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SAP C_C4H450_21 SAP Certified Integration Associate - SAP Sales and Service Cloud Exam Practice Test

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SAP Certified Integration Associate - SAP Sales and Service Cloud Questions and Answers

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Question 1

What is SAP's recommendation for data filtering when using IDoc communication?

Options:

A.

Use a condition filter in the middleware to ensure other integrations are NOT impacted and all filtering logic can be maintained in one central place

B.

Use custom BAdis to ensure other integrations are NOT impacted by SAP Sales and Service Cloud integration

C.

Use the standard filtering objects in the ALE distribution model. If this is NOT sufficient, use the IDOC_CREATION_CHECK BADI

D.

Use the change pointers BADI, IDOC_DATA_MAPPER. If this is NOT sufficient, use the IDOC_CREATION_CHECK BADI

Question 2

When do you download the WSDL from the communication arrangement for integration between SAP S/4HANA and SAP Sales and Service Cloud?

Options:

A.

When using a user ID and password for the authentication

B.

After configuring the communication arrangement for the first time

C.

When using client certificates for the authentication

D.

After adding an extension field using the adaptation tools

Question 3

Thefollowing screenshot is an IDoc error from SAP ERP.No IDoc saved in target system (SOAP HTTP)Message no. EA391 Diagnosis.The SOAP application was started in the target system. However, errors occurred in the target system, which mean that IDocs cannot be saved.The following error message was sent: [CXF][Transport][HttpException]:HTTP response '401: Unauthorized when communicating with https:/ /my.crm.ondemand.com/sap/be/srt/scs/sap/business partnererpreplicationi?Messageld- 0050563F-060D-lE Procedure Inform your system administrator.What does the error message shown in the screenshot indicate?

Options:

A.

The error indicates missing authorization when the message is received in SAP Cloud Integration.

B.

The error indicates that the SAP Cloud Integration client certificate has expired.

C.

The error indicates invalid authentication when the message is received in SAP Sales and Service Cloud.

D.

The error indicates that the SAP Sales and Service Cloud server certificate has expired.

Question 4

Which report is used to automatically generate integration settings for data exchange in SAP S/4HANA?

Options:

A.

SAPLCFC COMMON

B.

CODD- CODE- LIST- MAPPING

C.

RCOD- CHECK- EZE CONNECTIVITY

D.

RCOD- CREATE- CONNECTIVITY- SIMPL

Question 5

Which objects are exchanged bi-directionally between SAP Sales and Service Cloud and SAP S/4HANA?Note: There are 2 correct answer to this question.

Options:

A.

Accounts and Contacts

B.

Products and Van Stock

C.

Invoice and Delivery Note

D.

Sales Orders and Quotes

Question 6

What manual step do youhave to perform in the simplified web service configuration of transaction SOAMANAGER?

Options:

A.

Service binding

B.

Authentication method

C.

Provider system

D.

Identifiable business context

Question 7

What are some possible reasons to use SAP Cloud Integration as integration technology with SAP Sales and Service Cloud?Note: There are 2 correct answer to this question.

Options:

A.

The customer does not use SAP Process Orchestration in the existing landscape

B.

The customer uses cloud-to-cloud integration

C.

The customer does not want to install an SAP Process Orchestration add-on.

D.

The customer can select any available integration adapter.

Question 8

How is the SAP Sales and Service Cloud account number shown in the business partner record in SAP CRM?

Options:

A.

External reference field

B.

Identification number of type CRMPCD

C.

Relationship assignment block

D.

Custom field designated in the mapping

Question 9

Which of the following interfaces between SAP CRM and SAP Sales and Service Cloud in the prepackaged integration content is bidirectional?

Options:

A.

Service Request to Service Request

B.

Sales Quote to Sales Quote

C.

Opportunity to Opportunity

D.

Ticket to Ticket

Question 10

What are the prerequisites in SAP CRM for integrating with SAP Sales and Service Cloud? Note: There are 2 correct answer to this question.

Options:

A.

SAP CRM 7.0 must have EHPO SP6 installed

B.

SAP CRM must integrate with SAP ERP 6.0 EHPO SP6.

C.

The SAP SAP Sales and Service Cloud add-on must be installed on SAP CRM

D.

The SAP CRM system must be dual stack.

Question 11

What happens during SSL/TLS handshake when certificate based authentication is used?Note: There are 3 correct answer to this question.

Options:

A.

The client generates a new client certificate

B.

The server generates a new server certificate

C.

The client requests the server certificate from the server.

D.

The server validates the client certificate

E.

The server requests the client certificate from the client.

Question 12

What are the main benefits of Kyma runtime?Note: There are 3 correct answer to this question. NO:

Options:

A.

It receives SAP support for the open source environment version.

B.

It allows building event and API-based applications side-by-side

C.

It provides a service catalog for easy instantiation and consumption of services.

D.

It provides a secure connectivity to SAP applications and is fully built on open source

E.

It supports building functionality directly inside the core solution.

Question 13

Which transaction code do you use to configure IDocs for immediate transfer?

Options:

A.

Simple Job Selection (SM37)

B.

Ports in IDoc Processing (WE21)

C.

Partner Profiles (WE20)

D.

Configuration of RFC Connections (SM59)

Question 14

Prepackaged integration content is delivered for SAP Cloud Integration and SAP Process Orchestration.When do you use SAP Process Orchestration instead of SAP Cloud Integration to integrate SAP ERP with SAP Sales and Service Cloud?

Options:

A.

SAP Process Orchestration is configured to use the Java-only stack

B.

SAP Process Orchestration is already in use and can be re-used for the integration project.

C.

SAP Process Orchestration has at least release 7.10.

D.

SAP Cloud Integration cannot be installed within the time frame required for the project.

Question 15

When does SAP recommend integrating SAP Sales and Service Cloud with SAP CRM?Note: There are 2 correct answer to this question.

Options:

A.

When the customer wants to leverage the on-premise business processes with innovations in SAP Sales and Service Cloud

B.

When the business processes provided in SAP Sales and Service Cloud are duplicates of the business processes used in SAP CRM

C.

When the end user must switch between SAP Sales and Service Cloud and SAP CRM in one object

D.

When SAP Sales and Service Cloud acts as a mobile layer on top of SAP CRM

Question 16

You want to integrate SAP Sales and Service Cloud with SAP ERP using SAP Cloud Integration.What information should you provide in the path field in the outbound communication arrangement?

Options:

A.

The path of the deployed integration flow

B.

The path of the communication system

C.

The path of the reverse proxy

D.

The path of the SAP ERP IDoc service

Question 17

While monitoring messages in SAP Cloud Integration, you see the following error: [NoArtifactDescriptorFoundForArtifactName] No artifact descriptor found for artifactName C4C_OM1ROOR_TR16What could be the problem?Note: There are 2 correct Answer: to this question

Options:

A.

The SAP Cloud Integration certificate has expired.

B.

The client certificate uploaded into the integration flow has no credentials.

C.

The authentication artifact name was spelled incorrectly in the integration flow configuration.

D.

The basic authentication artifact was not deployed.

Question 18

What does SAP recommend in SAP Sales and Service Cloud before you perform the initial loads?Note: There are 3 correct answer to this question. NO:

Options:

A.

Deactivate Code List Mappings

B.

Switch off Address Checks

C.

Undeploy SAP Cloud Integration artifacts

D.

Notify SAP Cloud Operations

E.

Switch off Feeds

Question 19

Which features require a specific enhancement package for integrating SAP Sales and Service Cloud with SAP ERP?Note: There are 2 correct Answer: to this question

Options:

A.

View SAP ERP sales order details in the SAP Sales and Service Cloud opportunity

B.

View a PDF print preview of SAP ERP quotes in the SAP Sales and Service Cloud opportunity

C.

View a PDF print preview of SAP Sales and Service Cloud opportunities in the SAP ERP account master data

D.

View SAP ERP product master data details in the SAP Sales and Service Cloud opportunity

Question 20

How can you block prospect replication from SAP Sales and Service Cloud?

Options:

A.

Configure the respective Communication Arrangement Filter

B.

Mark the respective option during the setup of the Business Partner Communication Arrangement

C.

Implement the logic in BAdI CRMXIF_PARTNER_R_MAP

D.

Use the ALE Distribution model

Question 21

What action is required when you receive the connectivity error ICM_HTTP_SSL_ERROR in SAP Sales and Service Cloud?

Options:

A.

Request and upload a new client certificate from the certificate authority

B.

Upload the client certificate to the communication arrangement

C.

Change the URL to use HTTPS

D.

Upload the root certificates to the SAP Sales and Service Cloud trust store

Question 22

Which steps do you need to perform in SAP Process Orchestration when it is used for integration with SAP Sales and Service Cloud?Note: There are 2 correct Answer: to this question

Options:

A.

Define the technical and business system for SAPS/4HANA and SAP Sales and Service Cloud

B.

Set up the secure connection (SSL) in SAP S/4HANA

C.

Import the Enterprise Services Repository content

D.

Create an RFC destination to SAP Sales and Service Cloud

Question 23

When do you import an updated WSDL into SAP Cloud Integration?

Options:

A.

When the initial deploy fails and a new version of the WSDL needs to be exported

B.

When using a reduced IDoc, for example, MATMAS_CFS

C.

When fields required for the integration scenario have been added to the service

D.

When using a synchronous web service

Question 24

Which features apply to synchronous interfaces?Note: There are 2 correct Answer: to this question

Options:

A.

Error handling needs to be done on the receiver side, as the sender doesn't get a response

B.

You get an immediate response from the target system

C.

The error handling needs to be done by the requester based on the response

D.

There is no immediate response from the target system.

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