A hotel develops a housekeeping checklist for its housekeeping staff to use when they finish cleaning a room.
The housekeeping staff must be able to use their mobile device to add a check mark for each completed task and take a picture of the prepared bed.
The results of the checklist for each room must be stored in a SharePoint list.
You need to select the Microsoft Power Platform component that fulfills the requirement.
Which component should you select?
A company wants users to start using Power Automate to improve personal productivity.
You need to create a flow.
Which two elements must you include? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.
A medical office has a model -driven app that uses Common Data Service.
You plan to create a screen that allows users to capture information about doctors. The screen must provide users the ability to enter or select the following information;
a place to enter doctor- profile data that is not pan of the account table or the contact table.
a place to enter the doctor's specialty in the profile form.
a column for insurance with the ability to pick one of 10 different insurance companies.
You need to store the captured data in Common Data Service.
What should you use to store the data? To answer, drag the appropriate components to the correct requirements. Each component may be used once, more than once, or not at all You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
You are a sales manager for a large retail organization.
You are creating a Power Apps app that will display customer product purchase information from your old point-of-sale (POS) system and need to link those sales to the customer accounts and product sales in Dynamics 365 Commerce.
You need to use the appropriate component.
What should you use?
A company uses a model-driven app to record customers' dietary preferences.
You need to change the order of the columns in a personal view that you created on the Contact table.
Where should you change the order?
Instructions: For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.
A company uses Dynamics 365 Supply Chain Management.
When a sales order is created for one of the customers that a specific user manages, a Microsoft Outlook task must be created to remind the user to perform any follow up activities that are required.
You need to implement the functionality to create Outlook tasks.
Which feature should you use?
A company uses Microsoft 365, Power Platform, and Dynamics 365. You do not assign permissions to any licensed users.
Users are able to create and edit Power Apps canvas apps.
In which environment are users creating and editing the apps?
You create the following business rule:
Use the drop-down menus to select the answer choice that answers each question based on the information presented in the graphic.
NOTE: Each correct selection is worth one point.
Match each tool to its task. To answer, drag the appropriate tool from the column on the left to its task on the right. Each tool may be used once, more than once, or not at all. NOTE: Each correct match is worth one point.
A company uses Power Bl to report key performance indicators (KPIs). The company requires that the KPIs contain the following:
• Multiple widgets in a single canvas
• Visualization of data in a line chart
You need to implement the Power Bl components.
Which components should you use? To answer select the appropriate options in the answer area.
A company creates a Power Apps app named Inventory Management
Users report issues accessing the app.
You need to open a support ticket with Microsoft.
In which location should you create the support ticket?
You create a Power Pages site to share Microsoft Dataverse data with external customer.
Customer must be authenticated to view data.
Which component should you use for each requirement? To answer, drag the appropriate component to the correct requirements. Each component may be used more once than once, or not at all. You may need to drag the spilt bar between panes or scroll to view content.
A company plans to use Microsoft Power Platform connectors to automate an existing business process that includes Power Automate cloud flows and canvas apps.
For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.
A company enhances its data by using an Al Builder prebuilt model.
The company determines that the model does not provide good results for the company is unique data.
You need to increase the accuracy of the predictions made by the model.
Select the answer that correctly completes the sentence.
You plan to use Power Automate to perform data-management tasks when users interact with sales
opportunities in Dynamics 365.
You need to identify the three types of events that can generate a trigger for the tasks.
Which three types of events should you identify? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
A company uses Dynamics 365 Supply Chain Management.
You need to use Microsoft Flow to automate the process of receiving and tracking raw materials.
Which type of connector should you use?
A software company plans to use Power Automate.
For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.
For which scenarios can you use Power Automate?
For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.
A company plans to use Microsoft Flow to automate tasks.
Match each flow type to its function. To answer, drag the appropriate flow type from the column on the left to its description on the right. Each option may be used once, more than once, or not at all.
NOTE: Each correct match is worth one point.
You have a Power Automate flow that saves attachments from emails into OneDrive for Business. You need to determine why the flow is not working.
What are three possible ways to achieve the goal? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.
A company uses Microsoft Flow.
Each time a work order is created, a service manager must review and approve the work order before a
worker is dispatched.
You need to create a flow to enforce the process.
What should you create?
A company has a website. The website includes a form that allows the company to collect information about leads.
You need to set up an automated workflow to create leads in Dynamics 365 Sales when leads are created on the company’s custom website.
What should you create?
This question requires that you evaluate the BOLD text to determine if it is correct.
A company requires that service representatives schedule customer visits every six months. Each service representative is required to enter a scheduled task for the next checkup as they are leaving a client site. A service representative wants to automate task entry by creating a business process flow that can be initiated from the service call screen on a phone.
Review the underlined text. If it makes the statement correct, select “No change is needed.” If the statement is incorrect, select the answer choice that makes the statement correct.
You build a flow using a template. You want to add support for additional business scenarios.
You need to ensure that the new workflow does not break existing functionality.
Which flow editing utilities should you use? To answer, drag the appropriate tools to the correct requirements. Each tool may be used once, more than once, or not at all You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
ON NO: 87 DRAG DROP
A project deadline is approaching. The project manager reports that there are still a number of critical tasks that are not complete.
You need to implement Power Automate to help streamline processes.
Which types of flows should you use? To answer, drag the appropriate flow types to the correct requirement. Each flow type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
A company plans to create a workflow that periodically runs a Dynamics 365 action based on data in third-party cloud-based solutions.
Which features should you use to create the workflow? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
A company uses Dynamics 365 Supply Chain Management and Dynamics 365 Finance.
User account data must be synchronized between the two system.
You need to ensure that the synchronized data is stored in one place.
What should you use?
A company builds and sells residential apartments. The company uses Dynamics 365 Sales to manage sales opportunities.
Management must receive notifications on their mobile devices when sales opportunities are created.
You need to select recommend Power Platform components to address the requirements.
Which two components should you recommend? Each correct answer presents part of the solution.
NOTE: Each selection is worth one point.
A company performs on-site inspections and services for air industrial equipment.
Field technicians must perform a series of maintenance checks every time they visit a customer site. Every
technician performs maintenance tasks in a different order. Some technicians miss steps.
You need to ensure that all technicians perform the same steps in the same order.
What should you use?
A user is starting to learn about Power Apps.
Which objects should you use? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
You are using Dynamics 365 Sales.
You need to pull data into a Power BI report for your team. The City and State columns must be combined to form one column on the report.
Which function would you use? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
You have a Power BI report.
For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.
ESTION NO:29 DRAG DROP
A company needs to create a series of mobile applications to empower their field engineers to accomplish several tasks with varying degrees of complexity.
Match each option to its answer.
Instructions: To answer, drag the appropriate app type from the column on the left to its definition on the right. Each app type may be used once, more than once, or not at all.
NOTE: Each correct match is worth one point.
What is a benefit of deploying Microsoft 365 and Dynamics 365 apps in the same tenant?
You need to display sales orders greater than a specific threshold in a Power Bl report. What should you use?
You are creating Power BI reports.
You need to choose which filters you can use for reports.
Which three types of filters can you use? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
A company uses Microsoft Excel workbooks to store consolidated sales data. Workbooks are stored on OneDrive for Business.
Match each Power Bl feature to its requirement. To answer, drag the appropriate features from the column on the left to its requirement on the right. Each option may be used once, more than once, or not at all.
NOTE: Each correct match is worth one point.
A company is using Power BI to build visualizations.
The company's IT support team needs to know when to install Power BI Desktop on users' computers and where the Power BI Service will suffice to perform tasks.
You need to recommend solutions for the company.
What should you recommend? To answer, drag the appropriate components to the correct requirements. Each component may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
A company plans to display support call metrics on a screen that is visible to all call center staff.
You need to recommend solutions to meet the company's requirements.
What should you recommend? To answer, drag the appropriate components to the correct requirements. Each component may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
A company runs a call center to handle customer support inquires.
The company tracks metrics including the number of incoming calls, call resolution rates, and escalations. The company wants to display the metrics on a shared screen that is visible to all call center staff.
You need to recommend a solution for the company.
Which Power Platform feature should you recommend?
STION NO: 46
You create a set of dashboards and reports for a project team that combines data from different sources in Power BI. Some of the data is considered sensitive.
You need to distribute the dashboards and reports securely to the team.
What should you create?
You are a sales representative. You create a Power BI report to visualize data from a Microsoft Excel
workbook.
Users need to be able to view and share the report.
Which two actions should you perform? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.
You are a district manager for a large retail company. You want to provide sales managers with deeper sales insights to ensure that they can make more informed decisions for their stores.
Store managers must be able to view data in near real-time.
You need to create and share a Power Bl dashboard that can be used by the store managers.
Which tools can you use? To answer, drag the appropriate reporting types to the correct requirements. Each reporting type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
You create a Power BI dashboard.
Match each option to its function. To answer, drag the appropriate option from the column on the left to its function on the right. Each option may be used once, more than once, or not at all.
NOTE: Each correct match is worth one point.
A company is evaluating Power Platform and has questions about the role that Common Data Service plays in using Power Apps and Power Automate.
For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.
A company plans to use Power BI to visualize data from business systems.
For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.
A company is evaluating ways that they can implement AI Builder.
For which two scenarios can you use AI Builder? Each correct selection presents a complete solution.
NOTE: Each correct selection is worth one point.
You are planning to use the Business Card Reader and Sentiment Analysis prebuilt AI models to build solutions.
For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.
You create a Power Virtual Agents chatbot.
You need to share the bot with other team members so that they can try out the bot before you share the bot with customers.
What should you use?
A company plans to create Power Platform apps that consume industry-standard and proprietary data sources.
For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.
A company plans to use AI Builder to help improve business performance.
You need to determine which AI Models are available for use.
Which three types of models can you use? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
A toy company creates a text classification model in AI Builder to monitor customer feedback for specific key words.
When negative feedback is received for a toy, the company wants to proactively perform engineering reviews for the toy and schedule additional training sessions for workers who produce the toy.
What are two possible ways to achieve the goal? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
A company uses Microsoft 365 and Dynamics 365 Sales. The company does not have any developers on its staff.
You need to explain to the executives the benefits of using Power Platform apps.
What are two benefits? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
Your company wants to create a help desk system and implement Dynamics 365 Customer Service.
The company has the following requirements:
Provide an application to allow support team staff to chat live with a customer.
Automatically import data from a Microsoft Excel spreadsheet once a day.
Provide a chatbot that can assist customers who need support.
You need to determine which applications to use to meet the requirements.
Which applications should you use? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
A company plans to implement solutions that use Common Data Service as a data storage.
You need to recommend features to meet the company's needs.
Which features should you recommend? To answer, drag the appropriate features to the correct requirements. Each feature may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
A bank uses Power Platform apps and flows to support business processes.
The company would like to use historical client data to predict whether a client's loan application is likely to be approved or rejected.
You need to use AI Builder to implement the solution.
Which four actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
A company plans to create a Common Data Service environment.
For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.
A company needs to create several workflows and applications to help streamline their sales operations.
You need to determine which applications are appropriate for given scenarios.
Which applications should you use? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
A coworker is creating an app in Power Apps and needs to automatically synchronize data from an external source. The coworker is unable to locate a suitable Microsoft approved connector template in AppSource.
You need to recommend a solution for the coworker.
What should you recommend?
You are creating a Power Virtual Agents chatbot for a company.
Which component types should you use for each scenario? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
You create a Power Virtual Agents chatbot for use with Microsoft Teams. You are testing the chatbot.
Testers report the following issues:
Changes that you make to the chatbot are not seen by testers.
When users enter the word refund the chatbot must ask the user the product for which they would like a refund. The chatbot does not ask the user for product information.
You need to determine what needs to be done to fix the issues.
What should you do? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
You are authoring a Power Virtual Agents chatbot for a company.
For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.
You create a Power Virtual Agents chatbot for a company.
The management wants to learn about the effectiveness of the chatbot.
You need to identity the percentage of customers who stop responding to prompts from the chatbot.
Which report should you view?
You are creating a Power Virtual Agents chatbot to help users search for available meeting rooms within a building.
The chatbot must meet the following requirements:
Allow users to initiate the chatbot by typing the phrase Help me Meeting Guru.
Provide meeting room capacity options of 1-4 people and 5-10 people.
End the chatbot session if the user attempts to schedule a meeting room for more than 10 people.
You need to identify the actions to use.
Which actions should you use? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
You are building a Power Virtual Agents chatbot for a company.
You are working with an existing topic and would like to call an action.
Which technology is available to perform the action?
You create a Power Virtual Agents chatbot for a company. The chatbot will use common channels and services by which the company communicates with customers.
You need to determine which services the chatbot can be used with or added to.
Which two services can the chatbot be used with? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
You are planning to allow members of your team to test your chatbot. You must ensure this is done in a secure way.
A team member named User1 must test the chatbot.
You need to ensure that User1 can complete testing.
What should you do?
You are developing a Power Virtual Agents chatbot for a company.
For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.
A company is building an interactive chatbot to answer questions about product and product warranties.
You need to create conversation paths for questions about product warranties.
Which tool should you use?
A company plans to build Power Apps portals.
For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.
You create a canvas app by using the Generate from data feature. The app connects to a Microsoft SharePoint list.
For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.
You create a Power App portal.
When a user signs into the portal the following error displays: user not found
You confirm that the user's sign in information is correct.
You need to determine the cause of the error.
What should you do?
A company is building a Power Apps portal.
You need to select out-of-the-box portal types to meet the company's requirements.
Which portal types should you use? To answer, drag the appropriate portal types to the correct requirements. Each portal type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
A company is creating a canvas app to display data from a legacy system that is located on the company’s internal network.
You need to connect to the data.
What should you use?
A company plans to implement Power Platform apps. The company does not plan to use any development tools or plug-ins.
Which actions can you perform?
For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.
You need to explain the major components of the Common Data Model (CDM) and their functions.
Match each term to its definition.
Instructions: To answer, drag the appropriate term from the column on the left to its definition on the right. Each term may be used once, more than once, or not at all. Each correct match is worth one point.
NOTE: Each correct selection is worth one point.
A company uses Dynamics 365 Sales. The company uses a browser-based app named Sales Hub.
You need ensure that users can access data from mobile devices.
Which app should users install?
You have version 1.0.0.0 of a published Power Apps app. You create and publish version 2.0.0.0 of the app. A customer goes through the process of restoring the previous version of the app.
How many versions of the app are displayed in the Version tab for the app? To answer, select the appropriate option in the answer area.
You need to implement Microsoft Business Applications along with the Microsoft Power platform.
Which three Microsoft products are part of the Power platform? Each correct answer presents a complete
solution.
NOTE: Each correct selection is worth one point.
A distribution company has multiple warehouses.
Tax rates charged on sales orders need to be calculated based on locality and region.
You need to recommend a cost-effective solution that can be implemented quickly.
What should you recommend?
A company uses Power Apps.
You need to perform administrative tasks for the company.
Which admin centers should you use? To answer, drag the appropriate admin centers to the correct requirements. Each admin center may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
You create a user-owned custom entity by using Common Data Service.
For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.
A company has locations in multiple regions. The company develops solutions based on Power Apps and Power Automate.
You need to recommend features to support the implementation.
Which Power Platform features should you recommend? To answer, drag the appropriate features to the correct requirements. Each feature may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
A company uses Power Platform.
You must ensure that users cannot share customer data with other users. You must also ensure that uses cannot connect to data sources unless you grant the user explicit permissions to access a data source.
You need to recommend solutions to meet the company’s security requirements.
Which two types of policies should you recommend? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.
NO: 14 HOTSPOT
A company plans to use Power Platform to build apps which address specific business challenges.
You need to recommend the appropriate types of Power Apps to use.
What should you recommend? To answer, select the appropriate option in the answer area.
NOTE: Each correct selection is worth one point.
This question requires that you evaluate the BOLD text to determine if it is correct.
You have a Power Apps app. You create a new version of the app and then publish the new version. A customer goes through the process of restoring the previous version of the app. In the Version tab for the app, you will see two versions of the app.
Review the underlined text. If it makes the statement correct, select “No change is needed.” If the statement is incorrect, select the answer choice that makes the statement correct.
You are building Power Apps apps that use both Dynamics 365 Sales and Microsoft 365.
For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.
You manage the support team at a rapidly growing company.
Customers and support technicians need a better experience when logging and responding to support requests. You need more visibility into what the support technicians are doing every week.
You need to recommend tools to help the company's needs.
Which tools should you recommend? To answer, drag the appropriate tools to the correct requirements. Each tool may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
A travel company plans to use the Power Platform to create tools that help travel agents book customer travel.
You need to recommend solutions for the company.
What should you recommend? To answer, drag the appropriate tools to the correct requirements. Each tool may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
