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SAP C_C4H410_21 SAP Certified Application Associate - SAP Sales Cloud 2111 Exam Practice Test

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Total 120 questions
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SAP Certified Application Associate - SAP Sales Cloud 2111 Questions and Answers

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Question 1

Which of the following actions can you perform with the Adaptation function? Note: There are 2 correct Answers to this question.

Options:

A.

Create an extension field and define its properties.

B.

Create code list restrictions.

C.

Assign a page layout to achieve dynamic user interfaces.

D.

Create workflow rules.

Question 2

There is a report that uses real-time data in SAP BusinessObjects BI. You want to use this report in SAP Sales Cloud, with minimum effort spent. How do you achieve this?

Options:

A.

Use a mashup approach.

B.

Build a custom dashboard.

C.

Build a custom UI screen.

D.

Use a data transfer approach.

Question 3

What are some of the features that SAP Sales Cloud provides during the Visit Planning phase? Note: There are 2 correct Answers to this question.

Options:

A.

Notifications for visit plan approval

B.

Status of tasks completed during the visit

C.

A calendar view containing visit details

D.

Map-based route planning

Question 4

Based on which organizational elements can you define the distribution chain information in the product master? Note: There are 2 correct Answers to this question.

Options:

A.

Distribution channel

B.

Plant

C.

Sales organization

D.

Sales unit

Question 5

Which features are available when you create a sales forecast? There are 2 correct answers to this question.

Options:

A.

Multi-level categorization

B.

Multi-dimensional forecasting

C.

Multi-level overrides

D.

Multi-dimensional rules

Question 6

You need to assign one contact to multiple accounts. How do you create this contact in SAP Hybris Cloud for Customer? Please choose the correct answer.

Options:

A.

You create different contacts for each account.

B.

You merge both accounts and create the contact record for that account.

C.

You create the contact master record only and add it to the account hierarchy.

D.

You create the contact for the first account and add the same contact to the second account.

Question 7

Your customer defines a person who is responsible for checking every SAP Sales Cloud upgrade. Upgrade notifications need to be sent via e-mail to this person. Which of the following steps must you perform in SAP Sales Cloud to set this up?

Options:

A.

Assign the IT contact to a business role with Administrator authorizations.

B.

Define the IT contact in the Service Control Center.

C.

Define the IT contact in the business configuration scoping.

D.

Create a download account on the SAP Support Portal.

Question 8

Which of the following planning dimensions can you use to set up a sales target plan? Note: There are 3 correct Answers to this question.

Options:

A.

Employee

B.

Sales area

C.

Territory

D.

ABC classification

E.

Account

Question 9

Which of the following steps are required when you set up a custom report that you want to make available for end users? Note: There are 2 correct Answers to this question.

Options:

A.

Create a key figure.

B.

Create a KPI.

C.

Choose a data source.

D.

Assign the report to a work center view.

Question 10

How do you do mass upload routing rules for visits? Note; There are 2 correct Answers to this question.

Options:

A.

Upload an Excel file manually.

B.

Use asynchronous Web services.

C.

Use an OData service.

D.

Use scoping.

Question 11

When using Data Workbench for the initial load, which of the following activities are steps in the migration process? Note: There are 2 correct Answers to this question.

Options:

A.

Request a new test tenant.

B.

Align data fields with input fields.

C.

Import data from the template file.

D.

Activate the data migration functionality in scoping.

Question 12

Which of the following are characteristics of free goods usage in SAP Sales Cloud? Note: There are 3 correct Answers to this question.

Options:

A.

Items are read-only in the sales document.

B.

Inclusive determinations are allowed.

C.

Exclusive determinations are allowed.

D.

Items are editable in the sales document.

E.

Free goods determination is triggered by credit check.

Question 13

Which characteristics apply to the SAP customer factsheet? Note: There are 2 correct Answers to this question.

Options:

A.

Editing can be performed directly in the factsheet.

B.

Data is displayed in PDF format.

C.

Connection with the Web service in SAP ERP or SAP CRM is invoked.

D.

A VPN connection is required.

Question 14

Which of the following attributes within an opportunity can you use to create a forecast? Note: There are 2 correct Answers to this question.

Options:

A.

Weighted revenue

B.

Total contract value

C.

Item revenue

D.

Expected revenue

Question 15

Which of the following activities can you perform when you set up territory hierarchies? Note: There are 2 correct Answers to this question.

Options:

A.

Upload Territory Hierarchy from Excel

B.

Assign an employee responsible for a territory.

C.

Create Multiple Root Hierarchies.

D.

Set an account for territory override

Question 16

Which options do you have when you create an activity plan? Note; There are 2 correct Answers to this question.

Options:

A.

Define workflow rules for the activity plan.

B.

Define the validity of the activity plan.

C.

Define whether tasks are mandatory.

D.

Define route planning for visit execution.

Question 17

Which of the following business objects can be used in a default approval process? Note: There are 2 correct Answers to this question.

Options:

A.

Visit

B.

Sales quote

C.

Ticket

D.

Appointment

Question 18

What happens during the lead aging notification process? Note: There are 2 correct answers to this question.

Options:

A.

The manager of the sales representative receives the notification.

B.

The sales representative of the lead receives the notification.

C.

A new high-priority notification is triggered after the first notification expires.

D.

By default, the priority for the notification is set to high.

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