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WGU Information-Technology-Management WGU Information Technology Management QGC1 Exam Practice Test

WGU Information Technology Management QGC1 Questions and Answers

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Question 1

Which term describes a type of computer built using environment-friendly materials and designed to save energy?

Options:

A.

Green

B.

Workstation

C.

Personal

D.

Server

Question 2

A company has a large percentage of employees who resist the use of new technologies. What should the company consider first before implementing a unified communications system?

Options:

A.

Pilot testing

B.

Employee accessibility

C.

Corporate culture

D.

Competitors' systems

Question 3

What is the purpose of the Internet Use portion of the IT ethics policy?

Options:

A.

To improve worker productivity

B.

To specify which email messages may be read by others

C.

To identify company branding for use in communications

D.

To specify what a user can and cannot do with company printers

Question 4

Which organizational policy states that an employee should never send unsolicited emails outside the organization?

Options:

A.

Information use policy

B.

Employee monitoring policy

C.

Anti-spam policy

D.

Social media policy

Question 5

A hospital has implemented several new software systems and has chosen to implement ITIL to maintain and continually improve services. Which need influenced the hospital's decision to implement ITIL?

Options:

A.

Increased dependence on human interaction

B.

Increased access to global consumer

C.

Increased dependence on technology

D.

Increased access to global vendors

Question 6

Which system provides a foundation for collaboration between departments, enabling people in different business areas to communicate?

Options:

A.

Enterprise resource planning (ERP)

B.

Supply chain management (SCM)

C.

Customer relationship management (CRM)

D.

Electronic data interchange (EDI)

Question 7

Which business impact is attributed to the creation of a knowledge-dependent global society from growth in information industries?

Options:

A.

Autonomous agent

B.

Ambient digital experience

C.

Information of Everything

D.

Virtual assistant

Question 8

Which IT approach to development and infrastructure focuses on automating and pushing quality code faster?

Options:

A.

theory of reciprocity

B.

DevOps

C.

Business architecture

D.

Bimodal IT

Question 9

Which two benefits does RFID tagging offer for supply chain management? Choose 2 answers.

Options:

A.

Automates the different activities of the supply chain

B.

Serves as a unique product identifier

C.

Tracks a product's journey from manufacturing facility to store

D.

Discards inconsistent, incorrect, or incomplete information

Question 10

Which three primary elements of information infrastructure support ongoing operations? Choose 3 answers.

Options:

A.

Business continuity plans

B.

Augmentation plans

C.

Authentication plans

D.

Disaster recovery plans

E.

Backup and recovery plans

Question 11

Which software development approach builds a small-scale representation or working model of the system to ensure it meets the user and business requirements?

Options:

A.

Waterfall

B.

Rational unified process (RUP)

C.

Iterative

D.

Prototyping

Question 12

What is the bullwhip effect?

Options:

A.

The process of stockpiling excess inventory due to incorrect product demand communication between the supplier and its partners

B.

The optimization resulting from high visibility of all areas up and down the supply chain

C.

A cultural trend that places value on an individual's ability to be a creator of things as well as a consumer of things

D.

The process by which products in a network increase in value to users as the number of users increases

Question 13

What is the expert system type of artificial intelligence?

Options:

A.

A system that imitates the reasoning processes used by skilled humans

B.

A system that attempts to emulate the way a typical human brain works

C.

The longest identified stretch of dependent activities measured from start to finish

D.

Knowledge-based information system that accomplishes specific tasks on behalf of its users

Question 14

Which type of software would a company use to view the physical world with computer-generated layers of information added to it?

Options:

A.

Expert systems

B.

Intelligent agent

C.

Neural network

D.

Augmented reality

Question 15

Which term is used to describe the business needs, justification, requirements, and boundaries of a project?

Options:

A.

Project scope

B.

Project management

C.

Project milestone

D.

Project plan

Question 16

Which IT ethics policy discloses some or all of the ways an organization gathers, uses, discloses, and manages customer or client data?

Options:

A.

Information privacy

B.

Email privacy

C.

Social media

D.

Acceptable use

Question 17

When should a product management team utilize a prototype?

Options:

A.

While creating a way to show how the various features in a new application will work together.

B.

When a preliminary model is needed to seek user feedback

C.

When testing various user interface designs for a new application

D.

While creating training on a new application for IT Technicians

Question 18

What happens during the design phase of the systems development life cycle (SDLC)?

Options:

A.

Full descriptions of the desired features and operations of the system are established.

B.

A high-level strategy and goals for an intended project are established.

C.

Requirements from business stakeholders and subject-matter experts are identified.

D.

End-user business requirements are identified, and project goals are refined into defined functions and operations.

Question 19

A company no longer wants to sell one product to as many customers as possible. Now they want to sell one customer as many products as possible. Which type of software gathers and analyzes customer information to tailor this marketing campaign?

Options:

A.

Distribution management (DM)

B.

Customer relationship management (CRM)

C.

Supply chain management (SCM)

D.

Operations management (OM)