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SAP C_TS470_2412 SAP Certified Associate - SAP S/4HANA Cloud Private Edition Service Exam Practice Test

SAP Certified Associate - SAP S/4HANA Cloud Private Edition Service Questions and Answers

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Question 1

How do you perform a diagnosis for a repair object?

Options:

A.

Plan diagnosis → Perform diagnosis → Perform precheck → Decide on next steps → Charge customer

B.

Perform precheck → Plan diagnosis → Perform diagnosis → Decide on next steps → Charge customer

C.

Plan diagnosis → Perform precheck → Perform diagnosis → Charge customer → Decide on next steps

D.

Perform precheck → Charge customer → Plan diagnosis → Perform diagnosis → Decide on next steps

Question 2

You are a consultant on an SAP S/4HANA Cloud brownfield project. In a meeting, the customerdecides to remodel an existing business process in accordance with clean core principles. Which of the following SAP Signavio solutions can be used for the remodeling?

Options:

A.

SAP Signavio Process Governance

B.

SAP Signavio Process Manager

C.

SAP Signavio Process Insights

D.

SAP Signavio Process Intelligence

Question 3

Which object can you assign a personnel number to?

Options:

A.

Organizational unit

B.

Service team

C.

Task list operation

D.

Work center

Question 4

What is the purpose of creating maintenance planner groups?

Options:

A.

Mapping a group of persons planning maintenance activities for technical assets

B.

Mapping a group of persons performing maintenance work

C.

Mapping a group of persons creating maintenance task lists

D.

Mapping a group of persons planning maintenance capacities

Question 5

On item level in a service contract, which service transactions are visible in a list?

Options:

A.

Released service orders

B.

Completed service confirmations

C.

Released maintenance orders

D.

Released customer service orders

Question 6

When using a configurable service product in the service contract, which condition type is used to reflect the price of the selected configuration?

Options:

A.

VASE (Variant Price)

B.

VA00 (Variant Price)

C.

871 (Service Type (Abs.))

D.

PSI1 (Price f. Srv. Cntr. Itm)

Question 7

Which options are available for defining your organizational structure in SAP S/4HANA Cloud Private Edition, Service? Note: There are 2 correct answers to this question.

Options:

A.

Enterprise Organizational Model

B.

Maintenance and Service Planning

C.

Organizational Management (Legacy)

D.

Enterprise Service Organization

Question 8

What can you assign in a task list header? Note: There are 2 correct answers to this question.

Options:

A.

Production resources and tools

B.

Planner group

C.

Maintenance strategy

D.

Components

Question 9

In which customizing activity do you define service contract determination for service orders?

Options:

A.

Define Item Categories

B.

Define Transaction Types

C.

Define Settings for Transaction Types

D.

Define Settings for Item Categories

Question 10

In an SLA determination procedure, which of the following can you use? Note: There are 2 correct answers to this question.

Options:

A.

Service profile

B.

Response profile

C.

Service contract

D.

Service organizational unit

Question 11

What are characteristics of an in-house repair process? Note: There are 3 correct answers to this question.

Options:

A.

For each repair object, a service contract item must be assigned.

B.

Advanced Returns Management (ARM) can be used for customer returns.

C.

Items can be added to repair orders using service order templates.

D.

An in-house repair process requires the Service with Advanced Execution scenario.

E.

Credit checks can be executed in repair orders and repair quotations.

Question 12

You are a consultant on an SAP S/4HANA Cloud brownfield project. Several mission-critical business processes have been successfully remodeled in accordance with clean core principles. You must now create the necessary workflows. Which of the following SAP Signavio solutions can beused to create the workflows?

Options:

A.

SAP Signavio Process Intelligence

B.

SAP Signavio Process Insights

C.

SAP Signavio Process Governance

D.

SAP Signavio Process Manager

Question 13

How do you create billing document requests (BDRs) for service contracts?

Options:

A.

Generate BDRs via report

B.

Create BDRs in the Create Billing Document Requests app

C.

Create BDRs as follow-up documents

D.

Generate BDRs via Manage Billing Document Requests

Question 14

Which of the following is a prerequisite to install a piece of equipment in a functional location?

Options:

A.

Allow the equipment category to be installed in a functional location

B.

Allow the combination of equipment category and object type to be installed in a functional location

C.

Set the installation flag for a piece of equipment

D.

Set the installation flag for a functional location category

Question 15

In the advanced execution scenario, which order types can you map to a service order type?

Options:

A.

Purchase order types

B.

Customer service order types

C.

Maintenance order types

D.

Sales order types

Question 16

How are the actions that are proposed for an in-house repair item determined?

Options:

A.

They are defined per repair order item category.

B.

They depend on the release status of the in-house repair.

C.

They are assigned to the life cycle user statuses of the repair objects.

D.

They depend on the process step overview profile of the repair order.

Question 17

In the service order, which reference objects can you assign on service item level? Note: There are 2 correct answers to this question.

Options:

A.

Counter

B.

Installed base

C.

Serial number

D.

Product

Question 18

In the Event-Based Revenue Recognition - Service Documents app, which of the following can you review?

Options:

A.

Planned margin

B.

Actual revenue

C.

Billed revenue

D.

Billed margin

Question 19

To which of the following can you assign a responsible work center? Note: There are 2 correct answers to this question.

Options:

A.

Maintenance order operation

B.

Service order item

C.

Maintenance item

D.

Functional location master record

Question 20

What are examples of customizing activities required for an in-house repair process? Note: There are 3 correct answers to this question.

Options:

A.

Enable Item-Based Accounting for Service Management

B.

Define Derivation of Attendance Type, Activity Type, and Cost Element

C.

Define Basic Settings for Transactions

D.

Define Partner Determination Procedure

E.

Define Number Ranges

Question 21

If two packages of a strategy plan are due on the same date, what determines which operations are assigned to a generated call object?

Options:

A.

The hierarchy of the packages

B.

The sequence number of the packages

C.

The buffers of the packages

D.

The cycle length of each package

Question 22

What functions are available when scheduling a maintenance plan? Note: There are 3 correct answers to this question.

Options:

A.

Start

B.

Scheduling

C.

Dispatch call

D.

Manual call

E.

Delete call

Question 23

What are steps included in the planning and execution of a recurring inspection? Note: There are 2 correct answers to this question.

Options:

A.

A completion marks a service order and its corresponding planned date in the maintenance plan as finished.

B.

A service order is automatically generated by scheduling the maintenance plan for the inspection.

C.

When accepting a service order quotation, the system automatically creates a maintenance plan.

D.

A service order is automatically generated when activating the maintenance plan for the inspection.

Question 24

Which feature is unique for solution quotations in SAP standard delivery?

Options:

A.

Using product proposals

B.

Using configurable products

C.

Using product bundles

D.

Determining service contracts