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Salesforce Integration-Architect Salesforce Certified Integration Architect (SU24) Exam Practice Test

Salesforce Certified Integration Architect (SU24) Questions and Answers

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Question 1

An Architect is required to integrate with an External Data Source via a Named Credential with an Apex callout due to technical constraints.

How is authentication achieved?

Options:

A.

Handle authentication with login flows.

B.

Handle authentication in the code.

C.

Connect via Salesforce Connect.

D.

Connect via Communities.

Question 2

Salesforce users need to read data from an external system via HTTPS request.

Which two security methods should an integration architect leverage within Salesforce to secure

the integration?

Choose 2 answers

Options:

A.

Connected App

B.

Named Credentials

C.

Authorization Provider

D.

Two-way SSL

Question 3

Northern Trail Outfitters needs to use Shield Platform Encryption to encrypt social security numbers in order to meet a business requirement.

Which two considerations should an Integration Architect do prior to the implementation of Shield Platform Encryption?

Choose 2 answers

Options:

A.

Encrypt the data using the most current key.

B.

Review shield platformencryption configurations.

C.

Encrypt all the data so that it is secure.

D.

Use Shield Platform Encryption as a user authentication or authorization tool.

Question 4

Universal Containers is a global financial company that sells financial products and services including, bank accounts, loans, and insurance. UC uses Salesforce Service cloud to service their customer via calls, live chat. The support agents would open bank accounts on the spot for customers who are inquiring about UC bank accounts.

UC Core banking system is the system of record for bank accounts and all accounts opened in salesforce have to be synced in real-time to the core banking system. Support agents need to inform the customers with the newly created bank account ID which has to be generated from the core banking system.

Which integration pattern is recommended for this use case?

Options:

A.

Use streaming API to generate push topic.

B.

Use outbound message.

C.

Use salesforce platform event.

D.

Use request and reply.

Question 5

An Integration Architect has built a solution using REST API, updating Account, Contact, and other related information. The data volumes have increased, resulting in higher API calls consumed, and some days the limits are exceeded. A decision was made to decrease the number of API calls using bulk updates. The customer prefers to continue using REST API to avoid architecture changes.

Which REST API composite resources should the Integration Architect use to allow up to 200 records in one API call?

Options:

A.

SObject Collections

B.

SObject Tree

C.

Batch

D.

Composite

Question 6

Northern Trail Outfitters (NTO) has an integration set up between a Salesforce org and a quoting system. NTO would like to show a notification to all sales representatives that use Salesforceanytime the quoting system will be taken down for maintenance.

Which Salesforce API should an Integration Architect use to fulfill this requirement?

Options:

A.

Connect REST API

B.

Tooling API

C.

REST API

D.

Streaming API

Question 7

Northern Trail Outfitters has recently experienced intermittent network outages in its

call center. When network service resumes, Sales representatives have inadvertently

created duplicate orders in the manufacturing system because the order was placed but the

return acknowledgement was lost during the outage.

Which solution should an architect recommend to avoid duplicate order booking?

Options:

A.

Use Outbound Messaging to ensure manufacturing acknowledges receipt of order.

B.

Use scheduled apex to query manufacturing system for potential duplicate or missing orders.

C.

Implement idempotent design and have Sales Representatives retry order(s) in question.

D.

Have scheduled Apex resubmit orders that do not have a successful response.

Question 8

A conglomerate is designing a Lightning Web Component (LWC) to display transactions aggregated from different sources. Their current system landscape is as follows:

1. Transactions are created at any time through their various on-premise and cloud-based systems.

2. All necessary transactions are replicated to a custom Transaction object in Salesforce. It is updated periodically so it only has a subset of the necessary transactions between updates.

3. Middleware supports publish-subscribe interactions and provides RESTful Enterprise APIs that can retrieve transactions from on-premise and cloud-based systems.

The company wants to address a usability concern regarding incomplete data displayed on the LWC component. What should the Integration Architect specify so the LWC will be able to display all the required transactions?

Options:

A.

Use the Continuation class to call the Enterprise APIs and then process the response in a callback method.

B.

Let the Lightning Data Service with an ©wire adapter display new values when the custom object records change.

C.

Call the Enterprise APIs directly from the LWC's JavaScript code and redisplay the LWC on receipt of the API response.

D.

Publish a Platform Event, have the middleware subscribe and update the custom object on receipt of Platform Event.

Question 9

Universal learning (UC) is embarked on Salesforce transformation journey, UC will decommission the legacy CRM system and migrate data to Salesforce. The data migration team asked for a recommendation to optimize the performance of the data load to Salesforce.

Which approach should used to meet the requirement?

Options:

A.

Use Bulk API to process jobs in parallel mode.

B.

Contact Salesforce support to schedule performance load.

C.

Use Bulk API to process jobs in serial mode.

D.

Use Bulk API to process jobs in high performance mode.

Question 10

The URL for an external service has been changed without prior notice. The service provides up to date money exchange rates that is accessed several times from Salesforce and is a business critical function for end users.

Which two solutions shouldan Integration Architect recommend be implemented to minimize potential downtime for users in this situation?

Choose 2 answers

Options:

A.

Named Credentials

B.

Remote Site Settings

C.

Content Security Policies

D.

Enterprise ESB

Question 11

An enterprise customer that has more than 10 million customers have the following systems and conditions in their landscape:

Options:

A.

Enterprise Billing System (EBS) - All customer's monthly billing is generated by this system.

B.

Enterprise Document Management System (DMS) Bills mailed to customers are maintained in the Document Management system.

C.

Salesforce CRM (CRM)- Customer information, Sales and Support information is maintained in CRM.

Question 12

NorthernTrail Outfitters needs to send order and line items directly to an existing finance application webservice when an order if fulfilled. It is critical that each

order reach the finance application exactly once for accurate invoicing.

What solution should anarchitect propose?

Options:

A.

Trigger invokes Queueable Apex method, with custom error handling process.

B.

Trigger makes @future Apex method, with custom error handling process.

C.

Button press invokes synchronous callout, with user handling retries in case of error

D.

Outbound Messaging, which will automatically handle error retries to the service.

Question 13

Northern Trail Outfitters (NTO) uses a custom mobile app to interact with their customers.

One of the features of the app are Salesforce Chatter Feeds. NTO wants to automatically post a Chatter item to Twitter whenever the post includes the #thanksNTO hashtag.

Which API should an Integration Architect use to meet this requirement?

Options:

A.

Connect REST API

B.

REST API

C.

Streaming API

D.

Apex REST

Question 14

A company's security assessment noted vulnerabilities on the un managed packages in their Salesforce orgs, notably secrets that are easily accessible and in plain text, such as usernames, passwords, and OAuth tokens used in callouts from Salesforce.

Which two persistence mechanisms should an integration architect require to be used to ensure that secrets are protected from deliberate or inadvertent exposure?

Choose 2 answers

Options:

A.

Encrypted Custom Fields

B.

Named Credentials

C.

Protected Custom Metadata Types

D.

Protected Custom Settings

Question 15

An Enterprise Customer is planning to implement Salesforce to support case management. Below, is their current system landscape diagram.

Considering Salesforce capabilities, what should the Integration Architect evaluate when integrating Salesforce with the current system landscape?

Options:

A.

Integrating Salesforce with Order Management System, Email Management System and Case Management System.

B.

Integrating Salesforce with Order Management System, Data Warehouse and Case Management System.

C.

Integrating Salesforce with Data Warehouse, Order Management and Email Management System.

D.

Integrating Salesforce with Email Management System, Order Management System and Case Management System.

Question 16

The sales Operations team at Northern Trail Outfitters imports new leads each day. An integrated legacy territory management system assigns territories to leads before Sales team members can work on them. The current integration often experiences latency issues.

Which two recommendations should an Architect make to improve the integration performance?

Choose 2 answers

Options:

A.

Reduce batch size of asynchronous BULK API.

B.

Reduce batch size of synchronous BULK API.

C.

Legacy system should submit in serial mode.

D.

Legacy system should submit in parallel mode.

Question 17

business requires automating the check and update of the phone number type

classification (mobile vs. landline) for all in-coming calls delivered to their phone

sales agents. The following conditions exist:

1. At peak, their call center can receive up to100,000 calls per day.

2. The phone number type classification is a service provided by an external service API.

3. Business is flexible with timing and frequency to check and update the records (throughout

the night or every 6-12 hours is sufficient).

ARemote-Call-In pattern and/or Batch Synchronization (Replication via ETL: System ->

Salesforce) are determined to work with a middleware hosted on custom premise.

In order to implement these patterns and mechanisms, which component should an integration architect recommend?

Options:

A.

ConnectedApp configured in Salesforce to authenticate the middleware.

B.

IoConfigure Remote Site Settings in Salesforce to authenticate the middleware.

C.

An API Gateway that authenticates requests from Salesforce into the Middleware (ETL/ESB).

D.

Firewall and reverse proxy are required to protect internal APIs and resource being exposed.

Question 18

Northern Trail Outfitters wants to use Salesforce as a front end for creating accounts using the lead-to-opportunity process.

1. An order is created in Salesforce when the opportunity is closed and won, but the back-end ERP system is the data master for order,

2. Customer wants to be able to see within Salesforce all the stages of order processing like Order Created, Order Shipped, Order Paid that are within the retention window.

Which two message durability considerations should an Integration Architect make when designing a solution to meet these business requirements?

Choose 2 answers

Options:

A.

When subscribing to Salesforce Event bus, ReplaylD is used with a value of -2 to be able to see old and new events.

B.

High-volume event messages are stored for 24 hours (one day).

C.

When subscribing to Salesforce Event bus, ReplaylD is used with a value of -1 to be able to see new events.

D.

High-volume event messages are stored for 72 hours (three days).

Question 19

Which two requirements should the Salesforce Community Cloud support for self-registration and SSO?

Choose 2 answers

Options:

A.

SAML SSO and Registration Handler

B.

OpenId Connect Authentication Provider and Registration Handler

C.

SAML SSO and just-in-time provisioning

D.

OpenId Connect Authentication Provider and just-in-time provisioning

Question 20

A health care services company maintains a Patient Prescriptions System that has 50+

million records in a secure database. Their customer base and data set growing rapidly. They want to make sure that the following policies are enforced:

1. Identifiable patient prescriptions must exist only in their secure system's database and

encrypted at rest.

2. Identifiable patient prescriptions must be made available only to people explicit authorized in

the Patient Prescriptions System assigned nurses and doctors, patient, and people explicitly the

patient may authorize.

3. Must be available only to verified and pre-approved people or legal entities.

To enable this, the company provides the following capabilities:

1. One-time use identity tokens for patients, nurses, doctors, and other people that expire within

a few minutes.

2. Certificates for legal entities.

. RESTful services.

The company has a Salesforce Community Cloud portal for patients, nurses, doctors, and other authorized people. A limited number of employees analyze deidentified data in Einstein

Analytics.

Which two capabilities should the integration architect require for the Community Cloud portal

and Einstein Analytics?

Choose 2 answers

Options:

A.

Identity token data storage

B.

Bulk load for Einstein Analytics

C.

Callouts to RESTful services

D.

Encryption in transit and at rest

Question 21

Northern Trail Outfitters is creating a distributable Salesforce package for other Salesforce orgs within the company. The package needs to call into a custor ApexREST endpoint in the central org. The security team wants to ensure a specific integration account is used in the central org that they will authorize after installation of the package.

Which three items should an architect recommend to secure the integration in the package?

Choose 3 answers

Options:

A.

Create an Auth provider in the package and set the consumer key and consumer secret of the

connected app in the central org.

B.

Contact Salesforce support and create a case to temporarily enable API access for managed

packages.

C.

Create a connected app in the central org and add the callback URL of each org the package is

installed in to redirect to after successful authentication.

D.

Use an encrypted field to store the password that the security team enters and use password

management for external orgs and set the encryption method to TLS 1.2.

E.

Use the Auth Provider configured and select the identity type as Named Principal with OAuth 2.0 as the protocol and Select Start Authentication Flow on Save.

Question 22

A company is planning on sending orders from Salesforce to a fulfillment system. The integration architect has been asked to plan for the integration.

Which two questions should the integration architect consider?

Choose 2 answers

Options:

A.

Can the fulfillment system create new addresses within the Order Create service?

B.

Can the fulfillment system make a callback into Salesforce?

C.

Can the fulfillment system implement a contract-first Outbound Messaging interface?

D.

Is the product catalog data identical at all times in both systems?

Question 23

Northern Trail Outfitters needs to make synchronous callouts "available to promise"services to query product availability and reserve inventory during customer checkout process.

Which two considerations should an integration architect make when building a scalable integration solution?

Choose 2 answers

Options:

A.

The typical and worst-case historical response times.

B.

The number batch jobs that can run concurrently.

C.

How many concurrent service calls are being placed.

D.

The maximum query cursors open per user on the service.

Question 24

When user clicks Check Preferences as part of a Lightning flow in Salesforce, preferences from an externally hosted RESTful service are to be checked in real-time. The RESTful service has OpenAPI 2.0 JSON definitions, responding in data types of Boolean and string values.

Which integration pattern and mechanism should be selected to meet the conditions?

Options:

A.

Fire and Forget: Process-driven platform events publishes events on Salesforce Event Bus.

B.

Remote Call-In: Salesforce REST API with REST Composite Resources.

C.

Request-Reply: Enhanced External Services invokes a REST API.

D.

Data Virtualization: Salesforce Connect map data external REST data in external objects.

Question 25

Given the diagram below, a Salesforce org, middleware, and Historical data store (with

20million records and growing) exists with connectivity between them

Historical records are archived from Salesforce and moved to Historical Data store (which

houses 20M records and growing; fine-tuned to be performant with search queries).

Call center agents use Salesforce, when reviewing occasional special cases, have requested

access to view the related historical case items that relate to submit cases.

Which mechanism and patterns are recommended to maximize declarative configuration?

Options:

A.

Use ESB tool with Data Virtualization pattern, expose OData endpoint, and then use Salesforce Connect to consume and display the External Object alongside with the Case object.

B.

C Use an ESB tool with a fire and forget pattern and then publish a platform event for the requested historical data.

C.

Use an ESB tool with Request-Reply pattern and then make a real-time Apex callout to the ESB endpoint to fetch and display component related to Case object

D.

Use an ETL tool with a Batch Data Synchronization pattern to migrate historical data into Salesforce and into a custom object (historical data) related to Case object.

Question 26

Northern Trail Outfitters (NTO) uses different shipping services for each of the 34 countries it serves. Services are added and removed frequently to optimize shipping times and costs. Sales Representatives serve all NTO customers globally and need to select between valid service(s) for the customer's country and request shipping estimates from that service.

Which two solutions should an architect propose?

Choose 2 answers

Options:

A.

Use Platform Events to construct and publish shipper-specific events.

B.

Invoke middleware service to retrieve valid shipping methods.

C.

Use middleware to abstract the call to the specific shipping services.

D.

Store shipping services in a picklist that is dependent on a country picklist.

Question 27

A company that is a leading provider of courses and training delivers courses using third

party trainers. The trainer for the company has to be verified from 10 different training

accreditation verification agencies before providing training for the company. Each training accreditation agency has its own response time, which could take days to confirm a trainer.

The company decided to automate the trainer accreditation verification process by integrating to the agencies’ web services.

What is the recommended approach to automate this process?

Options:

A.

Use salesforce external service to make the call out, Salesforce external service should check the verification agencies until the result is verified, then update the trainer status to "verified".

B.

Create a trigger on the trainer record to make a Callout to each verification agencies, write business logic to consolidate the verification then update the trainer status to verified".

C.

Make an apex callout using @future annotation to make the call out to all different agencies. The response should update the trainer status to "verified".

D.

Use middleware to handle the call out to the 10 different verification services, the middleware will handle the business logic of consolidating the verification result from t 10 services, then make a call-in to salesforce and update the verification status to "verified".

Question 28

A company has an external system that processes and tracks orders. Sales reps manage their leads and opportunity pipeline in Salesforce. In the current state, the two systems are disconnected and processing orders requires a lot of manual entry on sales rep part. This creates delays in processing orders and incomplete data due to manual entry.

As a part of modernization efforts, the company decided to integrate Salesforce and the order management system. The following technical requirements were identified:

1. Orders need to be created in real time from salesforce

2. Minimal customization*, and code should be written due to a tight timeline and lack of developer resources

3. Sales reps need to be able to see order history and be able to see most up to date information on current order status.

4. Managers need to be able to run reports in Salesforce to see daily and monthly order volumes and fulfillment timelines.

5. The legacy system is hosted on premise and is currently connected to the Enterprise Service Bus (ESB). The ESB is flexible enough to provide any methods and connection types needed by salesforce team.

6. There are 1000 sales reps. Each user processes/creates on average 15 orders per shift. Most of the orders contain 20–30-line items.

How should an integration architect integrate the two systems based on the technical requirements and system constraints?

Options:

A.

Use Salesforce external object and OData connector.

B.

Use Salesforce custom object, custom REST API and ETL.

C.

Use Salesforce standard object, REST API and ETL.

D.

Use Salesforce big object, SOAP API and Dataloader.

Question 29

What should an Architect recommend to ensure all integrations to the Northern Trail Outfitters company portal use SSL mutual authentication?

Options:

A.

Enable My Domain and SSL/TLS.

B.

Enforce SSL/TLS MutualAuthentication.

C.

Generate a Self-signed Certificate.

D.

Generate a CA-signed Certificate.

Question 30

A company needs to be able to send data from Salesforce to a homegrown system behind a corporate firewall. The data needs to be pushed only one way and doesn't need to be sent in real time. The average volume is 2 million records per day.

What should an integration architect consider when choosing the right option in building the integration between the external system and Salesforce?

Options:

A.

Due to high volume of records, number of concurrent requests can hit the limit for the REST API call to external system.

B.

Due to high volume of records, a third-party integration tool is required to stage records off platform.

C.

Due to high volume of records, the external system will need to use a BULK API Rest endpoint to connect to salesforce.

D.

Due to high volume of records, salesforce will need to make a REST API call to external system.

Question 31

Northern Trail Outfitters uses a custom Java application to display code coverage and test results for all of their enterprise applicationsand is planning to include Salesforce as well.

Which Salesforce API should an Integration Architect use to meet the requirement?

Options:

A.

SOAP API

B.

Analytics REST API

C.

Metadata API

D.

Tooling API

Question 32

Northern Trail Outfitters is seeking to improve the performance and security of outbound integrations from Salesforce to on-premise servers.

What should the Architect consider before recommending a solution?

Options:

A.

External gateway products in use

B.

A Default gateway restrictions

C.

Considerations for using Deterministic Encryption

D.

ShieldPlatform Encryption Limitations