Which of the following concepts are associated with the ServiceNow CMDB? (Choose four.)
UI Action can prompt that an Incident has been successfully submitted.
A group is stored in which table?
ServiceNow uses what term to describe all the data saved within a particular form?
Which one of the following statements describes the contents of the Configuration Management Database (CMDB)?
What is the master table that contains a record for each table in the database?
ServiceNow is a single-instance, multiple tenant architecture?
What is generated from the Service Catalog once a user places an order for an item or service?
Record numbers have to be manually incremented
What are the 5 provided Roles by ServiceNow?
Which one statement correctly describes Access Control rule evaluation?
When searching using the App Navigator search field, what can be returned? (Choose four.)
Data Policy can enforce mandatory data on import.
What are the four knowledge workflows available in the ServiceNow base instance?
What is the platform name for the User table?
What refers to an application or system that accesses a remote service or another computer system, known as a server?
There are _____ common types of Interfaces (Numeric Value)
6: There are six common types of interfaces
Which of the following is used to initiate a flow?
Which one of these applications is available to all users?
A User is stored in which table?
Table Access Control rules are processed in the following order:
What is a way that you can mark a knowledge article for review?
Which type of interface enables you to display multiple performance analytics, reporting and other widgets on a single screen?
Which term best describes something that is created, has worked performed upon it, and is eventually moved to a state of closed?
Which are valid Service Now User Authentication Methods? (Choose three.)
What information does the System Dictionary contain?
Which technique is used to get information from a series of referenced fields from different tables?
Knowledge articles within a knowledge base are grouped by category.
Business Rules are used to enforce mandatory data on a form.
What is a Dictionary Override?
Which of the following allows a user to edit field values in a list without opening the form?
What is a schema map?
What is the name of the conversational bot platform that provides assistance to help users obtain information, make decisions, and perform common tasks?
What are the two aspects to LDAP Integration?
For Administrators creating new Service Catalog items, what is a characteristic they should know about Service Catalog variables?
What are the three components of a filter condition?
UI Policy can make fields read-only, mandatory, or hidden.
A knowledge article must be which of the following states to display to a user?
What module in the Service Catalog application does an Administrator access to begin creating a new item?
Reports can be created from which different places in the platform? (Choose two.)
What is the Import Set Table?
In addition to the admin role, which one of the following roles allows a user to add or remove fields from a list?
What is the name of the table relationship, where two or more tables are related in a bi-directional relationship, so that the related records are visible from both tables in a related list?
How are local flow variables accessed in the Flow Designer Data panel?
Which plugin allows users to install multiple applications, application-customizations. or plugins at once?
Which tool should be used to populate commonly used fields in a form?
As an IT employee what interface would you use, if you wanted to browse internal IT documentation, like troubleshooting scripts and FAQs?
Which of the following protects applications by identifying and restricting access to available files and data?
What is a quick way to create a report from a list view?
What are the three permission requirements that must evaluate to true for an access control rule to apply?
Choose 3 answers
What type of field allows you to look up values from one other table?
What would NOT appear in the Application Navigator if “service” is typed into the filter field?
What is an Event in ServiceNow?
Which feature allows you to automate business logic for a particular application or process such as approvals, tasks notifications, and record operations?
What are three security modules often used by the System Administrator? (Choose three.)
Where in Flow Designer can users access information about actions that are added to the flow?
What is a Notification?
What kind of data can Import Sets use to populate tables in ServiceNow?
Which one of the following statements is true?
When testing a catalog item, having a manager approval flows, which of these best practices would you follow? (Choose three.)
When using the Performance Analytics application in the Now Platform, what kind of KPI signals are used to make decisions that statistically support long term workflow stability?
What are different types of Data Sources, which may be imported into ServiceNow? (Choose four.)
What ServiceNow tables can Administrators define as "destinations" for imported data, when using Transform Maps in the System Import Sets application?
How can administrators utilize the same content for different notification channels?
What is a key difference between Reporting and Performance Analytics?
When designing a flow, how do you reference data from a record, in that flow?
What is the purpose of the Event Registry?
When does the Submit button appear on a form?
Which one of the following is NOT a type of Visual Task Board?
Your customer would like to create a new template to notify users who are affected by network outages at their site. Which module would you use to create a new notification?
What are two ways to generate an Event? (Choose two.)
After finishing your work on High Security Settings, what do you do to return to normal admin security levels?
A change request has been approved and assigned to you as the system administrator to change the Incident number prefix from the default of "INC" to the company standard IN." What are the next steps to be taken''
An IT manager is responsible for the Network and Hardware assignment groups, each group contains 5 team members. These team members are working on many tasks, but the manager cannot see any tasks on the Service Desk > My Groups Work list. What could explain this?
What needs to be specified, when creating a Business Rule? (Choose four.)
Which module is used as the first step for importing data?
Which of the following statements describes how data is organized in a table?
What is used frequently to move customizations from one instance to another?
What is the primary application used to load data into ServiceNow?
Which fields can be configured in reporting to perform arithmetic, coalesce, concatenation, and length?
Which tool is used to define relationships between fields in an import set table and a target table?
The ServiceNow Virtual Agent provides assistance within a messaging interface. Which capability allows end users to configure virtual Agent to intercept and help resolve submitted incidents?
What section on the notes tab, shows the history of the work documented on the record?
When would you use the following steps?
1, Homepage Admin > Pages
2. Right click on Homepage record
3. Select Unioad Portal Page
A department manager asks an analyst to build some reports. Where do you recommend the analyst start?
A Role is defined as what?
For your implementation, the following tables. are extended fram each ofher:
* Incident table is extended from Task table.
* Super Incident table is extended from Incident table,
In this situation, which table(s) are P arent, Child and Base tables?
Choose 5 answers
What icon do you use to change the icon and color on a Favorite’?
A user is complaining that they are seeing a blank page, when they click Create New, from your custom Inventory application. You have confirmed that they can see the Inventory application, and the Create New module on the application navigator. What could be the cause of this issue?
What table acts as a staging area for records imported from a data source?
On a filter condition, which component is always a choice list?
A subject matter expert routinely receives tasks which have been worked by first level support, before receiving the assignment
What could you suggest. to make it easier for the expert to read only the work notes in the Activity log?
What ServiceNow feature can be triggered by events, and is used to inform users about activities or updates in ServiceNow?
Which storefront is a single location for accessing pre-built spokes to quickly integrate with third-party services to build and share content?
Which best describes a field in a SeniceNow table?
The Report Designer contains different section for configuring your report. Which section is used to specify the name of the report, and the table or data source for the report.
A customer requests the following data quality measures be added:
1. Incident numbers should be read-only on all lists and forms, for all users.
2. Short Description field should be mandatory, on all records, across all applications, on insert.
Which type of policy would you use to meet this requirement?
On what part of the ServiceNow instance, would you find the option to access applications, like Incident Management?
Which framework can automatically populate values for the priority and Category field based on the Short description field value?
Your customer requires that they be able to monitor which users are performing impersonations in their instance. What would you do to meet that requirement?
When building an extended table from a base table, which fields do you need to create? Choose 2 answers
Which component of a table contains a piece of data for one record?
What role enables someone to authorize a request, with no other permissions on the platform?
Which feature enables business process owners to organize Flow Designer content into unified and digitized cross-enterprise processes via a digitized task board Interface?
A manager wants to view a snapshot of month-end Sales performance data, as compared to Sales targets. In addition, the manager wants to be able to see those monthly numbers trended over time, and
forecasted into the future. What capability do you suggest for this manager?
Groups are stored in what table?
Which path would you take to access the table configuration page from a form?
What are advantages of using Flow Designer? (Choose three.)
After you create a new table, what is the best practice regarding the navigation pane?
Choose 2 answers
Which helps to visualize configuration items and their relationships?
What framework can be used to manage the tables and Cis associated with a use case?
A Service Catalog project will involve building 80 catalog items. For each of the catalog items, the following fields will be mandatory on the forms:
* Requested for
*Requested by
* Approving manager
* Delivery instructions
All of the other variables will be specific to the individual catalog item. What features would you use when designing the catalog item form?
From a related list, what would a user click for personalize the layout of the columns?
The customer has asked that your change the default layout of the task list.
* Number
* Task Type
* Parent
* Short Description
* Assignment Group
* Assignment
* Updated
After navigation to the list, where would you click, to meet this requirement?
On a form, which type of Geld has this icon which can be clicked, 10 S00 a preview of the associated record?
Which system property is added and set to true in order to see impersonation events in the System Log?
Which allows the creation of a task-based record from Service Catalog?
What resource can you use to view details of the tables and configuration items (CIs) associated with a particular use case?
What features are available in Knowledge Management, to support continuous improvement on the knowledge articles?
Choose 4 answers
Which role can manage multiple knowledge bases?
What type of query allows you to filter list data using normal words, instead of the condition builder?
What type of table has a name starting with u_ or x_?
When importing data from a spreadsheet, which step defines where the incoming data columns will be written in the receiving table?