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Slack Slack-Certified-Admin Slack Certified Admin Exam Exam Practice Test

Slack Certified Admin Exam Questions and Answers

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Question 1

When advising team members on the best practices of threading, what should you tell them is an effective way of using threads?

Options:

A.

To use slash commands without disturbing the rest of the channel members

B.

To add responses such as “thank you” or “I’m looking into it” without cluttering the channel needlessly

C.

To make multiple discussions in the same channel easier to follow

D.

To ensure that others in a channel will be notified of new messages

Question 2

Amy is an Org Owner on an Enterprise Grid plan.

A workspace Admin informs Amy that a confidential file has been uploaded to a public channel by mistake. Amy needs to remove the file and determine who has downloaded it.

What should Amy do to accomplish this goal?

Options:

A.

Using an integrated Data Loss Prevention (DLP) solution, delete the file, and then review the Audit Logs API to see who downloaded the file.

B.

Using MDM, disable file downloads and then use session management to see who was logged in and downloaded the file.

C.

Using a third-party eDiscovery app, delete the file and use data exports to determine who downloaded the file.

D.

Using Slack Enterprise Key Management (EKM), revoke key access for the file, and review the EKM logs to see who downloaded the file.

Question 3

Asher manages a global workplace and facilities team. Currently, his team receives all global requests in a channel called #help-workplace. Because the channel now receives hundreds of requests per day, the support team asks Asher if they can create regional channels to make triaging requests more manageable.

How should Asher respond to this request?

Options:

A.

Allow each region to create new channels and name them after famous landmarks in their region, then assign regional team members to monitor each channel.

B.

Create a private channel for the global workplace team to triage requests from #help-workplace into the appropriate regions.

C.

Create new regional channels and name them using the #help-workplace-region format, then assign regional team members to monitor each channel.

D.

Continue to use one centralized channel to minimize confusion for channel members on where workplace requests should be submitted, but require that members start posts with the name of the region where they're requesting assistance.

Question 4

Britt is a Workspace Admin who created a public channel called #bread-buds for co-workers who enjoy bread- making.

The company has had new team members join, and the conversation has become more general about all types of carbohydrates. Britt decides it's time to expand the channel. Rather than rename it, Britt creates a new channel #carbohydrate-chats to be inclusive and start fresh with activity. At the same time, Britt want to keep #bread-buds so the team can reference baking instructions that have been gathered over the past few years, but she doesn't want anyone posting in it.

What should Britt do?

Options:

A.

Convert #bread-buds to private, archive it, and direct everyone to #carbohydrate-chats.

B.

Delete #bread-buds, reference its messages as needed, and direct everyone to #carbohydrate-chats.

C.

Remove all members from #bread-buds, and invite them to #carbohydrate-chats.

D.

Post a message in #bread-buds redirecting everyone to #carbohydrate-chats, and archive #bread-buds.

Question 5

A few months ago, a team of developers at Blue Inc identified a new issue during testing and created a public channel called #bug-cricket to communicate about the issue. After some casual conversation back and forth in the channel, the team discovered that a problem with the old architecture caused this bug.

They may need to reference the history in the future.

Of note, there has not been any new activity in #bug-cricket for months, and the bug case has been closed. What should the team do with #bug-cricket?

Options:

A.

Convert the channel to private, and then archive it; members of the channel will retain access to the files.

B.

Archive the public channel; anyone can still browse the conversation history in Slack, and messages will appear in search results.

C.

Delete the channel; messages from a deleted channel are still available via search.

D.

Remove all members from the channel, and then archive it; this way, members can find messages via search but will not be able to browse the channel history itself.

Question 6

Paul leads an accounting team and is implementing a new expense reporting system.

He wants to update employees on the status of the system’s rollout to different offices. He also wants to post links to help articles and online trainings that the team can use as resources. However, he wants to maintain control over the flow of information for these updates and would like to minimize off-topic discussion.

Which of the following would help him achieve his goal?

Options:

A.

Create a new public workspace called "Expenses" with access granted to all employees.

B.

Create a private channel called #expense-system-updates with all employees added.

C.

Create a new invite-only workspace called "Expenses."

D.

Create a public announce-only channel for the expense system.

Question 7

What are the main benefits of Workflow Builder? (Choose all that apply.)

Options:

A.

It supports integration with various third-party apps for easy data transfer between services.

B.

Non-developers can easily automate business processes.

C.

Templates are available for download.

D.

Developers and engineers can easily automate efficiencies in their development.

Question 8

Which TWO statements are true about workflows? (Choose two.)

Options:

A.

It is not possible to create a custom workflow for your team in fewer than five clicks.

B.

Workspace Owners and Admins can view all published workflows created by members of their workspaces.

C.

To see all workflows in a workspace, you need to be an Owner or Admin of that workspace.

D.

It is currently possible for Org Owners and Admins to view all workflows created in an Enterprise Grid org.

Question 9

Chandler, who works for Truck Inc, is in charge of developing a new certification program for Truck Inc’s drivers. Chandler will be working with a small team of 4 employees, and details of the program must be kept private from the drivers. They are currently using a group direct message to plan the certification program, but some people on the team will be going on vacation soon, and new members will be replacing them.

What should Chandler do next?

Options:

A.

Create a public channel for co-ordination, but continue using group DMs, and DMs for content that needs to stay private.

B.

Continue using the group DM, and invite the new members to it.

C.

Start a new group DM with only the new members of the team.

D.

Convert the group DM to a private channel, and then invite the new members.