SAP C_C4H62_2408 SAP Certified Associate - Implementation Consultant - SAP Customer Data Cloud Exam Practice Test

Risk-Based Authentication (RBA) in SAP Customer Data Cloud allows you to configure risk factors to improve login security. The following risk factors can be configured through the RBA UI:

B. Unsuccessful logins on a specific date: Tracks failed login attempts on a specific date, which could indicate suspicious activity.

C. Unsuccessful logins from a different account but from the same IP: Detects potential brute-force attacks or shared credentials by identifying multiple failed login attempts from the same IP but for different accounts.

D. Login from a different location: Identifies logins originating from unusual or unexpected geographic locations, which may indicate unauthorized access.

The other options are incorrect:

A. Login during a specific time frame: While time-based restrictions can be implemented via policies, this is not a configurable risk factor in the RBA UI.

SAP Customer Data Cloud References:

Risk-Based Authentication Overview.

Configuring Risk Factors.

Data Schema

In SAP Customer Data Cloud, JavaScript parameter events are used to handle specific user interactions or system events. The valid event among the options is:

C:onConnectionAddedis a valid JavaScript event triggered when a new social or external connection is added to a user's account.

The other options are incorrect:

A:onLogoutis not a valid JavaScript parameter event in SAP Customer Data Cloud.

B:onLoginis not a valid JavaScript parameter event in SAP Customer Data Cloud.

D:onSubmitis not a valid JavaScript parameter event in SAP Customer Data Cloud.

SAP Customer Data Cloud References:

JavaScript Events Reference.

onConnectionAdded Event.

In theCustomer Identity policiessection of SAP Customer Data Cloud, you can define the following password attributes:

Option A: Incorrect. Themaximum password lengthis not configurable in the Customer Identity policies. Only the minimum length is enforced.

Option B: Correct. Thepassword reset token expiration timecan be configured to determine how long a password reset link remains valid.

Option C: Incorrect. The concept ofmax character groups(e.g., requiring a mix of uppercase, lowercase, numbers, and symbols) is not a configurable attribute in the policies.

Option D: Correct. Theminimum password lengthcan be defined to enforce strong password requirements.

References:

SAP Customer Data Cloud - Password Policies

Password Reset Token Configuration

If CSV translation files have been uploaded but the screen-sets are not displaying the correct translations, you can fix this issue by specifying the user's locale using theprofile.localeparameter in theaccounts.showScreenSetAPI call. This ensures that the correct language translations are applied based on the user's profile.

Option A: Incorrect. ThecustomLangparameter is not a valid configuration option in the Web SDK for applying translations.

Option B: Incorrect. Browser-provided automatic translations are unrelated to SAP Customer Data Cloud's localization settings and should not be relied upon.

Option C: Correct. Theprofile.localeparameter in theaccounts.showScreenSetcall explicitly sets the language for the screen-set based on the user's profile.

Option D: Incorrect. Thelangparameter in Web SDK configuration is not used to apply translations dynamically during runtime.

References:

SAP Customer Data Cloud - Localization

accounts.showScreenSet API Documentation

The registration completion screen is triggered in scenarios where additional information or actions are required to complete the registration process. These include:

A: If the terms-of-service consent record has expired, the user must re-consent, which triggers the registration completion screen.

D: If a user registers via a social network and a mandatory field (e.g., first name, last name) is missing, the registration completion screen is displayed to collect the missing information.

The other options are incorrect:

B: When a user logs in via a social network with an email already associated with an existing account, it typically triggers an account linking process, not the registration completion screen.

C: A new consent version with the same reconsent cutoff does not necessarily trigger the registration completion screen unless the user needs to explicitly re-consent.

SAP Customer Data Cloud References:

Web Screen-Sets Overview.

Registration Completion Scenarios.

Thesubscription schemain SAP Customer Data Cloud includes fields that define the state and metadata of a subscription. The correct fields are:

Option A: Correct. TheacceptanceDatefield records the date and time when the user accepted the subscription.

Option B: Incorrect.doubleOptinis not a field in the subscription schema. Instead, it refers to a process for confirming subscriptions.

Option C: Incorrect.isEnabledis not a standard field in the subscription schema. It may refer to whether the subscription is active, but this is represented by other fields likeisSubscribed.

Option D: Correct. TheisSubscribedfield indicates whether the user is currently subscribed to the service or communication.

References:

SAP Customer Data Cloud - Subscription Schema

Subscription Management

In a JSON Web Token (JWT), thesub(subject) claim represents the unique identifier of the user. It is a standard claim defined in the JWT specification (RFC 7519) and is used to identify the principal (user) that is the subject of the token. Thesubclaim is mandatory in many identity protocols, including OpenID Connect (OIDC), where it serves as the UID of the user.

Option A: Incorrect. Thekid(key ID) is used to identify the cryptographic key used to sign the token, not the user.

Option B: Incorrect. Theidclaim is not a standard JWT claim and is not used to represent the UID of the user.

Option C: Incorrect. TheuserKeyis not a standard JWT claim and does not represent the UID of the user.

Option D: Correct. Thesubclaim is the standard attribute in a JWT that represents the UID of the user.

References:

JSON Web Token (JWT) RFC 7519

OpenID Connect Core Specification

To mark an account as successfully transferred in SAP Customer Data Cloud after updating an external database, you need to update the account's status using theaccounts.setAccountInfoAPI. This API allows you to modify account attributes, such as marking the account as transferred.

Option A:accounts.setSchemais used to define or modify the schema of account objects, not to update individual account data.

Option B & C:accounts.webhooks.setis not a valid API endpoint in SAP Customer Data Cloud.

Option D:accounts.setAccountInfois the correct API to use, as it allows you to update account attributes using the UID from the notification and a valid bearer token for authentication.

SAP Customer Data Cloud References:

API Reference - accounts.setAccountInfo.

Webhooks Integration Guide.

When building a dataflow to transfer existing users' subscriptions from a marketing system to SAP Customer Data Cloud, the following actions are necessary:

Decrypt the PGP-encrypted file: Since the source file is encrypted, you must use thefile.decrypt.pgpcomponent to decrypt it before processing.

Handle errors during account updates: After writing data to SAP Customer Data Cloud using thedatasource.write.gigya.accountcomponent, you should add an error-handling step to capture records that fail to update.

Compress failed records: Failed records need to be zipped and sent back to the S3 bucket. Thefile.compress.zipcomponent is used for this purpose.

Option B: Adding an error-handling step afterdatasource.read.amazon.s3is unnecessary because errors at this stage are typically related to file retrieval, not data processing.

Option D: Thefile.encrypt.pgpandfile.uncompress.zipcomponents are irrelevant to this scenario, as the requirement is to decrypt and compress, not encrypt or uncompress.

SAP Customer Data Cloud References:

SAP Customer Data Cloud - Dataflows Overview.

Dataflow Components - File Operations.

Error Handling in Dataflows.

In SAP Customer Data Cloud, webhooks can be configured for specific events to trigger notifications to external systems. The following events are supported and can be configured in the Console:

Account registered: Triggered when a new account is created.

Consent granted: Triggered when a user grants consent for data usage.

Account verified: Triggered when an account is successfully verified (e.g., email verification).

The other options are not valid:

C. Account deleted: This event is not supported for webhook configuration in SAP Customer Data Cloud.

E. Subscription updated: While subscription-related events may exist, they are not part of the standard webhook events for SAP Customer Data Cloud.

SAP Customer Data Cloud References:

SAP Customer Data Cloud - Webhooks Configuration.

Supported Webhook Events.

In SAP Customer Data Cloud, the valid JavaScript parameter event among the options is:

C. onConnectionAdded: This event is triggered when a new social or external connection is added to a user's account. It is commonly used to handle scenarios where users link additional identities (e.g., social accounts) to their existing account.

The other options are incorrect:

A. onLogout: This is not a valid JavaScript parameter event in SAP Customer Data Cloud.

B. onLogin: This is not a valid JavaScript parameter event in SAP Customer Data Cloud.

D. onSubmit: This is not a valid JavaScript parameter event in SAP Customer Data Cloud.

SAP Customer Data Cloud References:

JavaScript Events Reference.

onConnectionAdded Event.

The recommended approach to make a native API call, such asgetAccountInfo, from an Android client is to use the internal SDK methodGigya.getInstance().send. This method ensures secure and efficient communication with the SAP Customer Data Cloud APIs.

A: TheGigya.getInstance().sendmethod is specifically designed for making API calls within the SDK framework. It handles authentication, serialization, and other necessary processes internally.

B & D: Making direct HTTP GET or POST calls to the API endpoint using an application key and secret is not recommended because it exposes sensitive credentials and bypasses the SDK's built-in security mechanisms.

C: Passing the application key and secret as method arguments is unnecessary and insecure when using the SDK's internal methods.

SAP Customer Data Cloud References:

Android SDK Guide.

Making API Calls with the SDK.

The accounts database in SAP Customer Data Cloud is segmented into the following components:

A. Profile Data: Contains user profile information, such as name, email, and social identities.

Custom Data: Stores additional custom attributes defined by the organization.

System Data: Includes system-managed fields, such as timestamps and internal identifiers.

The other options are incorrect:

B. Profile Data, Preferences, Data Store: Preferences and Data Store are not segments of the accounts database.

C. Identities, Custom Data, Data Store: Identities are part of the Profile Data segment, not a separate segment.

D. Registration Data, Preferences, System Data: Registration Data and Preferences are not valid segments of the accounts database.

SAP Customer Data Cloud References:

Accounts Database Segments.

Data Store Overview.

To retrieve subscription and email account data from SAP Customer Data Cloud, you can use the following API calls:

accounts.getLiteToken: This generates a lightweight token for the user, which is required for certain operations.

accounts.getAccountInfo: This retrieves detailed account information, including subscription and email-related data.

Option A: Correct. Combiningaccounts.getLiteTokenwithaccounts.getAccountInfoallows you to authenticate the user and retrieve their account details, including subscriptions and email data.

Option B: Incorrect. Whileaccounts.registercreates a new account, it does not retrieve existing account data like subscriptions or email information.

Option C: Incorrect. Usingaccounts.getLiteTokenandaccounts.registertogether does not make sense becauseregisteris for creating accounts, not retrieving data.

Option D: Incorrect.accounts.loginauthenticates the user but does not directly retrieve subscription or email data. You would still need to callaccounts.getAccountInfoafterward.

References:

SAP Customer Data Cloud - Accounts API

getAccountInfo Documentation

When usingsite groups, certain features can be overridden at the child level to customize behavior for individual sites. These include:

Option A: Incorrect. Thelogin identifier(e.g., email or username) is defined at the site group level and cannot be overridden at the child level.

Option B: Correct. Thedefault login and registration screen-setcan be customized at the child level to provide a unique user experience for each site.

Option C: Incorrect. Thedata schemais shared across the site group and cannot be overridden at the child level.

Option D: Correct. TheNew User Welcome email templatecan be customized at the child level to tailor the messaging for each site.

Option E: Correct. TheWeb SDK configurationcan be overridden at the child level to adjust settings like API keys or custom domains for individual sites.

References:

SAP Customer Data Cloud - Site Group Features

Customizing Child Sites

In theSites -> Site Settingssection of SAP Customer Data Cloud, you can configure the following:

C. Default Web and mobile screen-sets: Screen-sets define the user interface elements (e.g., login, registration, profile update) for web and mobile applications. You can set default screen-sets for your site.

D. CNAME: A CNAME record allows you to map a custom domain to your SAP Customer Data Cloud site. This is essential for branding purposes and ensures that your site uses your domain instead of the default SAP domain.

The other options are incorrect:

A. Email templates: Email templates are configured separately under thePoliciessection, not in Site Settings.

B. Custom API domain: Custom API domains are configured at the account level, not in Site Settings.

SAP Customer Data Cloud References:

Site Settings Configuration.

Screen-Sets Overview.

Custom Domains and CNAME.

In an OpenID Connect (OIDC) implementation, the/userinfoendpointis responsible for returning claims about the authenticated user. After the user has been authenticated and an access token has been issued, the client application can use this token to query the/userinfoendpoint to retrieve additional user information, such as name, email, and other profile details.

Option A: Incorrect. The/introspectendpoint is used to validate the status of a token (e.g., whether it is active or expired), not to return user claims.

Option B: Incorrect. The/authorizeendpoint is used to initiate the authentication process, not to return user claims.

Option C: Correct. The/userinfoendpoint is specifically designed to return claims about the authenticated user.

Option D: Incorrect. The/tokenendpoint is used to exchange an authorization code for tokens (e.g., access token, ID token), not to return user claims.

References:

OpenID Connect Core Specification

SAP Customer Data Cloud - OIDC Endpoints

To connect and route events between an existing site hosted over a URL (using Web SDK) and the Android SDK, you should use theGigyaWebBridge. This component facilitates communication between the web and mobile environments, allowing seamless interaction.

B: TheGigyaWebBridgeis specifically designed to bridge the gap between the Web SDK and the Android SDK, enabling event routing and data sharing.

A:GigyaPluginViewis used for rendering specific plugins within the Android app but does not handle cross-environment communication.

C:GigyaSiteBridgeis not a valid component in the SAP Customer Data Cloud SDK.

D:GigyaWebViewis used for embedding web content within the app but does not provide event routing capabilities.

SAP Customer Data Cloud References:

GigyaWebBridge Documentation.

Integrating Web and Mobile SDKs.

To fetch a preference object from a customer in SAP Customer Data Cloud, you should use theaccounts.getPoliciesAPI. This API retrieves the consent and preference policies associated with a user, including their preferences and consent status.

Option A: Correct. Theaccounts.getPoliciesAPI is specifically designed to retrieve user preferences and consent policies.

Option B: Incorrect. Theaccounts.getSchemaAPI retrieves the data schema of the account but does not provide information about preferences or consent.

Option C: Incorrect. Theaccounts.getAccountInfoAPI retrieves general account information but does not include detailed consent or preference data.

Option D: Incorrect. Theaccounts.getConsentStatementsAPI retrieves the list of available consent statements but does not fetch the specific preferences of a user.

References:

SAP Customer Data Cloud - Consent Management

accounts.getPolicies API Documentation

When executing anaccounts.searchquery via REST API, the response includes anidentitiesarray. This array contains information about thesocial identitiesassociatedwith the user. Each identity represents a social provider (e.g., Facebook, Google) linked to the user's account.

The other options are incorrect:

B. The UIDs belonging to the user: UIDs are not stored in theidentitiesarray; they are part of the main account object.

C. Custom data fields: Custom data fields are stored separately and are not part of theidentitiesarray.

D. Login identifiers (including custom identifiers) of the user: Login identifiers are stored in the main account object, not in theidentitiesarray.

SAP Customer Data Cloud References:

API Reference - accounts.search.

Understanding Identities.

When pushing configuration changes from a staging environment to a production environment in SAP Customer Data Cloud:

API Keys: Each environment (staging and production) has its own unique API keys. These keys are not shared between environments.

Site Settings Replication: Site settings are not automatically replicated between environments. You must manually replicate the configuration changes (e.g., policies, screen-sets, etc.) from staging to production.

The other options are incorrect:

A & B: API keys are always different between environments, and site settings are not automatically replicated.

C: Even if the API keys were the same (which they are not), site settings still need to be manually replicated.

SAP Customer Data Cloud References:

Environment Management.

Replicating Configuration Changes.

To keep a log of customer orders in SAP Customer Data Cloud, the recommended approach is tomodify the account's data schemaby adding anordersattribute. This attribute should be structured as an array of objects, where each object represents an order and contains relevant details (e.g., order ID, date, items).

Option A: Incorrect. Adding a custom type to the data store and providing a UID for each document is unnecessary complexity for this use case. The goal is to associate orders directly with user accounts.

Option B: Correct. Modifying the account's data schema to include anordersattribute as an array of objects is the most efficient and scalable way to store order logs within the user profile.

Option C: Incorrect. Adding a JSON document to the custom data is less structured and harder to manage compared to modifying the schema with a dedicatedordersattribute.

Option D: Incorrect. Updating the profile schema according to the order data structure is vague and does not specify how the data will be stored or managed.

References:

SAP Customer Data Cloud - Data Schema Customization

Customizing Account Data

When usingSAP Enterprise Consent and Preference Management (ECPM)without SAP Customer Identity, the correct API call to collect consent isaccounts.setPolicies. This API allows you to update or set user preferences and consent policies directly.

Option A: Incorrect.accounts.initRegistrationis used to initialize the registration process for a new user and is unrelated to collecting consent.

Option B: Incorrect.accounts.loginis used to authenticate users and does not handle consent collection.

Option C: Correct.accounts.setPoliciesis specifically designed to manage user consent and preference policies, making it the appropriate choice for this scenario.

Option D: Incorrect.accounts.notifyLoginis used to notify SAP Customer Data Cloud about external login events and does not handle consent collection.

References:

SAP Enterprise Consent and Preference Management

accounts.setPolicies API Documentation

To configure a dataflow to run regularly, SAP recommends two best-practice options:

Option A: Correct. Using thedataflow schedulerin the SAP Customer Data Cloud Console is the most straightforward way to configure regular execution. You can define the schedule directly in the UI.

Option B: Incorrect. Theidx.setDataflowendpoint is used to update dataflow configurations, not to schedule them.

Option C: Correct. Usingextensionsand scheduling the dataflow via an extension endpoint provides flexibility and allows for advanced scheduling scenarios, such as triggering the dataflow based on external events.

Option D: Incorrect. Theidx.createSchedulingendpoint is not a valid API endpoint for scheduling dataflows.

References:

SAP Customer Data Cloud - Dataflow Scheduling

Extensions and Custom Scheduling