholders are categorized by executives, functional managers, directors, end users, and customers. Which of these stakeholders are involved in the requirements validation
activities?
If an organization wants to re-use requirements, where should the defined requirements be kept?
Complete this sentence. If a requirement cannot be verified, it cannot be successfully.
Complete this sentence in regard to the level of abstraction. Requirements need to sayneeds to be done, notto do it.
You are a Business Analyst for your organization, and you're working with Mary. Mary wants to know what you need to complete the process of planning the business analysis approach if you're already the business analyst for your organization. Why is it important to complete the plan business analysis approach?
A business analyst must consider the business value a solution brings in relation to the cost of implementing the desired solution. Suppliers will often be limited in the amount of requirements they can implement based on the allocated resources. If there are not enough resources to implement all of the solutions, what can the business analyst create to justify the additional funds for the implementation?
The project plan called for deliverables to be handed over at the end of the project. Although the client's business team was satisfied, the client's technical team was extremely resistant to this approach. What could the business analyst (BA) do to mitigate the technical team’s resistance?
As a candidate for CCBA, you should be able to recognize the activities associated with each knowledge area. Which of the following are business analysis planning and monitoring activities? Each correct answer represents a complete solution.
You are the business analyst for your organization. Management has asked that you create a method to store the project requirements including those under development, under review, and the requirements which have been approved. What is management asking you to create?
Henry is a business analyst in his organization and he's asked an expert to help him determine the best business analysis duties to implement. Why would Henry ask an expert to help him define the business analysis duties?
A business analyst (BA) is modelling requirements to assist the stakeholders in visualizing the appearance and capabilities of a planned solution. What technique is the BA using?
Bonny is the business analyst for her organization and she's making a determination from which vendor the solution should be purchased. She has identified several categories to measure each vendor's overall performance and solution. cost, schedule, experience, certification, references, and years in business. For each category, she has identified scores the vendor may earn; for example, cost is worth 25 points, schedule is worth up to 20 points, and years in business is worth up to ten points. The vendor who gets the most points in the assessment will win the contract. What is Bonny using in this scenario?
Complete this statement. Policies and rules serve as boundaries andthe organization and the operation of the organization.