SAP C_WZADM_2404 SAP Certified Associate - SAP Build Work Zone - Implementation and Administration Exam Practice Test

SAP Build Work Zone administrator types are divided into three levels: company, workspace, and area. Each level has a corresponding role collection that needs to be assigned to the users who perform administrative tasks at that level. The company administrator role collection enables users to manage the overall SAP Build Work Zone service instance, such as creating workspaces, assigning workspace administrators, and configuring global settings. The support administrator role collection enables users to access the support portal and perform tasks such as viewing logs, monitoring performance, and managing incidents. The workspace administrator role collection enables users to manage a specific workspace, such as creating areas, assigning area administrators, and configuring workspace settings. The sub-workspace administrator and area administrator types do not require a role collection assignment, as they are created and managed within the SAP Build Work Zone content manager by the workspace administrator or the area administrator respectively. References:

SAP Build Work Zone, advanced edition - SAP Online Help

Explaining the Provisioning of Users and Roles in SAP Build Work Zone

To use SAP Build Work Zone OData APIs or webhooks, you must connect to the Digital Workplace Service (DWS) component of the SAP Build Work Zone solution architecture. The DWS is responsible for providing the APIs and webhooks that enable integration with other SAP or third party solutions. The DWS also handles the user authorization and authentication using OAuth or SAML workflows. The other options are not correct because they are not related to the SAP Build Work Zone APIs and webhooks. Content Manager is a tool for managing content in SAP Build Work Zone, SAP BTP subaccount is a logical unit for managing applications and services on SAP Business Technology Platform, and SAP API Management is a service for managing, securing, and analyzing APIs. References:

Explaining APIs and Webhooks

Using Push Notifications for Webhooks

 Launchpad shell plugins are HTML5 applications that can be deployed to SAP Build Work Zone using SAP Business Application Studio. The deployment process is automated and involves creating a project from a template, adding the shell plugin code, and deploying the project to the SAP BTP subaccount HTML5 application section. The launchpad administrator can then add the shell plugin app to the launchpad using the launchpad configuration cockpit. References:

Exploring Launchpad Plugins - SAP Learning

Add a new HTML5 application to the MTA - SAP Help Portal

Creating and Configuring Shell Plugin Apps - SAP Help Portal

The schema of an SAP Build Work Zone URL that is visible to end users is composed of the following elements:

The unique subdomain, which is a custom name chosen by the customer when creating the SAP Build Work Zone service instance.

The DWS datacenter, which is the region where the service instance is deployed, such as eu10, us10, or ap10.

The work zone type, which is either workzone for SAP Build Work Zone, standard edition, or workzoneadv for SAP Build Work Zone, advanced edition.

The suffix .ondemand.com, which is the domain name for SAP Cloud Platform applications.

Therefore, the correct schema is  .ondemand.com.

The other options are incorrect because they do not follow the correct order or format of the URL elements. They also confuse the subaccount subdomain and the subaccount datacenter with the unique subdomain and the DWS datacenter. The subaccount subdomain and the subaccount datacenter are related to the SAP BTP subaccount that hosts the SAP Build Work Zone service instance, not the URL that is visible to end users.

References:

Introducing SAP Build Work Zone, Unit 2, Lesson 1, Slide 5

SAP Build Work Zone - Implementation and Administration, Unit 2, Lesson 2, Slide 6

 Role collections are created in the Perform Post-Booster step of the product setup. This step involves running the Work Zone Configurator, which creates the role collections for SAP Build Work Zone and SAP SuccessFactors Work Zone. These role collections are used to assign authorizations to users and groups on the SAP BTP subaccount level1. References: 1: Explaining the Provisioning of Users and Roles in SAP Build Work Zone,

Knowledge base articles can be created in the workspaces Knowledge Base feature, which is enabled by the workspace administrator. The workspace has a Knowledge Base page that displays the knowledge base articles created in the workspace and where users can create knowledge base articles. Users can select a template, insert images, links, and videos, assign a category, and set permissions and publish settings for the knowledge base articles. Users can also view, edit, tag, like, bookmark, and comment on the published knowledge base articles. References:

SAP Build Work Zone, advanced edition | SAP Help Portal, section “Knowledge Base”

SAP Build Work Zone, advanced edition - SAP Online Help, section “Creating, Publishing and Editing Knowledge Base Articles”

 UI integration cards are the most-used method to show business data on SAP Build Work Zone workpages because they allow you to display application content from different sources side by side without the user having to switch screens. They contain a certain set of information from an app or page that’s presented to users in a specific context. You can use cards to group information, link to more details, present a summary, and much more. As a result, your users get all the information they need on a single screen. UI integration cards can also interact with each other on the same workpage, making them more dynamic and responsive. References: UI Integration Cards | SAP Help Portal, Direct Deployment of UI Integration Cards to SAP Work Zone | SAP Blogs

 To create user lists in SAP Build Work Zone, you can use either the Digital Workplace Service SCIM API or the SAP Cloud Identity Service SCIM API. Both of these APIs allow you to manage users and groups programmatically using the System for Cross-domain Identity Management (SCIM) protocol. The Digital Workplace Service SCIM API is used to create user lists in the Digital Workplace Service admin UI, while the SAP Cloud Identity Service SCIM API is used to create user lists in the SAP BTP subaccount adminUI. You cannot use the Digital Workplace Service admin UI or the SAP BTP subaccount admin UI directly to create user lists, as they do not provide the option to do so. References:

Creating User Lists

Digital Workplace Service SCIM API

SAP Cloud Identity Service SCIM API

The SAP Activate Explore phase is the phase where the project team validates the fit of the standard SAP solution to the customer’s business requirements and identifies any gaps or deltas that need to be addressed1. The key deliverables of this phase are2:

Fit-to-Standard Analysis: This is a series of workshops where the project team demonstrates the predefined scenarios and processes in the SAP solution using the customer’s starter system and sample data. The customer validates the fit of the standard solution to their business needs and identifies any gaps or deltas that require additional configuration, customization, or extension3.

Data Load Preparation: This is the process of preparing the data migration objects and templates, defining the data migration strategy and approach, and performing data quality checks and cleansing. The project team also executes the initial data load to the quality system and validates the results4.

The other options are not part of the SAP Activate Explore phase, but rather of the following phases:

Integration setup: This is part of the SAP Activate Realize phase, where the project team configures and tests the integration scenarios between the SAP solution and other systems, such as legacy systems, third-party applications, or cloud services5.

Cloud System Provisioning: This is part of the SAP Activate Prepare phase, where the project team requests and receives the access to the SAP cloud systems, such as the starter system, the quality system, and the production system6.

References: 1: SAP Activate Elements and Phases | SAP Blogs 2: SAP Activate – Explore Phase: Use Fit-to-Standard to confirm business process fit and identify gaps in your SAP S/4HANA Cloud Implementation | SAP Blogs 3: Fit-to-Standard Analysis | SAP Help Portal 4: Data Load Preparation | SAP Help Portal 5: Integration Setup | SAP Help Portal 6: Cloud System Provisioning | SAP Help Portal

 The following are the features of SAP Build Work Zone that enable users to create and consume content:

UI embedding: This feature allows users to embed UI elements such as UI Integration Cards, URL apps, SAPUI5 apps, and WebDynpro ABAP apps into SAP Build Work Zone pages and workspaces123. UI embedding enables users to access various applications and services from a single interface and create personalized and engaging experiences.

Guided Experience: This feature allows users to create and consume interactive and step-by-step guides that help them complete tasks and workflows in SAP Build Work Zone and other applications12. Guided Experience enables users to learn and perform complex processes with ease and efficiency.

Content Package: This feature allows users to create and consume reusable and modular content bundles that contain UI elements, guided experiences, and workspace templates124. Content Package enables users to share and distribute content across different SAP Build Work Zone instances and environments.

References: 1: 2: 3: 4:

The SAP Workflow service provides three SAP Fiori applications for working with workflows in SAP Build Work Zone1:

My Inbox: This application allows you to access and manage your workflow tasks from different sources in one central place2. You can view, approve, reject, forward, or add comments to your tasks, as well as perform mass actions on multiple tasks2. You can also customize the layout and filter options of your inbox, and use the search function to find specific tasks2.

Monitor Workflows: Workflow Definitions: This application allows you to monitor the status and performance of your workflow definitions3. You can view the details of each workflow definition, such as the version, description, start conditions, and context data3. You can also see the number of workflow instances that are running, completed, or failed for each workflow definition, and drill down to the instance level3.

Monitor Workflows: Workflow Instances: This application allows you to monitor the status and performance of your workflow instances. You can view the details of each workflow instance, such as the start time, end time, duration, and current user task. You can also see the graphicalrepresentation of the workflow model, and the log entries for each step of the workflow execution.

References: 1: SAP Workflow Service 2: My Inbox 3: Monitor Workflows: Workflow Definitions : Monitor Workflows: Workflow Instances

In SAP Build Work Zone, you can perform various actions on integrated Microsoft SharePoint Online documents, such as liking, commenting, annotating, downloading, marking as a featured item, and bookmarking1. However, you cannot edit or delete any content from SharePoint Online within SAP Build Work Zone. These actions need to be taken in SharePoint directly1.Therefore, the correct options are A. Download, B. Annotate, and C. Comment. References: 1: Exploring Integrations With Microsoft - SAP Learning

Shadow users are users that are created in the SAP BTP subaccount to map the users from the connected identity provider. Shadow users are required for users to access SAP Build Work Zone. The following methods can be used to create shadow users:

Automatic creation upon login via connected identity provider: This is the recommended and default method for creating shadow users. When a user logs in to SAP Build Work Zone for the first time using an identity provider such as SAP Cloud Identity Services, a shadow user is automatically created and assigned to the role collections that are mapped to the groups attribute in the identity provider1.

Admin UI on the SAP BTP subaccount cockpit: This is a manual method for creating shadow users. An administrator can use the SAP BTP subaccount cockpit to create and manage shadow users and assign them to role collections2.

Authorization & Trust Management Service API: This is a programmatic method for creating shadow users. An administrator can use the Authorization & Trust Management Service API to create, read, update, and delete shadow users and assign them to role collections3.

The following methods cannot be used to create shadow users:

Import from SAP SuccessFactors Employee Central: This method can be used to import users from SAP SuccessFactors Employee Central to SAP Cloud Identity Services, but not to create shadow users in the SAP BTP subaccount.

CSV file upload in the SAP BTP subaccount cockpit: This method can be used to upload users and assign them to role collections in the SAP BTP subaccount, but not to create shadow users. Shadow users are created only when the users log in via the connected identity provider. References:

1: Explaining the Authentication Flow of SAP Build Work Zone

2: Assign SAP Build Work Zone Roles to Users

3: Authorization & Trust Management Service API

: Importing Users from SAP SuccessFactors Employee Central

: Uploading Users and Assigning Them to Role Collections

The advanced edition of SAP Build Work Zone (formerly known as SAP Work Zone) extends the standard edition (formerly known as SAP Launchpad Service) by providing additional features and capabilities that are not available in the standard edition. Some of the aspects that are specific to the advanced edition are:

Blending of business data and unstructured content: The advanced edition allows users to create and consume different types of content, such as blogs, multimedia, surveys, polls, wiki pages, events, knowledge base articles, tasks, and feeds, and integrate them with business datafrom SAP and third-party applications. This enables users to have a holistic and engaging work experience that combines structured and unstructured information across different formats and channels1.

Empowering end users to create content: The advanced edition empowers business users with powerful page building and content authoring tools that enable them to create and publish content without requiring coding skills or IT support. Users can create dynamic, modern, and personalized user experiences using templates, widgets, and drag-and-drop features. Users can also collaborate and share content with their teams and colleagues using workspaces, feeds, and comments12.

The aspects that are not specific to the advanced edition are:

Integrating SAP and third-party business content: Both the standard and the advanced edition allow users to access information and processes from SAP and third-party business applications using UI integration cards, which are reusable components that display application content in a unified and consistent way. Users can also use destinations to connect to external services or applications using a simple name34.

Unifying access to SAP business applications: Both the standard and the advanced edition provide a simple, modern, and consistent user interface that provides a unified entry point to SAP business applications, such as SAP S/4HANA, SAP SuccessFactors, SAP Ariba, and SAP Analytics Cloud. Users can access the applications using role-based navigation and convenient single or no-password access via Single Sign-On (SSO)34.

 To add business apps to the Applications menu, you need to use the Content Manager tool, which is located in the Site Manager. The Content Manager includes various editors that you can use to configure apps, groups, roles, and catalogs1. You can add business apps from different sources, such as content channels or manually, and assign them to roles, groups, and catalogs2. You can also add the apps to the workpages of your site using the page designer widget gallery3. The Applications menu is a single page in SAP Build Work Zone, advanced edition, that displays the business apps as tiles that a user can launch2.

The other options are not correct, because:

Work Zone Configurator is a tool that allows you to create and manage SAP Build Work Zone, advanced edition sites, but it does not have the functionality to add business apps to the Applications menu.

Administration Console is a tool that allows you to manage the global settings and security of SAP Build Work Zone, advanced edition, but it does not have the functionality to add business apps to the Applications menu.

Channel Manager is a tool that allows you to create and manage content providers, which are sources of business apps and content, but it does not have the functionality to add business apps to the Applications menu. You need to use the Content Manager to add the apps from the content providers to your site.

References: 1: Content Manager | SAP Help Portal 2: Adding Apps to Your Site | SAP Help Portal 3: Add an SAPUI5 App to a Workpage in SAP Build Work Zone, advanced edition | SAP Developers : Work Zone Configurator | SAP Help Portal : Administration Console | SAP Help Portal : Federation of Remote Content Providers | SAP Help Portal

Home pages are the landing pages that users see when they access SAP Build Work Zone. They can display information that is relevant to the company, an area, or a workspace. There are some aspects that need to be considered when working with home pages, such as:

Home pages have a dedicated content area that can be customized using the page builder. The content area is where you can add rows, columns, widgets, cards, and other elements to create a layout for your home page. The content area is different from the feed area, which shows the latest updates and notifications from the company, area, or workspace1.

The home page editor has different layout options compared to workspaces. The home page editor allows you to create a persistent navigation bar with links to other pages or external URLs. You can also add a header image and a title to your home page. The workspace editordoes not have these options, but it allows you to add tabs to organize your content into different pages2.

Some aspects that are not true about home pages are:

External home pages can only be configured in the external user Company Admin Area. This is not true, because external home pages can also be configured in the external user Area Admin Area. External home pages are the home pages that are shown to external users, who are users that do not belong to your company but have access to some of your content. You can create external home pages for the company level and for each area level. To do so, you need to switch to the external user Company Admin Area or the external user Area Admin Area, which are separate from the internal user admin areas3.

Company area home pages are always shown to all users. This is not true, because company area home pages are only shown to the users who belong to that specific area. Company area home pages are the home pages that are designed for a specific area or department within the company. They display information that is relevant to that area and also include the area feed. Content is shared by everyone in the specific area. To create a company area home page, you need to be an administrator that is assigned to that area1.

References:

Home Pages

Adding Content to Workpages

External Users

SAP Build Work Zone is a service on SAP Business Technology Platform (SAP BTP) that runs on the Cloud Foundry environment. It is not available on the NEO environment, nor as a standalone on-premise solution. SAP SuccessFactors Work Zone is a product that provides HR-specific content and integration with SAP SuccessFactors HXM Suite on the SAP Build Work Zone, advanced edition solution. It is not a separate module of SAP SuccessFactors, but rather a complementary offering that enhances the user experience and productivity of HR processes. References: What you should know about SAP Build Work Zone, standard and advanced edition – formerly known as SAP Launchpad Service and SAP Work Zone | SAP Blogs, SAP Build Work Zone, advanced edition | SAP Help Portal, SAP SuccessFactors Work Zone | SAP Help Portal

 The URL pattern for the Digital Workplace Service component is composed of the following elements:

The subaccount subdomain, which is the name of the subaccount that hosts the service instance.

The work zone type, which is either workzone for SAP Build Work Zone, standard edition, or workzoneadv for SAP Build Work Zone, advanced edition.

The DWS datacenter, which is the region where the service instance is deployed, such as eu10, us10, or ap10.

The suffix cfapps.hana.ondemand.com, which is the domain name for Cloud Foundry applications.

Therefore, the correct URL pattern is  .cfapps..hana.ondemand.com.

The other options are incorrect because they do not follow the correct order or format of the URL elements.

References:

Introducing SAP Build Work Zone, Unit 2, Lesson 1, Slide 5

SAP Build Work Zone - Implementation and Administration, Unit 2, Lesson 2, Slide 6