SAP C_S4CSV_2308 SAP Certified Application Associate - SAP S/4HANA Cloud public edition - Service Exam Practice Test

System consistency checks

The selected deployment target

Added partner content

The selected scope

An accounting document (universal journal entry)

A billing document request (BDR)

A billing plan

A billing document

Ready for Content Validation

Created with Reference

Automatically Posted

Claim Posted

Claim Closed

The main item of the service bundle in the Time & Material service order requires either status Released or status Completed before the service bundle can be billed.

The main item of the service bundle in the Time & Material service order requires status Completed before a completed sub-item can be billed.

The sub-items of the service bundle in the Time & Material service order require status Completed before the service bundle can be billed.

The sub-items of the service bundle in the Time & Material service order require status Released before they can be billed.

In the Custom Fields app

In the Extensibility Cockpit app

In the Maintain SAP Business Technology Platform Extensions app

In the Runtime Authoring mode

Deactivation of SAP administrative users

Change logging through audit trails

API management

Application-level user management

A purchase requisition is generated automatically once the service order line item for the spare part is output and sent to the supplier.

A purchase requisition is generated automatically once the service order line item for the spare part is released and saved.

A purchase requisition is generated automatically once a service contract item has been created for the spare part.

A purchase requisition can only be generated automatically using a material requirements planning (MRP) run.

Serve as a central contact for SAP and manage interactions with the SAP Service Center.

Conduct risk-based assessments to determine the value of activating new processes.

Ensure the resources necessary for the project's success are available.

Reduce the total cost of ownership for IT.

Determine KPIs that will support a continuous improvement mindset.

It is only possible to bill an item of the service order to the customer once all items of the service order have been confirmed and all item statuses have been set to Completed.

All items present in a service order need to be billed to the customer in full. Once all items have been billed to the customer, the order receives status Completed.

All items of the service order need to be billed to the customer in full. Then, all item statuses will automatically be set to Completed.

It is only possible to bill an item of the service order to the customer once the item has been confirmed and its status is set to Completed.

Set-up a special document type for the solution order.

Define a new business partner category for a subscription user.

Maintain a Communication User, System and Arrangement.

Define an item category to identify a subscription in a service order.

Discount threshold values

Statuses

Document types

Approval reasons

Adding sales service items

Simulating a product proposal

Adding mileage consumption predictions

Simulating a credit check

Demonstrate SAP Best Practices in the Starter system.

Conduct end-user training on active scope items.

Highlight areas that require configuration or extensibility decisions.

Determine set up instructions for customer-driven integrations.

Sales Organization

Division

Purchasing Organization

Plant

Goods receipts for service order line items can be posted, updating costs in the purchase order sent to a vendor.

A service order line item can create a purchase order directly, skipping the purchase requisition document.

Goods receipts for purchase orders can be posted that update costs in a service order at line item level.

A service order line item can create a purchase contract directly, skipping the purchase order document.

SAP Activate Roadmap

SAP Maintenance Planner

SAP Solution Manager

SAP Best Practices Explorer

A service quotation can be automatically converted into a service contract with either Fixed Pricing or Time & Material-based pricing.

A service quotation can automatically create a service order when accepted.

A service quotation can automatically create a service notification when accepted.

A service quotation can represent either a Fixed Price or a Time & Material cost estimate to a customer.

Assign PFCG profiles to a business role

Maintain catalog roles

Maintain restrictions

Assign business catalogs to a business role

Helping to achieve on-time service delivery by monitoring service notifications for completeness

Checking the fulfillment rate of service contracts across different dimensions by checking the released quantities

Helping to achieve on-time service delivery by monitoring service orders for completeness

Comparing and analyzing service orders across different dimensions to be able to act when needed

Integration with SAP ERP Customer Service (CS) for service contract processing

Integration with SAP Field Service Management (FSM) for service order processing

Integration with SAP Customer Relationship Management (CRM) Service for service master data management

Integration with other Line of Business (LoB) solutions from SAP S/4HANA Cloud (like Procurement and Finance)

If a business user accessed data in a custom field of an application

If a business user accessed a business partner's personal data

If a business user has restrictions when accessing data in an application

If the authorizations for a business user are missing or insufficient

You need to define the possible follow-up steps after service quotation confirmation.

You need to define the dependencies between statuses a service quotation can have.

You need to define in which form a service quotation needs to be sent to a customer.

You need to define the prerequisites for service quotation confirmation by the customer.

To support the calculation of different key performance indicators (KPIs) for margin (like Profit Margin 1 and Profit Margin 2)

To support different integration scenarios (like SAP S/4HANA On Premise and SAP Field Service Management)

To support different accounting principles (like IFRS and US GAAP)

To support different document types (like service notifications and service orders)

Scoping

Group currency

Fiscal year variant

Configuration activities