ServiceNow CIS-EM Certified Implementation Specialist-Event Management Exam Exam Practice Test

Alert groups

Manual application services

Discovered application services from Service Mapping

Correlation groups

Technical services

OpenVMS System

Microsoft Windows Server

Linux System

Microsoft Windows Desktop

Any system inside the customer firewall

Mac OS X System

Fluctuating

Swinging

Flipping

Flapping

An alert management rule

A proxy agent

A distributed cluster

An event rule

A REST API

A business service

A technical service

An application service

A manual service

A scoped service

Metric_name

Message_key

Short_description

Additional_info

.*(\w+\.\w+\.\w+).*

The server (.*)\s.*

.*\s(\w+\.\w+\.\w+).*

the server (.*).*

Enable multi-node processing

Increase the source polling interval

Ensure the bucket value in the event table is greater than 0

Increase the number of scheduled jobs processing events

The Alert Priority score 3106020.001 was calculated according to the following factors, ordered by their respective priority (2018-06-01 19:34:01 GMT) Category (Score, Weight)

1. Business services – (3.0, 1000000)

2. Severity – (1.0, 100000)

3. CI type – (60.0, 100)

4. Role – (2.0, 10)

5. Secondary – (0)

6. State – (1.0, 0.001)

The Alert Priority score 4406020.001 was calculated according to the following factors, ordered by their respective priority (2018-05-31 20:04:47 GMT) Category (Score, Weight)

1. Business services – (4.0, 1000000.0)

2. Severity – (4.0, 100000.0)

3. CI type – (60.0, 100.0)

4. Role – (2.0, 10.0)

5. Secondary – (0)

6. State – (1.0, 0.001)

The Alert Priority score 3306020.001 was calculated according to the following factors, ordered by their respective priority (2018-05-31 19:56:54 GMT) Category (Score, Weight)

1. Business services – (3.0, 1000000.0)

2. Severity – (3.0, 100000.0)

3. CI type – (60.0, 100.0)

4. Role – (2.0, 10.0)

5. Secondary – (0)

6. State – (1.0, 0.001)

They should be processed in the order in which they were received.

win-ces882ierw is one of your hottest Configuration Items (CIs) that is currently experiencing a high probability of anomalies and should be checked immediately

win-ces882ierw is one of your hottest Configuration Items (CIs), but is currently experiencing a low probability of anomalies

win-ces882ierw is one of your customized list of monitored Configuration Items (CIs) that is currently experiencing a high probability of anomalies and should be checked immediately

win-ces882ierw is one of your customized list of monitored Configuration Items (CIs), but is currently experiencing a low probability of anomalies

ServiceNow Event Management Alerts, Incidents, Problems, and changes are automatically correlated with CIs and Business Services that can be visualized in Business Service maps.

ServiceNow Event Management manages relationships between alerts and related incidents to maintain an end-to-end event management lifecycle.

ServiceNow Event Management provides a business-centric platform and single system of record for service monitoring and remediation results, to better control and manage performance and availability.

ServiceNow Event Management provides state-of-the-art performance monitoring capabilities across a wide array of different types of infrastructures.

ServiceNow Event Management utilizes the power of integration with leading monitoring systems to automatically create actionable alerts.

To create a customized pull connector to retrieve events on behalf of an event source

To automatically populate the Configuration Management Database (CMDB)

To parse a nodename out of your raw event data in an event rule

To run as part of a remediation workflow for IT alerts that fail to execute

Set the evt_mgmt.incident_closes_alert

Set the evt_mgmt.alert_closes_incident

Switch over to the alert form and close the alert manually

Create a business rule on the alert table to match the associated Incident with its respective alert

Create a business rule on the incident table