Pegasystems PEGACPBA88V1 Certified Pega Business Architect 8.8 Exam Practice Test

Field: Total hours for each type of time tracked (work, vacation, sick)Method: Calculation

Field: Cumulative total of all hours for the weekMethod: Calculation

Field: Updated vacation and sick time balancesMethod: Data transform

Total hours for each type of time tracked (work, vacation, sick)

Method: Calculation

Explanation: The total hours for each type of time (work, vacation, sick) are derived by summing up the respective hours entered by the employee for each day. This involves simple arithmetic operations which are best handled by a calculation rule in Pega.

To configure a parent case to continue independently of its child cases, you need to adjust the Wait step settings in the parent case. By configuring the Wait step so that users can continue with the parent case process regardless of the child case status, the parent case does not need to wait for the child cases to reach a certain status or be resolved. This allows for parallel processing where the parent case progresses independently of the child cases.

In Pega, conditional processes can be added to a case life cycle to handle specific scenarios, such as when a passenger is traveling with a service animal. By adding an Identify service animal process and applying a condition to determine when this process should run, you can ensure that the required information about the service animal is collected only when needed. This approach keeps the main case flow streamlined while handling special requirements as necessary.

Import stories: When populating the backlog directly from a spreadsheet, the correct approach is to import the stories. Pega allows for importing user stories from spreadsheets to efficiently populate the backlog.

 Submission: This phase involves the initial contact and filing of the claim, which typically doesn't need to be a separate case as it's an initial action.

To sort the cases so that the case with the most recent create date appears at the top, you need to select the Highest to Lowest sort type for the Create Date column.

Select Highest to Lowest sort type: This ensures that the most recent date is listed first and the oldest date is listed last.

References:

Pega Academy: Report Definitions

Pega Documentation: Sorting Data in Reports

When a service level (SLA) adjusts the assignment urgency to 100 upon the goal interval lapsing, the following impacts occur:

Urgency Value Adjustment: The urgency value of the assignment is set to 100, indicating high priority.

Continued SLA Processing: Other SLA processing, such as escalating actions and notifications, continues as configured.

Urgency Cap: The urgency value remains at 100, which is the maximum urgency, but this does not halt other service level processing.

Therefore, setting the urgency to 100 indicates maximum priority but allows for continued SLA actions such as further escalation and notifications.

References:

Pega Academy: Service Level Agreements

Pega Documentation: SLA Urgency and Escalation Mechanisms

 MLP sizing leads to more precise resource planning: Proper sizing of the MLP ensures that resource planning is accurate, allowing the team to allocate the necessary resources effectively to meet the delivery timelines.

 Data records are displayed in a drop-down list by default: This is true because Pega displays data records in drop-down lists to facilitate user selection.

Decision tables in Pega are ideal for situations where you need to apply multiple conditions to arrive at a decision. They are best used when you have a limited number of conditions and actions that result in a discrete set of outcomes.

B. A dance studio recommending a membership type based on the number and type of dance classes is suitable for a decision table. The number and type of classes can be mapped to specific membership types in a table format where each row represents a possible scenario and outcome.

D. A hair care company suggesting a line of products based on various attributes such as hair type, scalp moisture, hair moisture, and whether it is color-treated is also suitable for a decision table. Each combination of attributes can correspond to a specific product recommendation, making a decision table an efficient way to handle these rules.

References:

Pega Decision Management Overview

Pega Academy: Decision Table Rules

When planning the next Minimum Lovable Product (MLP) release, a Pega Business Architect should focus on the three pillars of case design: Personas and Channels, Case Types, and Data and Interfaces.

Personas and Channels:

Personas: Identify the different user roles (personas) that will interact with the application. Understanding personas helps in designing user experiences that meet their needs.

Channels: Determine the channels (e.g., web, mobile) through which users will interact with the system. This ensures that the application is accessible and user-friendly across different platforms.

Case Types:

Case Types: Define the different types of cases that the application will manage. Case types are fundamental to structuring the application and ensuring that it can handle various processes and workflows efficiently.

Data and Interfaces:

Data: Identify the data required to support the case types and processes. This includes understanding data sources, data structures, and how data will be captured and used.

Interfaces: Determine the interfaces needed to integrate with external systems. Interfaces are crucial for ensuring that the application can interact with other systems and exchange information seamlessly.

References:

Pega Academy: Case Design

Pega Documentation: Minimum Lovable Product (MLP)

Create a new Analyst persona with the required access: To meet the specific security requirements of the new analyst, it is best practice to create a new persona that combines the necessary permissions from both the Author and Manager personas. This ensures that the analyst has tailored access to the features they need without altering existing personas or adding overlapping roles.

 A sales representative wants to quote the cost of an insurance policy based on selected coverage options: Calculated fields can dynamically determine the cost based on selected options.

Property reference: .Address(1).PostalCodeField type: Single record data relationship

Property reference: .ShippingAddress.CityField type: Text

Property reference: .BillingAddress.TelephoneField type: Multiple record data relationship

Property reference: .Address(1).PostalCode

Field type: Single record data relationship

Explanation: The .Address(1).PostalCode property indicates a specific postal code within a single address. The (1) suggests it’s part of an indexed or paged list, but each PostalCode is a single entity within that address record.

Project delivery leader: The Project Delivery Leader is responsible for overseeing the project plan, managing resources, and ensuring that project milestones are met. They play a key role in verifying the project plan and adjusting schedules to manage expectations and ensure timely delivery.