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SAP C_C4H41_2405 SAP Certified Associate - Implementation Consultant - SAP Sales Cloud Exam Practice Test

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Total 80 questions
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SAP Certified Associate - Implementation Consultant - SAP Sales Cloud Questions and Answers

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Question 1

What is the difference between a business user and an employee? Note: There are 2 correct answers to this question.

Options:

A.

Business users can be assigned directly to the organizational structure.

B.

Employees can be assigned access rights and business roles

C.

Employees can be created using a data migration template

D.

Employees can be assigned to a sales team for an account

Question 2

A report uses real-time data in SAP BusinessObjects BI. You want to use this report in SAP Sales Cloud, with minimum effort spent. What would you use to achieve this?

Options:

A.

URL mashup

B.

HTML mashup

C.

Custom forms

D.

Custom Object Builder

Question 3

When working with sales plans and forecasts, which of the following can you do when creating new versions? Note There are 2 correct answers to this question.

Options:

A.

You can use many active versions simultaneously

B.

You can only use new plan versions to simulate scenarios.

C.

You can only have one active version at a given time

D.

You can only view reports once plan versions are released

Question 4

What process steps are required when defining a new workflow rule? Note: There are 3 correct answers to this question

Options:

A.

Define action.

B.

Select timing.

C.

Select one business object

D.

Define approvers

E.

Select up to three business objects

Question 5

When you generate an account summary, what type of information is displayed? Note: There are 3 correct answers to this question

Options:

A.

YTD revenue

B.

Relationships

C.

Campaigns

D.

Account team

E.

Billing status

Question 6

You need to configure SAP Sales Cloud to notify a salesperson if a lead is more than one month old. Which configuration must you perform?

Options:

A.

Scoping

B.

Personalization

C.

Adaptation

D.

Fine-tuning

Question 7

You need to migrate data from an external system to SAP Sales Cloud.

Which activities must you perform when using the Data Workbench for the initial load?

Note: There are 2 correct answers to this question.

Options:

A.

Align data fields with input fields

B.

Activate the data migration functionality in scoping

C.

Import data from the template file

D.

Request a new test tenant

Question 8

How can you set the lead qualification levels in SAP Sales Cloud? Note: There are 2 correct answers to this question.

Options:

A.

Based on lead status

B.

Based on surveys

C.

Based on product lists

D.

Maintain manually

Question 9

Which of the following actions can you perform with the Adaptation function? Note: There are 2 correct answers to this question

Options:

A.

Create workflow rules

B.

Assign a page layout to achieve dynamic user interfaces.

C.

Create code list restrictions

D.

Create an extension field and define its properties

Question 10

Which of the following can you do with extension fields? Note: There are 2 correct answers to this question

Options:

A.

Change the field to be read-only in personalization

B.

Add the field to the access sequence price lists

C.

Add the field to a sales planning dimension

D.

Create a field for a particular business context

Question 11

Which of the following planning dimensions can you use to set up a sales target plan? Note: There are 2 correct answers to this question.

Options:

A.

Sales unit

B.

ABC classification

C.

Sales area

D.

Product

Question 12

Which of the following are characteristics of free goods usage in SAP Sales Cloud? Note: There are 3 correct answers to this question.

Options:

A.

Inclusive determinations are allowed

B.

Items are read-only in the sales document

C.

Items are editable in the sales document

D.

Exclusive determinations are allowed

E.

Free goods determination is triggered by credit check.

Question 13

Which activities can you perform when you create a new territory hierarchy? Note: There are 2 correct answers to this question.

Options:

A.

Assign business documents to a territory

B.

Upload a territory team

C.

Assign multiple owners to a territory

D.

Assign an employee responsible for a territory

Question 14

You need to perform data migration in SAP Sales Cloud.In which scenarios would you opt for tool-based migration instead of manual migration? Note: There are 2 correct answers to this question.

Options:

A.

When you are working with unstructured data

B.

When there is NO migration template available for a specific object

C.

When you need to perform multiple data loads to different systems

D.

When you need to migrate data over a weekend

Question 15

Which of the following API types does SAP recommend to use to achieve clean core integrations? Note: There are 2 correct answers to this Question.

Options:

A.

Data

B.

IDoc

C.

RFC

D.

SOAP

Question 16

Your customer assigns a person responsible for checking every SAP Sales Cloud upgrade. Upgrade notifications need to be sent via e-mail to this person. Which of the following steps do you perform in SAP Sales Cloud to configure this? Note: There are 2 correct answers to this question.

Options:

A.

In the Service Control Center, set the contact type to IT Contact

B.

In the Service Control Center, create a new contact in the Maintenance Schedule List view

C.

Assign the contact to a business role with Administrator permissions

D.

In the Service Control Center, create a new contact in the Contact Details view

Question 17

Which of the following can you use to explore released APIs?

Options:

A.

SAP Application Interface Framework

B.

SAP Business Accelerator Hub

C.

SAP Integration Suite

Question 18

In SAP Sales Cloud, which features are available in Adaptation Mode for non-Master Layout? Note: There are 2 correct answers to this question

Options:

A.

Add the field to OData Service

B.

Move the field to other pane

C.

Set the field Font Color

D.

Set the field as mandatory

Question 19

Which actions can you perform to control a user's authorizations? Note: There are 2 correct answers to this question

Options:

A.

Assign work centers

B.

Assign the user to a territory.

C.

Modify settings in the Access Restrictions tab.

D.

Maintain attribute sets.

Question 20

What features can you configure when setting up social media interactions in SAP Sales Cloud? Note: There are 2 correct answers to this question.

Options:

A.

Set the channel as active or inactive

B.

Set up message export runs

C.

Set an alternate response channel

D.

Set up activities based on social media feeds

Question 21

Which feature of the sales order can you use for cross-selling or upselling?

Options:

A.

External pricing

B.

Recommended products

C.

Price lists

D.

Product hierarchy

Question 22

You need to enable offline pricing for an SAP Sales Cloud standalone solution. What do you need to replicate?

Options:

A.

Condition table specific to a sales office

B.

Billing information specific to a sales office

C.

Access sequence specific to a sales office

D.

Customer price conditions specific to a sales office

Question 23

What can you use to map the complex organizational structure of a large account in SAP Sales Cloud?

Options:

A.

Territory hierarchy

B.

Organizational structure

C.

Account hierarchy

D.

360 overview

Question 24

You would like the sales representatives to only view details for accounts in their own territory. Which feature would you use to achieve this?

Options:

A.

Access restrictions

B.

Access context

C.

Business users

D.

Business roles

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