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SAP C_C4H225_12 SAP Certified Technology Associate - SAP Emarsys Customer Engagement Implementation Exam Practice Test

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Total 80 questions
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SAP Certified Technology Associate - SAP Emarsys Customer Engagement Implementation Questions and Answers

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Question 1

Which of the following are supported functionalities within the SAP Emarsys Customer Engagement plug-in for Shopify? Note: There are 2 correct Answer: to this question.

Options:

A.

Automated triggering of Shopify e-commerce events as external events in SAP Emarsys Customer Engagement

B.

Automated installation of the Web Recommender template in your webshop

C.

Automated installation of the Web Extend data collection scripts on your Shopify themes

D.

Automated creation of Interactions programs for Shopify events

Question 2

When the frequency cap is activated, which email types count toward the cap?

Options:

A.

All email opened will add to the frequency count for each contact.

B.

All email types will add to the frequency count for each contact.

C.

All email types except transactional will add to the frequency count for each contact.

D.

Event-triggered (transactional) will add to the frequency count for each contact.

Question 3

You want to connect your own hosted databases to SAP Emarsys Customer Engagement using Relational Data Service (RDS). Which of the following connection types require a certificate authority (CA)? Note: There are 3 correct Answer: to this question.

Options:

A.

Google BigQuery

B.

Amazon Redshift

C.

Snowflake

D.

PostgreSQL

E.

MySQL

Question 4

You are setting up a new API call to add a new contact that has opted in, and you want to ensure the system opt-in field is set correctly. What value must you use?

Options:

A.

"31" : "True"

B.

"1" : "1"

C.

"1" : "True"

D.

"31" : "1"

Question 5

In which node can you choose filters and conditions such as "Country equals US"?

Options:

A.

Didn’t click link

B.

Quick filter

C.

Email behavior check

D.

Filter switch

Question 6

You are building an abandoned cart program that uses a discount voucher. You don't want any users to receive more than 1 voucher in a 30 day period. There are wait nodes in the program that spam multiple days. Which participation setting do you need?

Options:

A.

Contacts can enter this program again 30 days and 0 hours after exiting it.

B.

Contacts can enter this program again 30 days and 0 hours after entering it.

C.

Contacts can enter this program only once, ever.

D.

Contacts can enter this program any time, even if they are still in it.

Question 7

For which platforms does SAP Emarsys Customer Engagement provide a standard connector? Note: There are 2 correct Answer: to this question.

Options:

A.

Magento

B.

BigCommerce

C.

Shopify

D.

WooCommerce

Question 8

You want to update your contact database. Which of the following options are recommended when it comes to uniquely identifying contacts? Note: There are 3 correct Answer: to this question.

Options:

A.

Use date of birth.

B.

Use email address.

C.

Use first name and last name.

D.

Use an external ID.

E.

Use an SAP Emarsys Customer Engagement internal ID.

Question 9

What does the CRM Ads - Remove from Audience node do in the Automation Center?

Options:

A.

It finishes the program early.

B.

It removes any contacts with invalid email addresses from the program.

C.

It adds contacts to another program.

D.

It removes the contact from the audience so that they don’t see the campaigns.

Question 10

You are configuring the SAP Emarsys Customer Engagement plug-in for Shopify. What is the first data set you should enable?

Options:

A.

Web Extend

B.

Product data

C.

Customer data

D.

Order data

Question 11

In your test campaign, only 50% of push messages are delivered. The error message states "Invalid push token". What do you do?

Options:

A.

Add iOS and Android platform-specific values for your messages.

B.

Check your segmentation criteria and only include push-enabled users.

C.

Create a silent push message.

D.

Check the SDK version in your app.

Question 12

You are connecting your Magento shop with SAP Emarsys Customer Engagement using the Magento 2 plug-in. Which of the following scenarios are valid? Note: There are 2 correct Answer: to this question.

Options:

A.

Multiple Magento stores into one SAP Emarsys Customer Engagement account

B.

Single Magento store into multiple SAP Emarsys Customer Engagement accounts

C.

Multiple Magento websites into one SAP Emarsys Customer Engagement account

D.

Single Magento store into one SAP Emarsys Customer Engagement account

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